Like in Japan, everywhere you need to walk to the stations, but it was centric none the less.

Good location. It was also comfortable and good breakfast. Pretty concept on the rooms and friendly staff. Amenities good, and good breakfast for purchase.

Stayed in October 2023

Small rooms, little bit cramped with suitcases. The hotel staff are nice but the restaurant waiters were slow and inattentive even when quiet.

We loved the onsen bath, this is really nice to relax in the evening. The room was very clean. The breakfast is really good - there is a huge selection of Western and Japanese options available.

Stayed in October 2023

Whilst it had a large bed it took up most of the space. Only one of us could really be moving around. No room for suitcases. Had to put mine directly behind entrance door.

Location was good. Central point to see sights and good eating options close by.

Stayed in October 2023

N/A

Onsen - clean

Stayed in October 2023

Breakfast. It is a catastrophe. It should be served between 6 and 9:30 but if you arrive after 8, forget it. The buffet will be mostly empty. If you ask the personal to fill up stuff, they might do it, or just will tell you that it is sold out. I have never waited 10 minutes for a coffee at breakfast buffet ever. And noone speaks English. I mean noone. Very strange in a place what mostly accomodates people who cannot speak Japanese.

Looks really cozy! Close to the city, not too expensive.

Stayed in September 2023

The floor we were on had a smoking room, which meant that all the hallways smelt like smoke. There were 3 or 4 smoking rooms through the property, but only one laundry with 2 washers and 2 dryers.

The property was in a good location, though you did have to walk 10-15 minutes to get to tourist locations. There are a lot of restaurants around and the area and a short walk to 7/11.

Stayed in September 2023

Staff could be more hospitable. They should offer cheaper breakfast. Eating breakfast outside of the hotel is better quality and more value for money. The rooms could also be cleaner, the exhaust in the shower room was covered in thick dust and the table in the main part of the room was not clean. 1 day prior to our arrival new google reviews appeared regarding stolen items and the staff not being helpful so we kept all our stuff in our locked suitcases as no safes are present in the hotel.

Good location

Stayed in September 2023

Nothing left on breakfast buffet with 1 hour left! Small rooms.

Excellent location, access to public bath.

Stayed in September 2023

The onsen is dirty , many people jump into the onsen without cleaning themselves , I observed one lady had period still go into the onsen

Stayed in September 2023

The Blue Books Café was hopeless. Its staff inexperienced. It let the place down. How can a hotel like that have no sake?! Run out! Two nights in a row. How can they offer fish & chips and apologise for no fish?!! How can a Japanese restaurant not offer any form of sushi or sashimi?! Even the coffee was average

The location was great. The reception people are wonderful.

Stayed in September 2023

That it doesn’t get cleaned every day. Beds weren’t very clean and bathroom wasn’t too clean.

Unlimited amenities

Stayed in September 2023

The room was super small

It’s a nice location

Stayed in September 2023

Unfortunately a very unpleasant experience! There were four of us (2 double rooms) in this hotel. The first impression as well as the location of the hotel were really very good. On departure, however, we unfortunately discovered that two valuable items had been stolen from one of the rooms (ladies' blazers and earrings, each from a luxury brand). Unfortunately, the hotel staff was absolutely uncooperative and had no interest in supporting us. The manager of the hotel unfortunately does not speak a word of English, which made conversation almost impossible.

Stayed in September 2023

The public bath was too small. Dusts were visible in some parts of the hotel room. The hotel room was way too small. Overall don’t think it’s worth the price.

Massage service was satisfactory. Staff was generally helpful and knew English.

Stayed in September 2023

It was just impossibly small.

The room has a beautiful window Japanese style .

Stayed in August 2023

Not being able to see out of windows

Location and laundry facilities

Stayed in July 2023

Housekeeping could be improved. They only come every 3rd day unless you request with the sign on your door BEFORE 10am. They left coffee cups multiple times unwashed because there was coffee still inside the cup.. so in short housekeeping can be more thorough. The cafe/resto there the staff needs additional training. One night it felt like quite junior staff were on board and they were overrun with just 2 of them so management could do some additional training, they were too busy but not working effectively. Food is more western based and isn't bad. The beef curry though had only 2 pieces of.meat inside, so that was disappointing but overall food is good. Breakfast buffet is very sparse towards the end. 930 is last order but you would be lucky to get a full selection of things past 9 as they are left to run out. Breakfast was good overall

They have a public bath/onsen which is nice to use. The rooms are traditional style. As usual in Japan they are quite small. Also a common thing I have noticed here is plumbing is a bit iffy in places and we had 2 rooms. Both had a bit of a smell in the bathroom from the drains or plumbing. The location is great,.closeby to the markets and the metro. Shops closeby a d the hotel has a coin laundry and microwave so for the more budget conscious like us.. you can buy stuff from the Lawson or 7/11 nearby and eat in your room

Stayed in August 2023

Surfaces in the room and bathroom were quite dusty, and there was dust in the air in the room which triggered allergies. The bathroom was also a little grimey. Despite this, would consider staying here again.

Great location, within walking distance to some great places. The interior of the room was very beautiful.

Stayed in July 2023

Breakfast was packed out. By 9am a lot of food had gone, staff had given up.

Good location. Very accommodating room. Massive bed.

Stayed in July 2023

Our rooms were very dirty. We had booked for 3 nights and I informed the reception staff that our room was dusty and the toilet dirty, so I requested a more thorough cleaning. They made a second attempt to clean up but the toilet remained really dirty, so the second day I complained again and this time they cleaned up better. On our third morning, when I went to buy the breakfast tickets at the front desk, they said they would not charge us as a compensation for the inconveniences, which was a nice gesture we appreciated.

Location is good

Stayed in July 2023

Unfortunately this property did not feel clean. It was very dusty in the rooms and the toilet was not clean. There was a bad odour in the bathroom. The layout of the room is odd and just creates for an awkward room. The table placemat of the room was totally old and frayed and was just dated. It’s hard to describe all the negatives except easiest way is that we did not feel comfortable there and wanted to leave but we could not find anywhere else available in Kyoto.

It was well air conditioned.

Stayed in July 2023

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Stayed in July 2023

Breakfast, bathroom, picking up your toiletries near the elevator, « clean the room » sign to be put at the door before 10am otherwise the room is not cleaned

Location and staff. Onsen was nice.

Stayed in June 2023

We can see the dust everywhere, room is so small and very basic. Hotel hallway is very dark and a need fair of walk to the stations.

Have public bath is nice. Staff is nice.

Stayed in June 2023

Looks nice on pictures but the room was really small and abit claustrophobic. Their onsen makes up for it. They have a laundry area- we had to queue for it so do plan your time accordingly. Location wise, its good enough. Almost 90% covered if you are headed towards nishiki market which was useful for us as it was raining. Its not too far (and not too near) from nishiki market. There is no lift as you exit the underground platform nearest to the hotel if you are taking the train. So do take the exit before that and walk from the streets if you are carrying luggages. The room was quite dusty. I think its because of the dark decor which made the dust more obvious. The table and chairs really restrict your movements and space. Toilet was very small too. You're really paying for the onsen.

Stayed in June 2023