We had a wonderful stay at Jizokan Matsuya Ryokan. The location could not be beat so close to Zenkoji temple. The ryokan itself is gorgeous - very traditional and comfortable. The beds were quite firm but the doonas were so cosy. Our room was really spacious. We had dinner and breakfast included which I recommend trying at least for one night. The food requires you to be a bit adventurous. It was also very plentiful!

Stayed in April 2025

Felt a bit unsafe as the steps to the room were steep and narrow. Being old and traditional, you would expect that

The Ryokan was just what we expected. Staff excellent and friendly. The accommodation was authentic. That's what we loved about it.

Stayed in April 2025

The location was beyond excellent; the staff was very responsive and kind, particularly when I encountered last minute travel changes!

Stayed in March 2025

Quiet little place in the middle of all the action. Wonderful experience if your looking to stay at a ryokan

Stayed in March 2025

It's very hard near the Zenkoji temple and right in the middle of the shopping street. Go for the keiseiki dinner. Very delicious and value for money.

Stayed in March 2025

No floor space

Location! Bedding

Stayed in February 2025

This is a wonderful traditional ryokan right on the main street of the temple. The location could not have been better for sightseeing and the charm of Nagano - though it is a 20-25 minute walk to the train station. Kind, helpful staff, clean, charming, quiet rooms in a Japanese style. Onsen on site. Unique, traditional Japanese breakfast available for a fee. We loved this experience.

Stayed in March 2025

Whilst English was difficult for some of the staff we still managed to communicate okay. Overall there is nothing negative I can say.

An absolutely wonderful place to stay to experience a traditional Japanese Ryokan. The breakfasts were varied each day and beautifully presented. The fact that the Ryokan is located at the start of the Zenkoji temple complex made it even better. It was only 3km from the train station so okay walking without bags. The advantage is because of its position you could walk just a few meters to pick up a taxi to the station which only cost 1200Y.

Stayed in March 2025

The location was great and the staff and the good was amazing. Truly authentic and lovely

Stayed in March 2025

A fantastic Ryokan next to the Zenkōji temple. The rooms were spotless, beautifully traditional and lovely and warm on a snowy March night. The Onsen was a great treat after a cold walk to see the monkeys and we loved the traditional breakfast. If you don't eat in it was a short walk to an array of restaurants, and there are some nice little shops right outside.

Stayed in March 2025

No complaints whatsoever

Located on doorstep of Zenkoji temple, excellent kaiseki meals, very welcoming and helpful staff.

Stayed in March 2025

Nothing.

The location is beautiful, and the room is also great and very comfortable. The staff is super kind and welcoming!

Stayed in March 2025

Loved the rustic charm and the warm welcome from the staff. Location was incredible.

Stayed in February 2025

Great location - in pedestrianised area right by the temple entrance - built on the original site of the first temple - super easy to go to early morning prayers from - very clean and functional rooms - typical ryokan style. Staff were very graciuous and helpful and even waited up to let us in as we took longer to get there than originally planned and helped us to find the parking.

Stayed in February 2025

The stairs going up and down we had a hard time carrying our luggage

Perfect location , very clean

Stayed in March 2025

The water for the public bath was only lukewarm but that’s a very minor complaint.

The location is fantastic as it’s centrally located to the heart of Nagano. It’s a very short walk to Zenkoji Temple and also not far to reach either the local commuter train station or a bus stop. The staff is very friendly and extremely helpful. They helped make us feel right at home. The food is also very tasty. I would recommend having breakfast every day of your stay.

Stayed in February 2025

Food is average, but the presentation is beautiful.

Location is Great for temple visit and shopping street. Temple is so beautiful when it is not so crowded, it is the adventage staying here. Room and Bathroom are perfect, very comfortable and beautifully decorated. Onsen is nice.

Stayed in January 2025

Bathroom was cold - we stayed there in winter. But I would still stay again.

Fantastic Location, staff, clean and tidy, and comfortable room. Lovely onsen.

Stayed in January 2025

Everything was wonderful.

Our 2nd time staying here-fabulous.

Stayed in December 2024

Nothing

Authentic Japanese experience and the staff were so friendly! Cannot recommend more highly. Also added dinner one night which was fantastic! Breakfast was traditional Japanese with so much food! We were so full. The onsen was peaceful and the futons comfortable. Would stay here again! Also great location close to Zenkoji temple

Stayed in February 2025

We got a little lost trying to find the place after taxi dropped us off. Once we worked out where it was it was great!

Beautiful location and helpful reception

Stayed in February 2025

Most perfect location you could imagine!!! It is such a beautiful area full of japanese style buildings and the "vibes" are truly amazing! Also lots of great street foods, temple nearby and still close enough to the Station. Staff was super kind and we got a little sweet treat every day which was very tasty. The onsen was great too and our room was also perfect! It was clean, enough room and felt very authentic to us. Would definitely stay here again!

Stayed in February 2025

Traditional and beautiful, they’re kind and welcoming. Breakfast and dinner available with reservation, traditional delicious food, if you don’t like to taste new things go elsewhere

Stayed in February 2025

The location is perfect and close to transport, the Zenkoji Temple, shops, food, restaurants. Beautiful traditional Japanese accommodation with very comfortable beds and rooms. It has a small onsen perfect for the size of the property. Only for guests so it is mostly private. The owners and staff are so kind and we loved visiting for the second year in a row. Thank you all!

Stayed in February 2025