Really Nice comfortable stay, well equipped rooms ver friendly staff. Very easy check in and check out options.

Stayed in February 2024

Property is new and well maintained. Rooms are super clean and the bathroom is big (for Japan).

Stayed in February 2024

The rooms are too small!

I like the cleanliness of the hotel and the convenience!

Stayed in February 2024

Close to the train station, super comfortable beds, clean and friendly staff.

Stayed in February 2024

Room was larger than expected. Bed large and comfortably soft. Not far to walk to subway. Extras in room appreciated.

Stayed in February 2024

Slightly distance from stations but doable from Takanawa Gateway station > Shinagawa station Softer beds.

The staff were really friendly and helpful. There is washer, dryer and microwave available for use. Clean and comfortable rooms. Quiet.

Stayed in January 2024

Friendly staff and a well set out and preferred breakfast.

Stayed in January 2024

Nothing in particular

Location is perfect

Stayed in December 2023

Nothing

Modern hotel just a short walk from Shinigawa station (which is on the direct train line to Haneda AirPort) Staff very friendly & helpful, also a good breakfast buffet. The room was small but completely adequate for a short stay in Tokyo. Comfortable bed, quiet overnight & room temperature fine (but we stayed in January when it was cold so cannot comment on efficacy of aircon) The bathroom was spacious & clean.Free soft drinks in the evening in the bar area. A few restaurants within walking distance & a short train ride into central Tokyo

Stayed in January 2024

Less space

well, it was really good. Had all the faclities I would need

Stayed in December 2023

The hotel is near to both Shinagawa station and Takanawa gateway station. If you are coming from narita airport you can stop at Shinagawa station and walk to the hotel. There’s a 7-11 nearby the direction towards Shinagawa station. Hotel staff were friendly and helpful. The hotel look new and well maintain. The room is not big but equip with everything you need for a pleasant stay. The amenities provided are all of good quality. We booked 2 rooms for my family and the hotel was very nice to put us side by side. We had enjoyed our stay and will be back again.

Stayed in January 2024

The drink machine and ice machine was on B1.

Close to the station. Free snacks and beverages were very pleasant and I’ve never gotten that before. Loved the showers.

Stayed in December 2023

Nothing much really. Only comment would be that the train / subway stations were a slight walk but still near enough.

Rooms are comfortable, well designed, functional and considered fairly spacious for japanese hotel standards.

Stayed in January 2024

Close proximity to train station

Stayed in January 2024

I didn't like how housekeeping would knock at 7:30a.m. and ask if I wanted my room cleaned. I had to tell her twice to come back at a later time. The location was not that great. No place to eat around the hotel. Had to walk to Shinagawa Station.

We were a family of 5 with three little children and the room was too small for all of us. I had to go to lobby and book a second room. They got me on the same floor but opposite sides of hallway. I love the large bathroom. The kids and I enjoyed walking back to the hotel after a long day and eating doughnuts/snacks and refreshments for free.

Stayed in January 2024

The nearest station is Takanawa gateway station. I strongly recommend to avoid using this station and using Shinagawa station instead. It was so scary using a ghost station plus walking through the construction site which was very deserted.

Stayed in January 2024

I asked for a deluxe room, but there was no difference to the standard rooms, it was at the same level.

Clean, new hotel nearby 2 train stations. Very handy to get around Tokyo, while having a good night sleep. The staff helped me book dinner one night and they provide free coffee and snacks in the afternoons.

Stayed in January 2024

Laundry ( dryers) did not work

Clean, very friendly and food were perfect

Stayed in November 2023

bit small, but that was as advertised

lovely staff, breakfast and comfortable amenities

Stayed in December 2023

Hotel was fantastic, this was one of the best places we stayed during our month long trip to Japan. The location could not have been better with only being a short 5 minute walk to Takanawa station and 10 minutes from a bullet train station. Front desk staff were excellent, the hotel is incredibly clean and the cleaning staff were very helpful and prompt!

Stayed in November 2023

Like all big city hotels, its not big. And dont look out of the window, a big construction site

Luggage storage is very good, free coffee, tea and snacks in the afternoon. Good amenities in the badroom.

Stayed in January 2024

The bathroom with separate shower and bathtub. The happy hours with free doughnuts and sometimes free chardonnay.

Stayed in December 2023

If your room is at the front of the property you will hear occasional road noise, although it didn’t really bother me and I was there for 5 nights. Coffee at breakfast is super strong. Wish they’d invest in a machine that could offer latte or cappuccino options.

Brand new hotel located close to Takanawa Gateway and Shinagawa (about 7 mins walk) stations. Lots of eating options and stores in / around Shinagawa station. Well laid out and decent sized room, very comfortable bed and bedding. Super clean. Nice bathroom amenities. Very good lighting in room with simple controls, unlike many hotels these days. Basic brekky, but does the job well enough without the temptation to over indulge. Good service from the staff. Good value, would certainly stay again.

Stayed in December 2023

Some travelers may find the room small; especially Westerners used to large, spacious rooms. However, this hotel is great and has many comforts for the single or couple traveling together.

In Japan, size and space are a premium. However, traveling best represents the experience that provides insights into a destination. A hotel has many attributes, but the most important are price, service, location, cleanliness, and comfort. Miyako City represents a great value for the price. The rooms are typical in size for Japan and cozy. A breakfast option is recommended and provides a good breakfast to get started for the day. The location has two advantages: access to NRT airport via express with wifi access and a central location in the city near local attractions. The hotel is very clean and has some nuanced comforts. The heated toilet seat is amazing. The bathtub, while small, is deep enough to allow for relaxation. The noise levels are very low for a good night's sleep. All in all I stayed on my way to Bangkok and my return. I would stay here again.

Stayed in October 2023

More laundry machines would have been helpful

Location and staff were excellent! The breakfast was good, room was a bit small but to be expected in Tokyo at this price range. We were happy and would stay here again :)

Stayed in December 2023