The one small downside was the breakfast. Absolutely awful, the worst coffee we've ever tasted, and in a weird tacky italian-themed basement room (with a mural of the Last Supper of Christ on the wall!) - very sureal given the luxurious Japanese themed hotel upstairs. Plenty to eat nearby though so not an issue.

Excellent location in heart of shopping district, walking distance to gion, close to pontocho and near a metro. Extremely clean and comfy hotel, very high end look and feel to the place, felt luxurious throughout. The staff were amazing and could not have done more.

Stayed in March 2024

Na

Great location, beautiful

Stayed in March 2024

Room was quite small - breakfast was minimal

Good location amongst the bustle of the shops and close to Gion Linen was great and the pyjamas and added bonus

Stayed in March 2024

The location was amazing, in the middle of the shopping street but yet the hotel was very quiet! Very easy to get to from Kyoto station and loved the more traditional vibe of the hotel. It definitely should be more than 3 star rated! Great choice of amenities in the lobby and they even had a lounge where there was free coffee all day. Nice touch was also they had umbrellas for guests which was handy considering it was raining a few days!

Stayed in March 2024

We booked a small double for 2 and was a bit neat (bed and room in general, but also storage) - if a couple would recommend a bigger room!

Smart hotel Very clean Staff were so helpful and friendly

Stayed in March 2024

Room was way too small for us.. we had big suitcase and we had no any idea where to put and also where to sit rather than only bed. Also To check in, we had to wait bit and entrance of hotel was quite small. Please not only this hotel, WE HAD TO PAY OSAKA CITY TAX IN CASH ONLY WHICH WE DONT UNDERSTAND. It is bit pricey so we will consider book again here when we go to KYOTO.

location was great! there were bunch of place we can go for dinner and lunch. amenities hotel provided us was great! there are small spot for sitting for rest and smoke room plus coffee machine and ice machine as well! We loved that! Of course staff was pretty nice,welcome and helpful. We could communicate in english comfortably. Nice accomodation!

Stayed in February 2024

The rooms are small

The location is great, very central.

Stayed in March 2024

Style, amenities

Stayed in February 2024

The staff was super helpful and kind. I was traveling for work and experience a medical emergency during my stay. Everyone was very accommodating and helped us navigate a very stressful situation. The room was also perfect for a short stay.

Stayed in March 2024

Coffee machine was out of order on first few days. We missed the Japanese breakfast on our first breakfast day because it was put away, we ate but did not prefer the western breakfast even though we are from the US. Please have matcha machine in lobby.

Location was amazing. Room was cute. Loved the green tea and matcha in room. Nice amenities. Bath was clean. Comfy bed.

Stayed in March 2024

Cultural and athe same time modern theme

Stayed in March 2024

None

Everything, totally recommend staying at this hotel!

Stayed in February 2024

Room was quite small

Good location Comfortable room

Stayed in March 2024

The hotel location, room size and pricing were great. Staff were friendly and helped us when needed. Our rooms were spacious and we loved the face masks, washes and other extras we had access to in the hotel, at no cost!

Stayed in March 2024

Breakfast, same as on Tokyo was relatively poor for European cousins, but still good enough to top up in the morning.

Moved to Kyoto from Tokyo, so some of observations more for country rather than hotel, so I wouldn't sound negative. Booking was for 4 adults and 8y old kit - 2 rooms, but single 140sm bed in each room were small for stay for parents with kids. I asked to upgrade it next day and hotel made it - mega thanks!! Staff was really great and location wonderful!!

Stayed in March 2024

Very well located and rooms were well equipped and spotless.

Stayed in March 2024

Better large luggage storage options in the rooms would have been appreciated, however we still managed fine.

The location of Hotel Resol was incredible. Right in the centre of Kyoto across the road from the Uniqlo - everything was so accessible on foot. The hotel had great amentities avaliable from reception and we were able to leave our bags with staff for the day prior to moving onto our next location. The traditional style rooms with a modern twist were lovely. This was in our top 3 hotel stays of our trip and the beds were the MOST comfortable of our three week trip from New Zealand. It was also very helpful to have some washing machines and dryers in house. We only stayed here two nights as we transferred to a different hotel on the third night of our stay in Kyoto, however we wished we had stayed for another night here instead. This was slighly more expensive than most of the other places we booked, however it was 100% worth it and we would love to come back here for another stay. Keep up the excellent rooms & work Hotel Resol! Super professional & felt like luxury!

Stayed in January 2024

I wasn’t too keen on the breakfast selection (although it is very wide) but that’s just personal preference.

Really nice hotel, small but clean room, extremely helpful staff. You don’t need any coins to use the laundry facilities, which was really useful. Great location for exploring Gion (while it’s still allowed). Comfortable bed and pillow. You don’t get any toiletries in your room apart from shower gel / shampoo in the bathroom, but there is a self-service “amenities bar” near reception where you can pick up everything you need for free (the sheet mask is really nice). In order to be more environmentally friendly your room won’t be cleaned everyday but towels are changed daily and bottled water is provided daily too.

Stayed in March 2024

Nil

It was perfectly situated in the city

Stayed in March 2024

They charged for early check in , which was rather disappointing. They advised the room was ready then advised of the fee for checking in 3hours early. The only reason we wanted to check in early was my husband was not feeling great and needed to lie down - so could not be walking around for 3 hours .

Loved the location and space - nothing huge but well designed.

Stayed in March 2024

Perfect location. Good bathroom. Nice services.

Stayed in March 2024

Be nice to have a tv that you could stream or mirror for the down time but not a massive issue Room was small but that’s Japan and it’s ok .

Great location to main attractions and subway and restaurants /shopping

Stayed in March 2024

Little far from JR station, small-ish room for 2 people with suitcases but manageable.

Good location, walking distance to most tourist spots and restaurants. Clean, friendly staff and good breakfast.

Stayed in March 2024

The bed was comfortable but a bit firmer than I would like.

The design of the hotel was very nice. The staff were very polite. The location was easy to reach everywhere by bus, walk or train. The living lobby was a very nice extra. I liked the lighting. It was cozy.

Stayed in March 2024

Great location

Stayed in March 2024