604-0943 Kyoto, Kyoto, Nakagyo-ku Fuyachodori Oikeagaru Kamihakusancho 249, Japan
#305 of 695 hotels in Kyoto
Guests' ChoiceBased on 1940 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.1
Facilities
9.1
Staff
9.2
Value for money
8.9
Free Wifi
8.5
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End of dialog contentReviewed: January 19, 2024
Charles
AustraliaA really beautiful hotel - lovely lobby, garden, fountain and rooms. A great location too. The staff were very welcoming and attentive- nothing was too much trouble for them. We would very happily recommend this hotel to anyone.
Stayed in December 2023
Reviewed: January 19, 2024
Amelia
MexicoNo real lounge/relaxation area and restaurant menu was exceptionally limited and unvaried
Onsen. Friendly helpful staff. Convenient location. Nice ambience
Stayed in January 2024
Reviewed: January 17, 2024
Joanne
New ZealandNote that the Hollywood twin room is considered average sized by Japanese standards so there wouldn't be enough space to have suitcases open. Wasn't an issue for us as we only brought backpacks. Utensils would be useful for customers wanting to eat in but disposable ones were kindly provided by reception.
Great location to the train station and nearby attractions. Hotel's interior design looks even better in person - stylishly modern yet traditional. Reception was exceptional in customer service. Very thoughtful of them to provide a matcha kit. Would definitely stay here again!
Stayed in January 2024
Reviewed: January 16, 2024
Milena
BrazilI would definitely recommend to anyone and I would book again without a doubt. Real life much better than pictures. Great location, Onsen is great, comfy room, nhami breakfast. Value for money is great.
Stayed in January 2024
Reviewed: January 16, 2024
Milena
BrazilOur stay was just perfect. Great value for money. Room and hotel much better than pictures. Great breakfast, good location and great Onsen. I would definitely recommend and stay again.
Stayed in January 2024
Reviewed: January 16, 2024
Angelica
United KingdomLocation Dimension of the room Price for quality
Stayed in January 2024
Reviewed: January 13, 2024
Harrison
United KingdomThis was an excellent hotel for the price that we paid. The room was exceptionally comfortable and all the amenities surpassed our expectations. The location is within walking distance of Nishiki Market and Gion, but is out of the way enough that it is quiet at night. Would highly recommend staying here.
Stayed in January 2024
Reviewed: January 12, 2024
Arnold
United StatesRestaurant closed for dinner without forewarning and fronto unhelpful in finding alternative dinner reservation which made great difficulty for us traveling with my 7 year old granddaughter Would have made earlier plans if we had been informed that restaurant was closed while we stayed there
Great location New clean facility Good breakfast
Stayed in January 2024
Reviewed: January 12, 2024
Lachlan
AustraliaThere was nothing we didn’t like. Truly.
The staff are exceptionally helpful. The value for money here is second to none.
Stayed in January 2024
Reviewed: January 11, 2024
Roth
United StatesNothing about the hotel was disliked. Would book again and highly recommend.
So very clean. The decore and atmosphere was perfect, not too bright and hospital like. It was more cozy and relaxing. Staff was always asertive and ready to help. The entire facility was clean and well maintained.
Stayed in December 2023
Reviewed: January 11, 2024
Barbora
FranceThe laundry - machines available to use bit hassle, you need to be around to do the laundry and the dryer is not very good, all a bit wet even though i run it twice
Well located, good value for money. Also modern and clean. A public onsen bath in the hotel was a lovely surprise (somehow i did not realise while booking or forgot).
Stayed in January 2024
Reviewed: January 7, 2024
Stephanie
NorwayThe bowls and plates for breakfast were dirty..
Really nice hotel, really good breakfast!
Stayed in January 2024
Reviewed: January 6, 2024
Cate
AustraliaBreakfast was disappointing. Food ran out quickly and the restaurant was understaffed
Central and not had everything we needed
Stayed in January 2024
Reviewed: January 5, 2024
Fiona
AustraliaToo much storage in the lobby. Not enough space to wait
Ambience.
Stayed in October 2023
Reviewed: January 4, 2024
Nadege
VietnamThe breakfast: The same buffet everyday. Average. No cheese, no boiled eggs, no cakes, no brown bread . Only ananas and pineapple as fruits.
The staff is very kind and helpful. Location perfect near metro, bus stop, near Gion, near the river Room with a window, quiet.
Stayed in January 2024
Reviewed: January 4, 2024
Vasiliy
United StatesBreakfast seemed a little pricey.
Very clean, friendly staff.
Stayed in January 2024
Reviewed: January 3, 2024
Peter
United KingdomEverything was great
Clean, modern yet traditional rooms. And hot baths available for residents.
Stayed in December 2023
Reviewed: January 3, 2024
Tony
United KingdomNothing to fault.
Really good value, great location and excellent staff and breakfast. The onsen was lovely as well.
Stayed in December 2023
Reviewed: January 3, 2024
Gail
United Arab EmiratesHandy location and the hot tub.
Stayed in December 2023
Reviewed: January 2, 2024
Miguel
United StatesThe hotel is brand new!!! Or at least it looked like it. The Onsen is a value add, wonderful to wind down a long day of touristing in Kyoto. Close to subway stations and bus stations and walking distance from the Kyoto Imperial Palace. The rooms are clean, small but comfortable. Not a huge fan of the red in the rooms but that’s my personal style opinion. The bathrooms are brand new, and the amenities of the hotel are exceptional. The staff is really helpful, they provided nice little details umbrellas, water, band aids, and powders for the tub for nice sleep and relaxation. We also got a free Soba for New Years. I recommend getting the breakfast the Blue Books Cafe is gorgeous and the food really good mix of western + Japanese cuisine. Will come back!!! The neighborhood is extremely elegant.
Stayed in January 2024
Reviewed: January 1, 2024
Esmee
NetherlandsIt could have been a tad cleaner (had some hairs on the floor that did not belong to either of us). But it felt clean enough (seen waaay worse).
Very beautiful rooms, with comfy beds (softer than most, which was a nice relief for my back) and great styling. Airco worked well, we had a tub, there was a little fridge and we got free water bottles every day when there was no room cleaning. I even got face care for everyday of the stay upon checking in. The onsen was nice and you can check online whether it is vacant or crowded (small tattoo covered up). The staff was friendly and we ate at the restaurant - burgers and nachos, which was nice enough. We loved the overall look and vibe of this hotel and I slept great here. You could even take some free things like bath powder and toot brushes and such. A cute touch was how the cleaning staff put back my pluche at the pillow after cleaning the bed. Cute and respectful!
Stayed in December 2023
Reviewed: December 30, 2023
Jennifer
United KingdomNothing
The hotel room was reasonable size and very comfortable. The onset was a highlight .. It was my 1st time so don’t have anything to compare to but was a good experience to wind down after a day of sightseeing.
Stayed in December 2023
Reviewed: December 27, 2023
Daniel
United KingdomA nice space, with nice baths and great location. The staff were really helpful in helping us find a lost phone. Thanks so much.
Stayed in December 2023
Reviewed: December 25, 2023
Celena
United StatesCan be far from traditional part of Kyoto.
Extremely comfortable rooms and good with English staff. They had nice accommodations like Onsen.
Stayed in December 2023
Reviewed: December 23, 2023
Helena
GermanyModern hotel, quiet and chilled, clean and nice rooms, great location to explore Kyoto.
Stayed in December 2023
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