Bed was a little too soft for me.

Both the room and bathroom were spacious. 10 minute walk to Shinagawa station.

Stayed in January 2025

Nothing

Miyako City was exactly what we needed for our stay in Tokyo this time. The beds were comfortable and the breakfast was tasty. Although it was a 6-8 minute walk to either Takanawa Gateway or Shinagawa stations, we didnt mind as it was easy access to Haneda airport (which is one of the reasons we chose the hotel, plus luggage storage option).

Stayed in January 2025

The price was steep, but I would stay again.

The location, the bathroom, the cleanliness and sheer size of the room was great. It was absolutely what we needed after a 14 hour flight.

Stayed in December 2024

Food options around the hotel are not the greatest since there's new high rise buildings going up but as I stated above go to Mita Station (1 stop away) and there's good options if you want cheap to mid range ramen, pork bowls, sushi etc. There is a LAWSON close to the hotel to grab drinks, chips etc. But Mita station (exit A3) left and left at the top of the stairs gives you a dozen or more in such a small street.

If coming back from Osaka or Kyoto with the bullet train this hotel is a 12 minute walk from the "STOP BEFORE" the last stop which will be Tokyo Main Station. The train stop you get off is Shinagawa Station to walk to this hotel. Why stay here? If you are leaving Tokyo to fly home you are closer to Haneda Airport and if you haven't seen Tokyo Tower (looks like Paris Eiffel Tower) from this hotel you walk up to the Metro (Sengakuji Station) and get off at Mita Station (1 stop away) and make sure you look for "A3" exit and at the top of the stairs (go left or right outside) take the left (to exit station) and left once on the street. This street is small and has GOOD JAPANESE FOOD options in the area but once your at the end of this street you are on the main street. Once you reach the main street and turn right..."BOOM" You have the best view of Tokyo Tower! Mita station also has the train that goes to Haneda Airport and if you have the 72 Hour Metro Pass ( i recommend you buy it from Klook) all you have to do is use it to get to Mita Station (get the train that goes to Haneda Airport) and add another 330 yen to each person (once you arrive to Haneda Airport Station). * Mita Train turns into another line operated by that line reason you need to add the 330 yen per person. But as for this hotel? Great hotel, nice staff, nice rooms and bed. Great way to end your Japan holiday.

Stayed in December 2024

N/A

The room had a good layout and they provided us a cot for our baby. The bathroom was generous in size and the gave us a stool and bucket to bathe our baby. It was conveniently located between three stations. They also provided us with complimentary tea, coffee, soft drinks and snacks and cakes every day.

Stayed in January 2025

Nothing

Great location, we could walk to the train station. The room was very clean, a bit small but we consider standard for this kind of location. Breakfast was quite good, lots of variety.

Stayed in December 2024

The AC vent grill was a bit dusty.

The hotel was very close to Shinagawa Station which is very convenient when carrying bags and taking the Shinkansen. The staff was very helpful and nice. They let us store our luggage before the check-in and after the check-out as well. The bed was very comfortable.

Stayed in January 2025

Room small

Good location

Stayed in December 2024

Was confronted by an intoxicated guest in the lobby on our last day. It wasnʻt the hotelʻs fault but the man was very rude and obnoxious.

Cleanliness

Stayed in January 2025

Very clean

Stayed in January 2025

The laundry services were a little bit limited and a couple more washing machines would be helpful in making it easier to find availability.

The staff were very kind and helpful, the breakfast was decent, the room was nice and clean, if a little small, and the location great close to Shinagawa Station. All in all, would stay here again and recommend it to others.

Stayed in January 2025

Nothing

Convenient to the main station, Shinagawa. Rooms were comfortable and staff very friendly and helpful

Stayed in October 2024

N/A

My room, staff, and breakfast

Stayed in November 2024

Whilst the online description indicated it to be an easy walk from the nearest railway station, it was in reality quite a distance, especially wheeling luggage up the street. We ended up using a taxi to assist us in getting to our next point of embarkation when we finished our stay.

The building is modern and kept in excellent condition. The room size was the usual small size for such accommodation, however it has bench week designed and very good use made of the available space. Staff proved to be exceptional in the way they greeted guests, as well as the manner in which they carried out other duties such as breakfast preparation. No request was a bother and they were eager to help.

Stayed in January 2025

Room was a little small, but not uncommonly so for Tokyo.

Extremely helpful and friendly staff. Breakfast buffet was fairly small but good variety and the good was good quality. Spotless throughout. Good location close to Shinagawa Station, so handy for inter-city travel on the Shinkansen.

Stayed in December 2024

The hotel is conveniently located about 10 minutes walk from the Shinagawa train station, which is good to get around Tokyo but also has direct express trains to either Haneda or Narita airport. There are a few small restaurants nearby but they were mostly closed due to the New Year's holiday. Lawson and 7-Eleven are close, however, so it's easy to find food and drink in a pinch.

Stayed in January 2025

Nothing - all good

It was in a great location for the local metro stations and local restaurants. Very modern and great guest area with free coffee

Stayed in January 2025

The room is pretty small, but that is typical of Tokyo.

The location is a short walk to Shinagawa Station, which is what we wanted, and the breakfast was delicious! There was a good mix of traditional Japanese food and western options. We really appreciated the hotel staff and comfy beds. The bathroom is also wonderful. The price is fantastic considering the breakfast buffet for two people.

Stayed in December 2024

Nothing

Lovely hotel, helpful and friendly staff. The room was well thought out for the size with a decent bathroom too. Super comfy beds. Close enough to two train stations - Loved it!

Stayed in January 2025

A suggestion for improvement would be to extend the breakfast hours to 10:30 AM. This would provide more flexibility for guests, especially those who stay up late or have children who wake up later. Currently, with breakfast ending at 9:30 AM, we often feel rushed to make it in time, and extending the hours would greatly enhance the experience for families and late risers.

The rooms were clean and well-maintained, providing a comfortable and friendly atmosphere. The size of the room was big enough , especially for Japan, and it accommodated my son and my husband and I comfortably during our stay. Since we spent most of our time exploring, we primarily used the room for sleeping and getting ready. The location was excellent, within walking distance to Shinagawa Station, which was very convenient for accessing trains and exploring Tokyo. Despite being close to the station, the area was quiet and pleasant, making it an ideal base for our trip.

Stayed in January 2025

Nothing

Really big room, good location, 10 minute walk to main train station and 5 minute walk to subway station. Bed was comfortable and staff were kind and helpful

Stayed in November 2024

Super close to Sengakuji station, which is directly connected to Haneda airport. Clean and neat room.

Stayed in December 2024

Yeah I knew before but room area is small .

That all large and small items were available in the room. Comfy bed, pyjamas, large bathroom, easy to understand, good breakfast for a reasonable price, daily cleaning, politeness

Stayed in December 2024

The bed was a bit too soft for our liking.

Great bathroom.

Stayed in December 2024

Short walk to the station, excellent facilities, lovely staff

Stayed in December 2024