Nothing

Amenities such as rooftop terrace and onsite Onsen makes this hotel special. The staff is super helpful and professional. Location in Karasuma is central to everything. Rooms are on the small side but everything else makes up for it.

Stayed in October 2024

Room was very small, but we didn’t spend much time in it anyway

Excellent location and great value. The rooftop terrace and footbath was amazing and all of the staff were very friendly.

Stayed in October 2024

We found the bed to be too firm and unfortunately the thermostat doesn't go below 20 degrees, so we found it quite hot in the room and had to ask for additional sheets to use as light blankets.

The hotel is in a great location, so close to the markets, shopping and Gion. The onsens here are beautiful and have actual mineral water unlike other hotels. The terrance and free welcome drinks were great as well.

Stayed in October 2024

Beautiful property, centrally located, great staff, lovely rooms, beautiful onsen and rooftop bar

Stayed in October 2024

Rules about taking your own food and drink to the rooftop were a bit confusing and could be better explained. Otherwise everything was excellent.

Loved this hotel and did not want to leave! The onsen and the early-evening rooftop drinks were the real highlights but the location and room are also excellent.

Stayed in October 2024

while i understand the rule for the welcome drink to be 4 p.m to 6.30 p.m, i suggest that when people do stay at the hotel they be able to use it whenever the bar are open. People are staying to visit and do the most while coming back late after enjoying kyoto, either have a welcome drink without time limitation or no welcome drink at all.

We liked everything. Good location, not too crowded also not too far from the center of kyoto. Easy access to anywhere from bus to subway, nice onsen, good amenities and room is clean. We ordered a kaiseki for one day during our 5 nights stay ( not the lunch box ), it was really good. One last thing, dont skip the rooftop. ( you will thank me later )

Stayed in October 2024

Can’t think of anything I didn’t like!

The location, the room, the staff, the extras like the fabulous rooftop lounge and laundry room! It was a wonderful place to stay and we thoroughly enjoyed our time in Kyoto.

Stayed in October 2024

Prime location, short walk to the main Gion area, tons of restaurants around. Walkable to many sites. Very clean, lovely room (not as small as I thought it would be), wonderful facilities (especially the Onsen). Breakfast bento box was well presented and yummy. Staff bent over backwards and was very helpful. Their English was good enough to be able to communicate what we needed.

Stayed in October 2024

Nothing!

Location, Staff, amenities were all great. Big plus for rooftop terrace with amazing views and foot spa. Drink ticket for each night was also great. What's not too like; notinng. I would totally stay here again.

Stayed in October 2024

The room, while on the smaller side, is well-designed, blending Japanese-style decor with contemporary furnishings. Although small and compact, the excellent location and top-notch services more than make up for the room size, and it didn't detract from my overall experience.

My stay at Sora Niwa Terrace Kyoto was a delightful experience that truly captured the essence of this historic city. The hotel's location is undoubtedly one of its strongest assets. Nestled in the heart of Kyoto, it offers easy access to the city center and is surrounded by fantastic dining options, including a superb wagyu restaurant just downstairs. For those looking to explore Kyoto's nightlife, there are several bars within walking distance. One of the highlights of my stay was the hotel's rooftop bar, exclusively for guests. The panoramic views are breathtaking, offering a stunning vista of Kiyomizu-dera Temple. The unique foot bath experience at the bar adds an extra layer of relaxation – sipping on a cocktail while soaking your feet is an indulgence not to be missed. The breakfast bento boxes served at the hotel deserve special mention. They're thoughtfully prepared and offer a wonderful taste of Japanese cuisine, especially appreciated by international visitors like myself. It's a perfect way to start your day of exploration in Kyoto. Another standout feature is the hotel's own hot spring. The combination of traditional Japanese aesthetics with modern amenities in the bathing area creates a serene and rejuvenating atmosphere.

Stayed in October 2024

Perfect location, right by two train stations, the river, and close walk to everything. Definitely staying here again. The onsen, ahmazing!!!

Stayed in October 2024

Room was beautiful but just too small for 2 people travelling with suitcases

Great location, friendly staff, great roof top bar and facilities

Stayed in October 2024

Stayed here for our honeymoon. Location was fantastic and was near a train station and a short walk from Gion. Loved the open air onsen after a long day of exploring. Amazing showers with great water pressure.

Stayed in October 2024

Rooms a bit small but it is normal in Japan.

Modern rooms, nice lounge and excellent location.

Stayed in September 2024

I wish I was informed on Booking.com that (on top of the accommodation tax which we knew about), there is a tax for the onsen water, which you have to pay even if you do not use the onsen. It would be better to add it in the important information section.

The hotel was very well located and with a luxurious design. The room was beautiful, very large and with all amenities. We loved the rooftop bar with the complimentary drinks as well as the complimentary coffee and ice cream available in the lobby. The staff was very helpful to help us send our luggage to our next hotel.

Stayed in September 2024

Room is small for western standards, but that’s to be expected.

Location is great. Public onsen is nice. Daily room cleaning. Clean building.

Stayed in September 2024

If you have two big luggage, then you might not be able to open them at the same time. But it’s not a big issue for us though.

Excellent location; bed is comfortable; quiet room; walking distance to many popular places like Nikishi market/Gion/Pontocho/Kamo river etc. ; plenty of dinning options around the hotel; love the rooftop bar with great view /the onsen /free refreshments on the 9th floor.

Stayed in September 2024

Great and friendly staff, very nice rooms (although small), fantastic rooftop where you could enjoy a drink and foot bath after a long day of sightseeing, and of course a great location, close to shopping and many of the historical landmarks. Also, the bed was amazing.

Stayed in September 2024

One of the best In Kyoto best locations

Onsen was spectacular

Stayed in September 2024

It is extremely hard to find anything bad in this hotel. If this is the goal maybe the room sizes (but from Japan perspective they are quite spacious)

One of the most friendly staff I have ever seen. Extremely caring, helpful and paying attention to every detail, remembering the needs of every guest. Always eager and ready to help, reacting immediately once any request is submitted. And also keeping the ideal balance between keeping an eye of care on you and respecting your privacy. Reception floor is also equiped with great coffee machine that prepares top-notch cacao, matcha latte and iced drinks. Always handy to have that option in your hotel. So far, one of the best hotels I have ever stayed so far!

Stayed in September 2024

Nothing much to say. Maybe a western option for breakfast would have been nice. And a bigger area to have breakfast. We would have also liked to have a restaurant at the rooftop or at least access to the rooftop during the day. Otherwise we really appreciated our stay!

The onsen (hot bath) experience was probably our favourite part of our stay, with the amazing view on the city (& the great soaps). The rooftop and free drink each night of your stay is a great perk. The room was a bit small but very comfortable. The staff was kind and helped us with recommendations and our luggage. You are located in the modern heart of Kyoto, within walking distance of Nishiki market and Gion. Access to coffee, tea, snacks at the lobby. Very nice. We really liked the Yukata (traditional gown) and wooden slippers!

Stayed in August 2024

Great location. Close to Gion district.Handy to shops.Bento boxes for breakfast were a great idea.

Stayed in September 2024

All good.

Good location and the hotel amenities are excellent. Guests are well taken care of. There are many things to look out for such as availability of public baths with nice views of Gion, welcome drink on rooftop bar overlooking Gion, a refreshment corner for guests in the lobby at any time with ice cream and cream puffs. In room amenities are complete with yukata and pajamas.

Stayed in September 2024

Room size, you can't get away from it. It's really quite small. When you have to store your luggage under your bed just to get around the room you know it's small. That's about the only downside honestly. The bed size was good on the larger bed and the room was great, just very compact.

Everything baring the room size. Location, value, staff etc. the terrace was a real highlight.

Stayed in September 2024

Staff not too helpful during typhoon causing travel issues. Bullet trains were cancelled but staff indicated running as usual. When I tried to extend my stay by a day, they wanted to charge me for one day more than I paid for the first 3 days combined.

Good size room, great amenities: bathroom, bed, couch. Location very convenient to bus stops and train stations less than 10 min walk. Walkable to Nishiki market, Sanjo Meiji, Pontocho, Gion. 24 hr coffee, tea and ice cream. Foot soak with happy hour nice after long day of walking.

Stayed in August 2024