Had to ask for an extra pillow and they only had 1.

Nice clean room, small but not the smallest room we stayed in in Japan.

Stayed in March 2024

Very slow wifi for Japanese standard.

Very good location.

Stayed in March 2024

All went well

Stayed in March 2024

Small rooms but that’s common in Tokyo

Great location (easy to access Ginza and multiple stations), friendly staffs, free amenities/bath salt in the lobby

Stayed in January 2024

Tiny room.

Great location, clean and nice amenities.

Stayed in February 2024

Small room barely could walk around, small window

Staff are friendly, amenities are free at the lobby, clean

Stayed in March 2024

Friendly reception, rooms are clean, location was near to main shopping area of Ginza and walking distance to the old Tsukiji market.

Stayed in February 2024

We had to wait around 25-30 for the breakfast around 9 o'clock, so if you dont want to wait, make sure to make the breakfast ealier to 7 or 8 o'clock

The location is perfect, just behind the main commercial street of Ginza: Breakfast is super nice as well with traditional japanese cusine. Staffs are super friendly. thanks for this great stay in Tokyo. I will definitely come back here next time when visiting tokyo again in the future.

Stayed in February 2024

This has been our third stay here and compared to our previous experiences we were underwhelmed. The furniture e.g. chair are not in good condition. Ammenities are available, however not to same standard as previously.

Location, design, and price.

Stayed in February 2024

Location is a bit further from the main spots but train links are good. Room was a bit of a squeeze but that I think it standard in Tokyo. Would have been good to have a few more hanging storage

This hotel was brilliant - the staff were very friendly, the room was comfortable and the facilities were the best we have had. Pyjamas, bath and shower stuff, laundry machine etc. Would highly recommend the breakfast too! We loved our stay in Ginza which was a little bit quieter than other areas of Tokyo which was perfect for us.

Stayed in February 2024

Room was a little cold, seemed to be a leak in the window.

Great location, a lovely traditional breakfast with very friendly and helpful staff.

Stayed in February 2024

Small room

Location

Stayed in February 2024

Toilet paper in the rooms is a bit too rough/cheap. Dubious set-up of the sink, which is embedded into the table in the room, so the water is a bit too close to the sockets. The bed is not 100% comfy, probably because the pillows are too stiff and small. Also, a big disappointment is that the windows don’t open at all so you can’t let any fresh air in.

Great location. The room is not huge but has everything you need. Good restaurant with buffet kaiseki-style food. Super convenient that the hotel offers shipping your luggage to your next accommodation/airport for you. In addition to the coin laundromat, there is also proper laundry service with dry cleaning, although information about it was not so easy to find. Very nice and helpful staff at the reception. Various amenities such as teas and coffee, bath salts, toothbrushes and others, are provided on the lobby.

Stayed in February 2024

Lovely rooms, comfortable for Tokyo

Stayed in February 2024

There were only two elevators in the property and so many rooms per floor. Guests have to wait to ride the elevator particulary during peak times. Check out time is earlier than usual (10am) whereas other properties allow you to check out at 12nn.

Price and location pretty good. It’s a bit of a walk to the nearest station but weather was pretty cool so we didn’t mind.

Stayed in February 2024

Charming little ryokan in a perfect location at the top of Ginza shopping street. The kotatsu in the room was lovely and we enjoyed having the onsen to ourselves in the morning. The breakfast was delicious and the staff were kind and helpful.

Stayed in February 2024

Room too small. Elevator always full during check out period, may have to wait for 5-10 mins if stay at low floor

Great location, clean and nice staff. Nice quality amenities

Stayed in February 2024

Room was very pretty but very small and no closet. All my luggages mess was spread on the floor!

Design, Location, staff are nice and organised. Breakfast with good variety and Japanese+European choices

Stayed in February 2024

Upon arrival, the room was not very clean.

We like the interior & breakfast was really great as well! Staff are also very helpful. Location is very great too, close by to shopping center & station

Stayed in January 2024

I wasn't sure why the bathroom sink was not inside the bathroom but instead beside the desk.

As expected, rooms were small.

Stayed in February 2024

The room was a bit small even for Japan standards.

The location near metro stations and stores.

Stayed in February 2024

Breakfast was a little expensive

Quite nicely located room

Stayed in February 2024

None

Good location and friendly staffs

Stayed in February 2024

No western breakfast

Great location Clean and modern rooms and friendly staff

Stayed in January 2024

Nothing in particular

The location is great

Stayed in January 2024