Breakfast buffet was poor for the price.

Perfect location near Shinagawa train station. Easy walking distance.

Stayed in May 2023

First I’ve stayed for four nights with a group. After they left, I’ve extended my stay with one day. Location close to Takanawa Gateway Station, Shinagawa Station, Metro Asakusa Line/ A07 Sengakuji and bus 96 and 97. Also some good restaurants in the direction of Shinagawa station, on the opposite of the street from the hotel.

Stayed in May 2023

it’s new and clean and enough space. there’s also happy hour at the lobby everyday that offers drinks and snacks.

Stayed in April 2023

Loved staying at this hotel, the staff is helpful, the room was super clean, the ladies were changing the towels and slippers everyday. Very comfortable bed and pillows. Water is provided. The curtains successfully prevent the sunlight from entering. The view was very nice. The location is really close to Shinagawa and Takanawa stations.

Stayed in May 2023

After travelling for 2 weeks, we had quite a lot of bags. It felt a bit "cosy" in the room, although that was probably more to do with having 4 suitcases than the room being overly small.

Location was good, a new train station opened a day after we arrived, about a 5 minute walk from the hotel and that was the easiest route to take to get into central Tokyo. There are a couple of restaurants and 7/11's close to the hotel, but we found on the other side of Shinagawa station a nice social hub with bars and restaurants. The staff at reception were helpful, we'd had our bags delivered from Kyoto and they were waiting for us when we checked in. Our room was comfortable, the bathroom had a wet room and bath, and we had a fridge & tv in the room.

Stayed in April 2023

A little far in terms of walk from JR Shinagawa, but still perfectly doable.

Modern, clean rooms that are well equipped. Bathroom especially was good, although without a bath. Toilet was the most fully featured model I had out of the 10 hotels I stayed in Japan. Free drinks and snacks in the lobby bar were very welcome to come back to at the end of the day, although couldn't help feeling bar staff looked down on you a little if you weren't there to actually buy anything. Decent value for money compared to the hotels opposite the station.

Stayed in May 2023

we loved everything!!!

the location was excellent - a short 8 minute walk to Shinagawa station - some excellent areas nearby for an extremely entertaining walk in the early mornings. the staff were extremely welcoming and kind and allowed us to drop off luggage before check in. The rooms were amazing - they put us on a super high floor and we had a great view of the bridge at night! the beds were extremely comfortable and the rooms were very big! perfect. thank you so much!

Stayed in May 2023

not much around the area.

simple, modern, clean

Stayed in May 2023

Small room. Slow check in process.

Good location Good breakfast

Stayed in May 2023

slow check in.

Good location and breakfast.

Stayed in May 2023

The location. If you are on a business trip, the location is perfect, but if you are on a holiday, it’s better to stay around Shinjuku, Shibuya, or even Ginza or Roppongi for access to more restaurants and all the touristy attractions. It was a bit of a mission to get to these touristy places from Miyako City - approx 40-50 mind by metro. Also, breakfast was disappointing - there were not many food choices and no lactose free milk for coffee.

Overall a great hotel. The room was nice and clean. Staff very polite and friendly. Walking distance to the big train station.

Stayed in May 2023

I was in Japan for 3 weeks and this hotel had the most comfortable beds over all other hotels I stayed at. amazing sleeps.

Stayed in May 2023

The only thing is that a woman on reception didn’t allow my friend to come upstairs - she only wanted to pick up a present. I think not only she was ver strict but also not necessarily friendly- very unusual for Japan.

Very good location between two stations and in Shinagawa, part of Tokyo I personally love. The room is small but very cozy, a lot of amenities. Bath is spacious and convenient. Everything is very clean. A comfortable bed.

Stayed in May 2023

bed in room could only be entered from one sides

great breakfast

Stayed in May 2023

The location and the view from the building. It was close to the station and the Shinkansen and an Amazing view of the trains and Shinkansens operating in Tokyo. The room was spacious and very clean.

Stayed in May 2023

Room was advertised as 20m2 and for those measurements the room felt tiny. I would delete a big chunk of that bench at te window.

High quality rooms and super friendly staff. Super clean also but above all the staff was really helpful.

Stayed in May 2023

Awesome hotel near to Shinagawa station! The amenities were good and the beds were comfortable. We had a room with a view of the train lines, pretty cool. Would definitely stay here again.

Stayed in May 2023

I'm allergic to feathers, and the bedding was all stuffed with down. The staff were very helpful and replaced the pillow with a foam one, but the hotel had no non-feather duvets. I was given a blanket, which was a bit cold. Bit surprised the hotel doesn't seem to consider people with allergies or asthma.

Good location 5 mins from Shinagawa station and the Keikyū airport line. Japanese-style bathroom is really spacious compared to other hotels. The ground floor restaurant offers free soft drinks, tea, and snacks to guests in the evening.

Stayed in May 2023

Room was small, but that was expected in Japan.

Friendly and helpful staff at front desk and at breakfast/dining area. We could only get western style breakfast since Japanese style was sold out (only 10 servings a day), so if you are interested, you should reserve it when you check in. Nevertheless, western style breakfast was still amazing!!

Stayed in May 2023

Coming to Japan for the first time, we expected things to be small, however we did not expect the room to be as small as it was. While the overall quality of the room was good, we may opt for a double bed room next time just so we can have more space for our luggage.

The location was perfect, it wasn't in a busy area so it was quiet and less congested. It was a short walk to 2 train statations which got us to most of our destinations without too many transfers. The breakfast was good and the staff were friendly. Our hotel room had a beautiful city view too.

Stayed in April 2023

The breakfast is limited

Close to Haneda airport. comfy room. nice bath tub and shower.

Stayed in May 2023

Nothing

Everything

Stayed in April 2023

The facilities are super modern and very comfortable! so convenient being only a short walk from the one of Tokyo’s biggest train stations! you can catch some of the Shinkansen trains as well as the Narita express to Shinagawa station elevating stress of getting these trains from Tokyo. we stayed three nights and will defiantly stay again when we visit Tokyo!

Stayed in May 2023

Sandwitch at breakfast time

Stayed in May 2023

The check in kiosk didn't work (basically told me to check with the concierge). Other than that, not much was wrong. If I had to nitpick, it's a bit far from Shinagawa station - but there's new construction and it's actually much closer to a different station/gate.

Room appointed well, made very good usage of the space given. Had everything a modern room should have, even a view! There was a breakfast that I didn't use but next time I'll definitely grab something.

Stayed in May 2023