Not so much to do in the area

Ok location,nice room

Stayed in July 2024

The hotel is nice and clean. I also love the free drinks and snacks on the lobby.

Stayed in April 2024

no

overall is good esp. facilities, clean, comfort, and friendly staff

Stayed in July 2024

There could be more room to hang the clothes

Comfy bed, helpful staff, clean room

Stayed in July 2024

The lounge only offers free drinks and snacks between 17:00-22:00 which is always the time when most customers are out…but this is no big problem.

The hotel sits on an excellent location, Shinagawa station, which is convenient for going on almost all directions towards centre Tokyo, outbound to Osaka and Haneda airport. The room is spacious, clean and modern with a big window overseeing the harbour and city views. The bathroom is exceptionally big which comfortably fits two.

Stayed in June 2024

Upon departure, we asked for a taxi but were told that because they don’t have a contract with a taxi company we needed to catch one outside the hotel. My husband has to stand in a pouring rain to find a taxi.

Nice and clean room with nice bath, comfortable bed and a view over Rainbow Bridge. We booked two rooms and asked if we could be on the same floor with a view, we got the rooms next to each other and with a great view. Nice variety of breakfast buffet, especially Japanese style.

Stayed in June 2024

My boyfriend and I stayed here from June 9 to 16. That was our first trip to Japan, and Miyako helped make it perfect. We booked and paid for a Deluxe King Room in advance. The check-in process was quick and smooth, as was the check-out. All the staff speak English. The room wasn't spacious, but just fine for two people. The bed was enormous. The hotel kindly provided us with an extra blanket. We never used it, an original one was enough. The room had an electric kettle, tea, coffee, mini-fridge, safe, TV, air conditioning system, etc. Wi-Fi was good. The bathroom was quite big with a separate area for a shower and a bath tub. It had shampoo, hair conditioner, a tooth kit, a vanity kit, hair dryer, etc. A maid cleaned our room every day and left additional items instead of used ones. Washing machines are an advantage of Miyako. We washed and dried our clothes on our own. It was cheap. Breakfast hours are from 6:00 or 7:00 until 10:30 approximately. Breakfast choice was sufficient. At first, it seemed quite limited, but we never left hungry. Some dishes changed every other day. At lunchtime, Miyako served free drinks and snacks. The hotel is in a clean and calm place. It's near Shinagawa station, Takanawa Gateway, and Sengakuji Station. You can go to Narita or Haneda airports by a direct express right from Shinagawa station. Bonus!:) There were comprehensive travel guidebooks. They offered a 10% discount in some shops when showing the guidebooks. We were stupid enough to not take them on the first day. On the whole, we enjoyed our stay. The next time in Tokyo, we'll definitely book Miyako again.

Stayed in June 2024

Very comfortable bed, about 10 min walk to Shinogawa Station. Easy to find, staff very pleasant

Stayed in June 2024

Nothing

Everything 👍🏻👍🏻

Stayed in June 2024

We had to leave early (before breakfast time), there was no option to have something as a take out.

Size of the room, very comfortable for a couple. Nice breakfast.

Stayed in June 2024

Not much going on in the immediate surrounding area, and ongoing construction made access to Takanawa Gateway a little annoying. Seems like it will be better when construction is done.

Nicer and larger than the other typical hotels we stayed in on our trip. Short walks to the Takanawa Gateway and Shinagawa stations for access to the rest of Tokyo. Easy access to Haneda airport. Very helpful front desk staff.

Stayed in June 2024

Does not have a lot of facilities such as pool or gaming area.

Nice and clean, laundry and vending machine in building

Stayed in June 2024

A little small room but that is the standard i guess.

Staff very good and polite! Location between two JR line stations!

Stayed in June 2024

The rooms are on the smaller side, but nonetheless extremely well organized and maintained.

Very professional and helpful staff, with a great working attitude! The Hotel has also a superb location due to its closeness to a major rail station in Tokyo.

Stayed in June 2024

Very small room, and location is not as convenient as I expected. There are 15min walk to shinagawa station , and the closest convenient store is 10min away walking distance.

Great price.

Stayed in April 2024

The location

The size and cleanliness

Stayed in June 2024

Upon checking in, we found out that the cost of accomodations is per person.

The facility, location and food was excellent. We will stay again!

Stayed in May 2024

Typical for Tokyo hotels, even though the room was quite nice, there wasn't much space to open my suitcase.

This hotel is not right in the middle of the hustle and bustle of Tokyo, but it is within reasonable walking distance of one of the major railway stations and stopping point for the Narita Express/ Shinkansen (Shinagawa station) and very close to Takanawa Gateway station on the Yamanote line. This goes to just about all the major attractions in Tokyo. So, getting to where you want to go in and around Tokyo from this hotel is very easy. The room was quite luxurious, with a comfortable bed (not hard, like in many other Japanese hotels), and the hotel seemed very well taken care of. The staff were friendly and spoke sufficient English.

Stayed in June 2024

Nil

Staff was great, helpful and friendly.

Stayed in June 2024

The room was very small and there were not many things around

The hotel was really close to Shinagawa station, so it made it really convenient in our way to Hiroshima. The bedroom, even if it was really small, it was spotless, modern with a nice view and well decorated. The staff was friendly and helpful

Stayed in May 2024

The staff was exceptionally helpful - it was no problem sending luggage to our next hotel by delivery service. The rooms were very clean, and large by Tokyo standards. You can see the status of your laundry in the self-serve laundry machines on the TV. The hotel is perfect for flying in from Haneda. You can catch a train directly from Haneda to Shinagawa Station, and then it's a 15 min or so walk to the hotel. It's also convenient to Takanawa Gateway Station and Sengakuji Station (near Sengakuji Temple, where the 47 Ronin are buried.)

Stayed in June 2024

The room a bit too small

Clean

Stayed in June 2024

There is nothing i did not like....we would book again!

Centrally located, close to restaurants with a very courteous front desk worker who spoke some English and helped us with transportation.

Stayed in April 2024

English skills of the staff

Clean Spacious (vs. typical Japan hotels) Modern Big bed

Stayed in June 2024

Breakfast was ok, not brilliant, but definitely enough options for western tastes and good local choices.

Good location near train/subway. Bathroom set up better than most Japanese hotels we have stayed in. Would definitely look to stay there again

Stayed in May 2024