room is pretty cramped. No space to open luggages.

Staff are friendly and willing to speak English to help. Location is near many of the places

Stayed in April 2024

The rooms were a little small but not that important if you’re out and about all the time.

The property was a wonderful fix of traditional Japan and modern. The staff and facilities were wonderful, very helpful and went above and beyond expectations.

Stayed in March 2024

Hallways are too dark

Breakfast was incredible. Beds were very comfortable and there was room for all three of us.

Stayed in March 2024

Clean comfy rooms, staff were exceptional.

Stayed in March 2024

The rooms are all very dimly lit so it can sometimes be hard to see things.

Fantastic hotel. Great location, very clean room and very comfy. The on-site onsen is awesome and there's a live link which tells you how busy it is so you can avoid peak times. Great place would recommend.

Stayed in March 2024

The Brekfast was very varied. The hot bath was great and clean. The room not massive but big enough. The downstairs area was cosy but not available 24/7

Stayed in March 2024

Would have preferred softer pillows.

Great location in walking distance to the gion district. Big bed

Stayed in March 2024

I didn't get to try their Onsen.

The room was of a good size, the Matcha tea set is a nice touch. The drinks and food from the restaurant were good, but we had only a small portion. In the morning it looked a bit crowded. The hotel is in walking distance of a metro station, the Imperial Palace, and the happening district of Kyoto – but itself in a quite quiet neighbourhood. I did not get to try their Onsen, there was just no time.

Stayed in January 2024

n/a everything was awesome.

room was awesome, loved the tatami admosphere, room key at door entrance to turn on the lights so we knew where the key was :D great location to subway! staff was great all the time and very helpful t our needs.

Stayed in March 2024

Not a complaint, but the rooms are small, and it is a squeeze for travellers coming with bug luggage.

The modern design of the hotel creates a warm atmosphere right from entering, where the lobby is placed alongside an inviting-looking cafe bar (where breakfast buffet is served and is seen from street level). A small courtyard garden and ground-level hot bath are all nice hotel additions. Rooms are compact and tight, but intimate and cosy. The central location in Nakagyō-ku (Nakagyō Ward) means there are lovely one-lane traffic streets to explore shops and eateries and the nearby Gyoen National Garden (Imperial Gardens).

Stayed in March 2024

Laundry closed 12am

Hotel was clean, onsen was nice bonus

Stayed in March 2024

Not applicable

Very nice and clean place. Rooms are spacious and comfortable. Hotel staff was extremely helpful and friendly. Somehow I ended up in Kyoto totally unprepared). Hotel workers hooked me up all right by helping out to plan my short trip. I’d say it was the best customer service I have seen in years. We, in US & EU, have a huge room for improvement and should learn from examples as such on how we should treat and take care of our guests. 🤷‍♀️ On the side note: 7 eleven and local grocery store is about 3-5 minute walk away. There are also many local places to eat nearby. G Cab to or from train station costs around 2k yen. Coin laundry is on the 2nd floor, but keep in mind that it’s limited to 2 washers and 2 dryers which is open 0600-0000.

Stayed in March 2024

No complaints. Could've been a bigger selection of bread for breakfast, but you can't really expect it in Japan where most eat soup, vegetables, fish and noodles for breakfast.

The rooms are more normally sized than some other hotels in Japan. Beds were comfortable. Breakfast was decent. The staff was helpful with restaurant reservations.

Stayed in March 2024

Room is tiny, no real space to even open suitcases. It is better to take out the sitting area so there will be space to open the suitcases. It should be mentioned befoehand that the room is cleaned only every 3 days

Staff is super helpful. The Public bath is quite nice after a long day. A little bit weird how the towel change is done, but you get new towels every day

Stayed in March 2024

N/a

Awesome value for money, great clean room with massive (comparing to other Japanese hotels we stayed at) bed. Modern design, and top breakfast with wide variety of options.

Stayed in March 2024

Awesome hotel great facilities and room Restaurant is top notch and worth the extra for breakfast

Stayed in March 2024

The room is a bit smaller . And there is no space for luggage. And also the bed is tok soft.

Very nice location , convenient and near to nishiki market and mall. Just like 10.min walk. Near to all convenient mart 7 elevan and also they served good dinner till late nights which is hard to find in kyoto. Most eatery close at 8pm.

Stayed in March 2024

Nothing.

The rooms, the lobby and the service.

Stayed in March 2024

Staff were excellent and so friendly, nothing was too much trouble. When we arrived they let us know they had upgraded us for free to a family suite as it was our two year anniversary and the room was stunning it was such a treat to have such an enormous room in Tokyo! They even put rose petals on the bed (super nice surprise) When we left it was pouring down with rain and the team insisted we both took umbrellas to keep us dry which was very sweet. Thanks guys!

Stayed in March 2024

Central, good location.

Stayed in March 2024

There should be additional washing machine and dryer.

Very convenient location. Friendly staff.

Stayed in March 2024

The location is amazing! The price for a couple was really good (4 nights = 280chf for 2 pers.) However the rooms are small but modern and absolutely fine

Stayed in February 2024

Great location, nice sized room with super comfy bed and pillows! The spa was lovely and close to everything you could want

Stayed in March 2024

If you have tattoos you can’t use the onset

Comfortable beds

Stayed in March 2024

The rooms were so small that you can hardly put the suitcase on the ground.

The beds were very comfortable and the hotel was lovely.

Stayed in March 2024