600-8445 Kyoto, Kyoto, Shimogyo-ku Iwatoyamacho 411, Japan
#197 of 699 hotels in Kyoto
Guests' ChoiceBased on 1381 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.1
Facilities
9.0
Staff
9.6
Value for money
9.2
Free Wifi
9.0
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End of dialog contentReviewed: June 13, 2024
Ana
United KingdomIn summer change the duvet for a light coverlet or sheet. It is too hot for a duvet even with aircon because it’s set at 20C.
Loved the location and the fact it’s vegan. Clean. friendly staff. Great value for money.
Stayed in June 2024
Reviewed: June 13, 2024
Rod
AustraliaBreakfast was over complicated and largely unnecessary
Nice bar for afternoon drinks Staff helpful
Stayed in June 2024
Reviewed: June 12, 2024
Shu
SingaporeStaff were friendly. The neighbourhood is quiet. Room was clean. Breakfast was good too.
Stayed in May 2024
Reviewed: June 11, 2024
Kaloyan
BulgariaThere was nothing I didn't like.
The rooms are very good, everything was clean and towels changed everyday. Breakfast was great and to mention the free sake on the bar - amazing! The best is the staff. Awesome people with great manager. We stayed at the bar talking to the staff for ours drinking cocktails and sake. Most amazing hotel staff I ever talk to in my life. The location is also great with bus stops and subway station nearby. Kyoto tower is 10 min. away walking. I strongly recommend Imu hotel in Kyoto! Thanks guys, I hope we will be back there soon!
Stayed in June 2024
Reviewed: June 9, 2024
Jbartual
SwitzerlandNothing is really that bad to mention. The hotel is honest with what it offers and the price that it is offered. Embrace that free sake and be happy!!!
Free sake!!!! They really got me with that. I love sake! Also, they have bunk beds. And maybe you think is a bad idea, but we loved it! The lover bed is big enough for the two of you if you really love each other and you are on the small size, but then you have the top bed for extra space. Love it! Breakfast is good too.
Stayed in April 2024
Reviewed: June 9, 2024
Jakub
Czech Republicthe window in the room had a view of the 30 cm wall of the opposite house
good atmosphere, great staff, tasty breakfast and great location
Stayed in June 2024
Reviewed: June 8, 2024
Karen
ArmeniaThe room didn't have many facilities and had just one pillow which was not so comfortable. Also the view from a window was to a wall to the next building, so not so enjoyable.
The location was good, near to a metro and bus stations, in a very quiet area. There were however many restaurants nearby. The staff was very friendly and helpful. They offer free water and sake.
Stayed in June 2024
Reviewed: June 7, 2024
Tatiane
DenmarkNothing.
It's a modern, clean and nice hotel. I love that they have cold water always available. :D
Stayed in May 2024
Reviewed: June 7, 2024
Tom
United KingdomQuite a small room but nicely designed and no problem for a family of four.
Really nice hotel in great location. Most areas walkable and short distance from main line stations. Staff lovely and couldn't do more to make an enjoyable stay. Very clean, modern and comfortable. Great bar and restaurant that caters for most dairy and gluten intolerances as well as vegetarian and vegan. Very nice food (breakfast and dinner) and even free sake!
Stayed in May 2024
Reviewed: June 5, 2024
Maja
Belgium/
I stayed here in 2019 and it was a wonderful experience. That is why I decided to go back. The staff is amazing and very helpful. The rooms are tidy and comfortable. The breakfast is very good and there is free sake every evening.
Stayed in May 2024
Reviewed: June 5, 2024
Laura
Denmark.
The staff, the breakfast and the location was super nice. They had sake tasting as well which we really loved!
Stayed in May 2024
Reviewed: June 5, 2024
Michelle
AustraliaLovely staff. Always said hello & goodbye / acknowledged you when you were walking through the reception/bar area. Bed & pillows were comfortable + room a decent size. Good value for money for the 4 nights we stayed.
Stayed in June 2024
Reviewed: June 5, 2024
Julie
CanadaRoom cleaning was not very thorough, they only seemed to empty the garbage and fold the towels.
Great location, not too far from main attractions and lots of great local cafes and restaurants around
Stayed in June 2024
Reviewed: June 4, 2024
Emma
FinlandThe room had a weird smell. As if someone used to smoke there and they tried to cover it. Sounds from the streets could be heard quite well all the way to the 4th floor through the ventilation ducts.
Breakfast was amazing! A huge plus from several vegetarian/vegan options, both for breakfast and dinner
Stayed in June 2024
Reviewed: June 4, 2024
Angeliki
United Arab EmiratesThere was no telephone in the room so if you need just a simple question you need to prepare yourself and go to the reception/lobby. The rooms were really small.
The hotel, the staff, the design, the lobby.
Stayed in May 2024
Reviewed: May 31, 2024
Alinanec
RomaniaPictures are better than reality, facillities are elementary, with a feeling of cheap things all around, reception personnel very sour. It has a backpackers facility vibe. Breakfast is some fixed option you can choose from, not very good. Also quite far from main point if interest. Room is actual a floor for beds with no space for luggages. Price is high for what they offer, we also stayed in Kyoto at another hotel, brand new,, more central, for the same money, and this doesn't even compare with that one.
Basic hotel in Kyoto.
Stayed in April 2024
Reviewed: May 30, 2024
Weihao
SingaporeLocation was central and easily accessible (walkable to major areas) Area had good food. Room was spacious and comfortable. Staff were helpful and approachable. There were free drinks (sake) at no additional charge
Stayed in May 2024
Reviewed: May 29, 2024
Gregory
BelgiumThe room with the futon was great. We loved it!
Stayed in May 2024
Reviewed: May 29, 2024
Alanna
New ZealandNothing
Very central, friendly staff great coffee around the corner
Stayed in May 2024
Reviewed: May 26, 2024
Katarina
SlovakiaPerfect breakfest, excellent location, friendly staff
Stayed in May 2024
Reviewed: May 26, 2024
Joseph
United StatesVery basic just a place to sleep
Clean
Stayed in May 2024
Reviewed: May 25, 2024
Conni
IndonesiaThe room and restroom are clean and spacious enough for me. The bed, comforter, and pillow are so comfortable.
Stayed in May 2024
Reviewed: May 25, 2024
Robert
Australiathe breakfast was terrible
nice new hotel for a small space bathroom very well set out
Stayed in May 2024
Reviewed: May 23, 2024
Lea
IndonesiaClean, spacious, modern, chic and heart warming hotel at reasonable price... with friendly staff. We borrow the iron and try the free sake
Stayed in May 2024
Reviewed: May 22, 2024
Anja
AustriaGreat location, free sake tasting in the bar area, friendly staff.
Stayed in May 2024
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