The location is great, central in Kyoto. The rooms are very comfortable and the hotel was lovely and quiet.

Stayed in October 2023

I opted for this hotel partly because it had an onsite bar and restauarant. The restaurant area, especially the food display, was a little undersized for the number of guests and tables were close together. (Although crowded every morning, we never had to wait for a table but the young staff were often slow in replenishing items of food, especially the scrambled egg which disappeared every 3 helpings!). We chose not to dine in as there were a wide variety of nearby restaurants (including one with an exceptional tasting menu, for which Reception kindly arranged a reservation). We did have a drink in the bar on a couple of evenings but service was slow and Sake was not available on either evening!!

Well located for tourist sites, retaurants and transport. The twin room, even though I had single occupancy, was larger than average with a table and 2 chairs, comfortable bed, and decor that made it feel more 'Japanese' than the other hotels on my trip. Very clean and very quiet - certainly no issues from the nearby construction site. (I appreciated the hotel giving prior warning of this and decided to maintain my booking once the hotel confirmed the site only operated during weekday business hours). Reception staff were friendly and very helpful. The buffet breakfast had a good variety of Japanese and Western food.

Stayed in September 2023

One person working the desk was a bit too “by the book” and seemed pretty inflexible. We asked for a taxi to take us (2 couples) to the train station. We had fit into one taxi when we first arrived, so we requested one taxi for our departure. He insisted that we needed two and we disagreed, but we seemed at loggerheads, so we acquiesced and said, ok, order 2. He ordered none! We waited and waited and finally grew concerned about being late, so we approached another person working the front desk who had always been very helpful in getting us taxis or restaurant reservations, and she got us a taxi right away. We fit into one taxi.

Comfortable, stylish, convenient, good sized room and in nice quiet area. Great value!

Stayed in October 2023

Centrally located, close to subway, clean, good breakfast, nice staff, good onsen on site included in rate!

Stayed in October 2023

The manager of the restraunt gave arealy bad feeling and very bad vibe. Very bad service. Few times in my visit

Every thing but the service

Stayed in October 2023

The women’s onsen wasn’t available as I had tattoo’s the were probably too big to conceal however I understand the custom. Would have been great to experience it though.

Everything, the authenticity of the room style was really nice. Staff were helpful and room was clean.

Stayed in November 2023

The corridors were very dark. Breakfast was only OK for the price

The room was quite small, but very well designed with good lighting, usb sockets by the bed, kettle with green tea and good filter coffee. Comfortable beds. Very quiet at night. The hotel is convenient for the subway. Behind the hotel, in small streets, there are some superb bars and restaurants

Stayed in October 2023

The breakfast buffet was a bit limited and did not meet our expectations.

Great location and really nice relaxing atmosphere in the hotel. Also had a nice room with tatami mats. Also appreciated the coin laundry machines.

Stayed in October 2023

breakfast is so so

location is great! Rooms are small but very comfortable. There is laundry in the hotel.

Stayed in October 2023

It feels like the room wasn’t properly dusted. Some

Beautiful hotel, location is around 500m to Nishiki market. there is a station in the beginning of the street, 7/11 around the corner. Onsen was nice

Stayed in October 2023

The room size, which I guess was not that bad for Japanese standards.

Very clean and quiet. Convenient location.

Stayed in October 2023

The hotel is located in a quiet street just north of Teramachi and west of Sanjo bridge, so a quick walk to Nishiki Market or across the river to the Gion district. There's a nice bar, convenient facilities, and nice staff.

Stayed in October 2023

I think this is the best value-for-money hotel you may find in Kyoto considering the great location. The hotel is very neat and tidy, staff is great and the room was very clean and nicely furnished.

Stayed in October 2023

Close to city metro and shopping.

Stayed in October 2023

Nothing

Everything

Stayed in October 2023

Breakfast was poor

Stayed in October 2023

The hallways were incredibly dark. Also the restaurant had a very limited menu.

Location was good. The hotel was very clean and nice. The bed was comfortable. It was a very good value.

Stayed in October 2023

Very busy in the breakfast hall, however breakfast was fine.

Room was tidy and nicely decked out in the Japanese style.

Stayed in October 2023

Location was good, easy access to the subway, close to restaurants and bars. Easy walk to major attractions. The hot baths were a nice surprise and the styling of the rooms.

Stayed in October 2023

Not much to complain about, we got exactly what we expected based on what was advertised online.

The room was small but comfortable, had everything we needed, we requested rooms close together w/ the people we were traveling with and got adjacent rooms, which was nice. We really enjoyed the onsen and especially appreciated that they had a website to let us know how crowded it was before we went. The breakfast buffet was very good. Overall decent location w/ good access to public transit to get to the major attractions.

Stayed in September 2023

Nothing, loved this hotel.

Walking distance from restaurants, cafes, the market and convenience stores. It offers breakfast. The room is great and clean. It feels a little bigger than other rooms in Japan. This hotel was the best stay in our trip for a decent price. I would stay at any Resol when I come back to Japan.

Stayed in October 2023

Rooms were a bit small if you had large luggage and breakfast lacked variety for Europeans

Nice decor, good location and very comfy beds!

Stayed in October 2023

Clean

Stayed in September 2023

Nothing

The location, the dim lights, the rooms

Stayed in October 2023

Perfect, hygiene/hospitality/location

Stayed in October 2023