Staff were very friendly and super helpful. Room was clean with toiletries available. Not sure westerners would expect this but pyjamas are provided. Location is also fantastic.

Stayed in October 2023

Beds are very firm

Plum wine happy hour and Udon in the evenings is a great addition to the stay.

Stayed in October 2023

Mattress is literally 10cm thick, rooms are only cleaned once every 4 days

Location

Stayed in October 2023

the mattress is a bit thin and hard

The location

Stayed in September 2023

Everything was good for the price I paid!

This is one of the cheapest hotels I found, and it is in a centralized location. Really enjoyed my stay here! 3min walk to kanda station , which has 3 metro lines (blue green orange). Good amenities. Smartly designed. Great customer service!! Free happy hour and udon. Amazing value! I’ll always come back here when I’m in Tokyo. This is my 2nd stay.

Stayed in August 2023

None

Good location , bed was perfect. Clean.so many restaurant near hear.

Stayed in August 2023

Beds are - absolutely - horrendous. 5 cm of cheap mattress over a wooden plank. I hardly could sleep

Stayed in August 2023

It was a pain to extend my stay and Hotels.com and other travel sites were ALWAYS cheaper than booking with the hotel. One of the staff, who was taking care of our bags ended up dropping our computer bag.

This hotel had some nice features, including a happy hour and free noodles after 8pm. The location was also really good.

Stayed in July 2023

The room is just so inconvenient with the bed taking most of the space. Also all the hotel charges are not making it for a relaxed travel. Most hotels offer complimentary amenity bar, not this place, you actually need to pay to use the amenities like toothbrushes/bath salts. Most places offer plug converters/phone chargers in the room. Not this place, but can buy at the reception. Cleanliness also could have been improved.

Had a last minute cancellation and booked this hotel instead. 1 stop from Tokyo Central station, but neither the hotel is close to the train station, neither the area looks great. Affordable, I guess.

Stayed in July 2023

They have good and helpful staff. And also friendly staff this time is better than before that I came.

Stayed in July 2023

This time is our second time to stay in SUI KANDA. We were satisfied with the staff and the hotel also the location that's why we stay again. And still same they help us so much and very well staff. The last time I really love the girl staff in the morning,she is so kindly helpful and friendly. And also two Japanese at night they help me so much eventhough they can't speak english fluently but they help much with their way to speak with me. Thank you so much. Sure we will stay again in SUI KANDA every we come to Japan. Once more I really like machine ice cube 😁

Stayed in July 2023

The air conditioning unit will reset to default temperature after a while even if you try to set the temperature lower. The room gets a bit warm after a while.

1) Close to kanda station, accessible to major attractions like Shibuya, Akihabara, Tokyo and Harajuku 2) The cafe space allows you to consume food and drink bought from conbini, and there is happy hour (free alcohol) and free udon offered every evening. 3) Very clean. Room is decently spacious.

Stayed in July 2023

There are only 2 washing machines in the hotel and it's hard to get access to them.

Really good place near metro station, close to restaurants. Room was small but well designed and clean. Snacks, coffee and happy hour was great additions to our stay. Wifi was good.

Stayed in June 2023

cute hotel with everything you need. lovely staff. good neighborhood. internet a little slow but I enjoyed my stay! :) thank you !

Stayed in June 2023

clean hotel

Stayed in May 2023

Very friendly and helpfull staff, greeting everytime you get in and when you go out. Even offered us an umbrella when we checked out and were going home! Room was the perfect size, not too big and not too small. It was clean and when you needed new towels you could just go to the desk and get them straight away. There's a small fridge and a safe under the bed. Also an electric kettle and two mugs. There's 2 USB plugs for charging so you don't have to bring a travel adapter. Bathroom is also the perfect size. Nice shower which can also be used as a bath, warms up instant. Toilet seat is heated and it has a bidet function. The 'Do not disturb/Please clean' sign was magnetic so you could just stick it on the door instead of hanging it on the handle. Airco in the room worked perfect and cooled almost instant! Hotel was at a walking distance from Kanda station (2 mins), Tokyo Station (15 mins) and Akihabara (10mins)! Will definitely return here when we come back to Tokyo!

Stayed in May 2023

We stayed 2 nights and had no issues at all. The room albeit small had a MASSIVE bed that more than comfortably fit myself, parnet and child. The room was clean and unlike many hotels we've stayed, the window opened to allow fresh air. The hotel is located in a quiet side street with everything you need close-by and only 15 min walk to busy Ikebukuro. Must make mention to the reception staff who were very kind. We hung around the hotel for some time after checkout due to a late flight and noticed a lot of use of the common area. Business people making use of charging ports, families sitting on the lounge chairs. I definitely made use of the free coffee every day and the hotel offers a free alcohol happy hour daily where different types of drinks wine/sake are nicely presented. Reception was great, one gentleman in particular had exceptional customer service. He was very helpful to all, gave my son an apple juice and helped set up the pool table for us. Upon departure one staff member walked to the door as we exited to bid us farewell.

Stayed in May 2023

Very small room but you’ll manage easily.

Excellent staff and service. Comfortable bed, nice shower and bath with toiletries. Very close to Kanda Station, which is only one stop to Tokyo Station. Complimentary drinks in early evening (e.g. - plum wine), complimentary udon noodles with tasty broth mid-evening. 7-11 around the corner, as well as Lawsons and Family Mart nearby. So many restaurants and little bars on same street and neighborhood. Very convenient.

Stayed in May 2023

The lobby is a bit small.

Free food and drinks in the evenings. Staff was very helpful even with very little english they try their best to help you. Excellent location from kanda station. Plenty of restaurants nearby also.

Stayed in May 2023

Beds were very hard…..pillows non existent just terrible. Having to wait till 3.00pm is too late should be 2pm check in and 10am check out. Room not cleaned the entire time we were there yet other hotels cleaned the room we stayed in daily.

Close to train station

Stayed in April 2023

Nothing

Excellent budget hôtel in the heart of Kanda with good facilities and friendly staff. Washing machines are useful and there are free drinks and udon. The rooms are obviously not huge but larger than most budget hotels in central Tokyo and well designed.

Stayed in April 2023

The fact that our room was not cleaned for 6/3 days on both occasions despite staying at other hotels around Japan your hotel was the only hotel that didn’t clean the room. Hotel needs to buy decent pillows ours were a nightmare!!

It was close to the train station

Stayed in April 2023

Nothing much! I heard from my family that the deluxe double room was slightly smaller with less space to open one's luggage/walk, but the bed is larger than a king-sized bed so that kinda makes up for it.

Supremely wonderful stay at Hotel Sui Kanda! The rooms were spotlessly clean and so so comfortable. Minimalistic and neat design makes you feel wonderful. Room space was more than large enough - absolutely LOVED the twin rooms. Toilet had a bathtub with a jacuzzi/bubble bath function - how much better can you get?! Also appreciated how the staff allowed us to store our luggage in the lobby for hours before check-in and after check-out. Superb. Will definitely come back to stay again. Also, awesome free udon + drinks every night.

Stayed in April 2023

No daily cleaning of rooms, towels were only available at front desk. Selection of amenities limited .

Friendly staff, very helpful.

Stayed in April 2023

Rooms too small

Stayed in April 2023