Breakfast was so so, and the air conditioning in the corridor was loudish - earplugs are necessary. I asked one member of staff to help me in forwarding my luggage, but she filled in the wrong airport's name. Fortunately, another member of staff I had talked to earlier about this found out and could fix it. That was a close call though.

Room was good, staff was helpful apart from a hiccup which could have had really dire consequences.

Stayed in September 2024

Room to small , the sink was in room and in the night was noise . Bathroom to small .

Staff

Stayed in September 2024

The room was someone small for three people. It was difficult to fit all our luggage in the room. Some more space around the bed would have been great.

The common area was amazing, really nice to have a bar downstairs. The drinks were super and affordable. The location was also perfect, easy walk to highlights like the food market and public transportation options nearby.

Stayed in August 2024

Breackfast Menus very basic, everyday the same No TV on the room

Staff very helpful

Stayed in July 2024

No storage space. Set breakfasts, not nutritious. ac straight above bed recipe for ac-cold.

Effective check in/out, kind staff, clean, quite

Stayed in July 2024

The air conditioner unit in the room wasn't very well positioned, it was directly facing the bed and took close to it so it was very cold even on lower settings (was too hot to not have it on). It would have been better positioned past the foot of the bed so the airflow isn't as direct.

The breakfast is delicious, mostly plant based vegetarian which was really refreshing. I had the Japanese style breakfast most days with lots of little dishes! Unfortunately after 2 days there I had a horrible accident and broke my wrist very badly. We had to fly home early within the next few days for surgery, but the staff could not have been kinder. They let us book an extra night and keep the same room, and one of the reception staff called the hospital to make us an appointment the next day at the fracture clinic to check on the injury and get a fit to fly certificate. The hotel is clean, comfortable, modern and well-located for subway and sights of Kyoto.

Stayed in May 2024

The location, after 4 nights of stay, still couldn't easily locate the hotel.

The shower, wc and wash basin are separated. So very convenient.

Stayed in June 2024

Friendly and helpful staff. Nice room and everything was clean and modern. Even though it was a bit small it was pretty much the same size as all the hotels we stayed in in Japan Nice breakfast options. Fun that they offer free sake to guests. Nice neighbourhood and it was easy to get places. I liked that it's not a massive hotel either.

Stayed in June 2024

I don't like the electric kettle is rented and not available freely in the room. I also dislike there is no bath tub. And the size of the room is quite small.

I like there is a cafe that is available for dinner with reasonable price and provides vegan menu. There is also kids area so my kid can play to kill time. The location is good as well.

Stayed in June 2024

Cleanness, it could’ve been better

Location, staff

Stayed in June 2024

Room is small

Breakfast

Stayed in May 2024

Small room. No space to leave luggage

Location and friendly staff

Stayed in May 2024

We got very unlucky with the room, because they gave us top floor room where we couldnt open window for some fresh air. Once we requested window handle, we found out window opens all the way, and if u forget about ut and lean on it... well u can imagine, because they were huge windows. Besides this amazing hotel!

I loved the location of this hotel, pretty walkable to anything, close metro stop, very close big conbini. A lot of varieties for breakfast and great quality. Big bonus was free sake for guests :)

Stayed in May 2024

Sound proofing is awful, it wasn't hotels fault but there were guest with tons of kids and they were shouting/crying all the time.

Room was spacious, pretty simple design, staff was friendly and I loved common space on first floor. Not very close to touristic spots but easy to get anywhere

Stayed in March 2024

It Is not a 9.0 hotel. It doesn't deserve It. Carpet smells like feet when I entered and nobody at reception to change room. I slept with AC on and Mask on. Rubbish bin in front of my bed with the sink I literally could breath in while sleeping. Breakfast very bad service, you are not allowed to take your tray and put coffee and juice until they prepare the plate for you with a slice of bread cut in half, and 2 literally 2 smears of jam on the plate and the very end of a banana???what??are you kidding me??wash the carpet make a good shampoo After a smelly guest dont leave that bad smell for the next guest!THESE ARE THE BASICS!!!! !and breakfast you can see for yourselves with the pictures. Ridiculous!

Stayed in May 2024

Very basic hotel with small rooms. The lobby/breakfast area isn’t super cozy to stay so we felt that people didn’t feel comfortable to stay there for a while. Breakfast is ok

Modern hotel not too far from the station with very friendly and helpful staff

Stayed in April 2024

There was no character at this hotel and missed a lot of vibes. No music, rooms were bland and very basic

I really enjoyed the fact that upon arrival you could try some Sake. I just thought that it gave the impression it was for young people.

Stayed in March 2024

Staff not understand English well

So confuse while I check in front told me that including breakfast then morning staff say no

Stayed in April 2024

There was not a lot of space, nowhere for a baby cot. The toilet was blocked after day 1 and there was no TV.

Clean room and good water pressure for a shower.

Stayed in March 2024

The air-conditioning didn't work well as it is centralise and control by the hotel. We have a bad night sleep due to that. I cant get used to the sink just near your bed.

Location is in a neighbourhood, can feel the local life.

Stayed in March 2024

The room was as advertised, but the japanese style wasn't for us. Basically an empty room with enough room for the 4 beds/mattresses and not much else. Just a lot of $$ for what it was.

Lovely hotel, lovely bar and staff

Stayed in April 2024

Cooling option in room was turned off and we were unable to use cooking and there was no microwave or kettle in the room.

The staff were really friendly, room was always really clean, bed was comfy.

Stayed in April 2024

my room was very hot, temperature controls not flexible, hot drinking water was only available downstairs, not in the room.

great location, easy for public transport. Very friendly and helpful staff, nice vegan breakfast. Clean and comfortable room, spacious for solo traveller.

Stayed in March 2024

It was a little bit noisy in the room, which affected sleep a little bit. Although not bad enough to complain.

Was in a good location with the metro very nearby. Staff were very friendly and there was free Sake at the bar, which helped make great conversation after a day exploring.

Stayed in March 2024

Aircon is centralized & unable to do setting; no space to open luggage.

Good location - it's near to train station & surrounded by many restaurants.

Stayed in March 2024