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  5. Reviews of HIZ HOTEL Gion-Shirakawa

Reviews of HIZ HOTEL Gion-Shirakawa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

605-0025 Kyoto, Kyoto, 502 tsutsumicho, higashiyama-ku, Japan

#416 of 688 hotels in Kyoto

Guests' Choice

Review Score

Based on 551 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.8

  • Staff

    8.6

  • Value for money

    8.9

  • Free Wifi

    8.8

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Showing 1 - 25

  • Reviewed: April 5, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Excellent location. Had everything you could need.

    Stayed in April 2025

  • Reviewed: April 4, 2025

    9.0
    Great base to explore Kyoto
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nice room, big and modern, with a small kitchen as well. It’s more like a guesthouse rather than a hotel, but it’s very clean, comfy and located close to temples and the centre.

    Stayed in March 2025

  • Reviewed: April 2, 2025

    8.0
    Very recommended hotel
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very good location. Near subway. This is self service hotel. Didn’t clean the room and didn’t change towel. Inside the room there’s washing machine.

    Stayed in April 2025

  • Reviewed: March 29, 2025

    8.0
    Decent overall
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very close to the metro, and a short walk to Gion. Easy check-in, and you can store your luggage for free. Very little space in the room for your shoes and luggage, even by Japan standards. Toilet, sink and shower have no separation.

    Stayed in March 2025

  • Reviewed: March 29, 2025

    10
    Comfortable clean modern room in great location
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not much could be better - the washing machine didn’t tumble dry but there was a good drying rack that worked fine!

    Excellent modern room - quiet and comfortable

    Stayed in March 2025

  • Reviewed: March 28, 2025

    10
    Great place and peaceful vibes!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location was beautiful. Away from the city but a close enough walk!

    Stayed in March 2025

  • Reviewed: March 28, 2025

    9.0
    Nice, clean hotel with a kitchenette and washer. Close to a train station.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The people above us were very loud. It sounded like they were stomping the entire time. Not sure if that is an issue with the hotel or those guests.

    Great location with a nice kitchenette to use. You don’t always see the staff there, but it is that kind of hotel. It’s more let you do your own thing. They don’t bring you clean towels and stuff daily because you can do it yourself in the rooms washer. It is also very close to a small subway station and little shops. It was very convenient to go to some of the tourist sites in Kyoto either by walking, bus, or subway.

    Stayed in March 2025

  • Reviewed: March 27, 2025

    10
    Amazing location, great family hotel.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff were sparse but they did have a key locker box to check-in and helpful with storing our bags for the day while we explored.

    Amazing location, great unit for a family.

    Stayed in March 2025

  • Reviewed: March 16, 2025

    10
    Homey
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    One night, around 2:30 am, I was woken up by a group of people walking past the street and talking quite loudly. It was a bit disruptive, especially since I was hoping for a peaceful night. They didn't seem to be Japanese, which added to the surprise. Despite this little hiccup, I enjoyed my overall stay!

    It’s conveniently located really close to the train station and bus stops, which made it super easy for us to explore the area. Plus, there’s a combini and a supermarket just a short walk away, so we had everything we needed right at our fingertips. So far, I have to say that Kyoto has become my favorite city out of the three I’ve visited in Japan. I can't wait to come back!

    Stayed in March 2025

  • Reviewed: March 13, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location is quite nice

    Stayed in February 2025

  • Reviewed: March 13, 2025

    9.0
    great location, great place
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights

    front desk was not always manned during the hours specified so we couldn't always get answers right away.

    good location, very accessible, the room was bigger than we anticipated and came with a free washer and small kichenette! Also the bathroom had a really nice heater that helped dry our clothes as well as keep the bathroom nice and warm. all in all, great.

    Stayed in March 2025

  • Reviewed: March 12, 2025

    9.0
    Essentials were met and great location
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Although staff members I interacted with were great, they weren’t visible most of the time. The checkout process is also a little “sketchy” in my opinion. Although there are security cameras (I think), it would be nice to see a locked box to drop your keys in

    Location was amazing, the 2 types of pillows were a nice touch, I really enjoyed the heated shower/bath room

    Stayed in March 2025

  • Reviewed: March 11, 2025

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    They dont provide coffee and tea unlike other hotel.

    Unit is well-maintained and near to subway station.

    Stayed in March 2025

  • Reviewed: March 9, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No staff at front desk, which means they can be slow to respond when called

    Location, price, and size of rooms was great, included amenities like laundry and mini kitchenette were helpful.

    Stayed in March 2025

  • Reviewed: March 4, 2025

    8.0
    Great base for a few days in Kyoto
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Front desk not manned all the time , no robe or pyjamas in room

    Location is great for Kyoto close to bus and landmarks

    Stayed in February 2025

  • Reviewed: March 1, 2025

    10
    it was a wonderful stay overall!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a strange smell coming from the bathroom that we couldn’t quite figure out.

    The hotel had a fantastic location, making everything easily accessible. Every detail was thoughtfully planned to ensure a comfortable stay. The room was spacious, well-designed, and very comfortable. Everything was great, and the cleanliness was impeccable. Apart from that, it was a wonderful stay overall!

    Stayed in February 2025

  • Reviewed: February 27, 2025

    9.0
    Wonderful place next to river
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights

    It was a very beautiful neighbourhood, quiet and close to shopping and food, restaurant options. Bus stops nearby allowed easy access to transport options. Close to supermarket options as well.

    Stayed in February 2025

  • Reviewed: February 24, 2025

    10
    Amazing !
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The only thing I’d say there is not any dish drying rack, apart from that it is really good.

    Friendly staff, room comfortable, space enough to feel comfortable, spacious bathroom and really cozy bathtub. My family and I really enjoyed our time in Kyoto. Normally I don’t leave reviews but we really liked this hotel. Recommended 100% :) .

    Stayed in February 2025

  • Reviewed: February 24, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great size room with kitchen and washing machine

    Stayed in February 2025

  • Reviewed: February 23, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    All good!!

    Easy to get to from Kyoto station via Karasuma-oike station and Higashiyama station. A very short walk from Higashiyama station. Was great for just me and two small children.

    Stayed in February 2025

  • Reviewed: February 20, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    4th time staying here. Great location. Quiet and close to public transport. Our room felt really hot this time around even when the a/c was off. The shared areas are kept very warm so this could be why. The washing machine and dry facilities in the bathroom are so handy.

    Stayed in February 2025

  • Reviewed: February 17, 2025

    9.0
    Great hotel
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The hotel was great! We booked a room for a family of four and turned out it was spacious! The location is great since you can walk under 5 minutes to Metro station and bus stops. Also, it is situated near Shirakawa canal which is nice, especially when it’s snowing 🙂

    Stayed in February 2025

  • Reviewed: February 14, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The area is beautiful. Near a clean canal/creek and market.

    Stayed in November 2024

  • Reviewed: February 13, 2025

    9.0
    I really enjoyed my stay here at the Hiz Hotel, I will definitely be staying here again when Icome back to Kyoto!
    • Leisure trip
    • Travelers with friends
    • Family Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing!

    I really enjoyed my stay here. This place was walkable to a lot of restaurants, convenient stores, and a little night life city which I really enjoyed. The area around the hotel was so nice and peaceful, with a little river just a few minutes away was so nice. The hotel itself was also very comfortable and very clean. There was enough space for the 3 of us and I loved how the hotel provided a washer to wash our clothes. I also really appreciate that the hotel was able to hold onto our luggage’s before and after checking in/out. I wished I stayed here just a few more days to enjoy my stay, whenever I come back to Kyoto I will definitely come back to stay here.

    Stayed in January 2025

Showing 1 - 25

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