600-8445 Kyoto, Kyoto, Shimogyo-ku Iwatoyamacho 411, Japan
#195 of 688 hotels in Kyoto
Guests' ChoiceBased on 1346 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.1
Facilities
9.0
Staff
9.6
Value for money
9.2
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 5, 2025
Alon
IsraelGreat experience The staff helped us with any requests we had
Stayed in April 2025
Reviewed: April 4, 2025
Vera
CanadaTwin room is a bit more spacious than the double room. Said everything else in the review of the double room.
Stayed in April 2025
Reviewed: April 4, 2025
Vera
CanadaSimple but clean and well maintained. Location is great, a bit of a walk to the station but totally ok. Small cute restaurants around. Staff is super friendly, breakfast and food impressed us with the vegan options and is very tasty. Only good things to say. Double room is small but ok.
Stayed in April 2025
Reviewed: April 1, 2025
Cara
United StatesI loved this hotel and the restaurants food was great. The free sake tasting each night was nice as well. The location was good and it didn’t take long to walk to the train station. The staff was helpful and very nice. I would stay here again.
Stayed in April 2025
Reviewed: April 1, 2025
José
PanamaThey did not have laundry service. It was something near, but we prefer a pick up service we found by ourselves
It was very spacious (something not common in Japan). We love our japanese style room with futons. We also love the breakfast and the common area. Kids loved a play zone while we drank Sake. They staff was extremelly helpful helping us to make reservations for nice restaurants every night,
Stayed in January 2025
Reviewed: March 29, 2025
Christine
United KingdomWe liked the location of the property.Near to shops within walking distance of Nishiki Market and the Metro. It was clean and the staff were friendly. There was a bar with free sake and places to sit to relax after a long day out The room size was small as you generally find in Japanese hotels, so you have to be organised . There is little space for large suitcases so those staying need to be organised maybe by putting what you may need to be in hand luggage . Breakfast is not a buffet. There is a menu and it is served to you by friendly staff There is no kettle in the room, but tea and coffee is available near the reception. There are no laundry facilities at this hotel .
Stayed in March 2025
Reviewed: March 28, 2025
Yueh
TaiwanAmazing
Stayed in March 2025
Reviewed: March 26, 2025
Michael
CanadaNo issues what so ever.
Nice area, not close to the "main" toursit areas of Kyoto, but a very nice area with many restaurant near by, and convienient to transit and the train station. Staff were very friendly, the breakfasts were good, the restaurant for an evening meal was very tasty and handy. Sake tasting a bonus. Typical Japanese sized room.
Stayed in March 2025
Reviewed: March 25, 2025
Vjh
AustraliaI'm not a fan of the pillows, they are uncomfortable and quite different to what I'm used to.
Close to everything, including the subway, staff were super friendly and helpful, food was lovely with plenty of vegetarian options and the sake tasting was a bonus. The room was small as expected but very clean with excellent bathroom facilities. The price was excellent.
Stayed in March 2025
Reviewed: March 22, 2025
Mari-liis
EstoniaIt was easy to reach from any location in Kyoto with a lot of small restaurants nearby. Staff was very friendly.
Stayed in March 2025
Reviewed: March 22, 2025
Samantha
CanadaThe room became fairly stuffy at night but the humidifiers helped a bit.
Great location, clean room and lovely staff. The bar/common area was very inviting and had great breakfast and drinks. Complimentary coffee was very good!
Stayed in March 2025
Reviewed: March 19, 2025
Rodrigo
ItalyGreat value! The rooms are small, but clean and comfortable. The staff is helpful and the common area is nice. The breakfast is nice and convenient.
Stayed in February 2025
Reviewed: March 17, 2025
Laura
PhilippinesIt’s safe and clean. The staff are helpful.
Stayed in February 2025
Reviewed: March 16, 2025
Michelle
United KingdomRoom was really hot as you couldn’t open the window. Once we asked the staff to open it, it was much cooler but probably also a bit dangerous as they’re low. There is obviously a condensation problem also because there are little de-humidifiers the whole length of the corridor
Nice atmosphere, especially in evening when we stayed in for dinner and played cards. Fun staying on mattresses on tatami mats. Good location, although taxi drivers often had trouble finding it, so the Japanese address is useful!
Stayed in March 2025
Reviewed: March 15, 2025
Egle
LithuaniaVery nice hotel - location is very convenient, room was spacious, breakfast delicious. Staff was very friendly and helpful. I had very pleasant stay!
Stayed in March 2025
Reviewed: March 12, 2025
Ivona
CroatiaEverything was great, really lovely place, bar is aesthetically pleasing.
Check-in process was super easy and we loved that could leave our luggage before checking in. Breakfast was amazing, vegan, but very delicious.
Stayed in March 2025
Reviewed: March 12, 2025
Louise
United KingdomStaff were really helpful and friendly. Great value bar, including free sake! Breakfast was really good too.
Stayed in March 2025
Reviewed: March 11, 2025
Lucijan
CroatiaFor me i didnt like japanese style room to sleep on futon and tatami, but my girlfriend enjoyed it.
Cool little hotel, clean, great breakfast choices to choose, big balcony in our room
Stayed in March 2025
Reviewed: March 10, 2025
Victoria
AustriaVery nice and clean rooms. All as shown in the pictures. Very good food - breakfast and dinner. The service is very good and they help you out a lot how to get around Kyoto and where to go.
Stayed in March 2025
Reviewed: March 10, 2025
Joe
United KingdomLocation was okay, but note that the properly is still a bit of a walk from the main areas
Comfortable room for 3 people, nice reception area, friendly and helpful staff, and free sake in the evenings! Amazing value for money
Stayed in March 2025
Reviewed: March 9, 2025
Ciao
NetherlandsGood value for money
Stayed in March 2025
Reviewed: March 8, 2025
Natalia
SpainWe couldn’t adjust the heating temperature. It was set to a standard/fixed temperature.
It was an excellent choice! The hygiene and cleanliness were impeccable, which made the stay very comfortable. The location was also quite convenient, making it easy to explore the city. And the breakfast was truly worth it, delicious and a great way to start the day. Overall, a great experience!”
Stayed in March 2025
Reviewed: March 8, 2025
Patrick
United KingdomBar Staff is great, loved their bar and restaurant, super fair prices and good quality. Room clean and tidy.
Stayed in March 2025
Reviewed: March 6, 2025
Dermot
NetherlandsThe air conditioning in the room made so much noise, we asked what can be done and were told they can open a window and turn it on to heating or have ear plugs.
Excellent location, staff, bar and restaurant.
Stayed in March 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content