Nothing. It was perfect.

What a beautiful place to stay! The staff was amazingly attentive to all our needs. We love visiting the onsens. It was a wonderful visit.

Stayed in March 2025

Great location. Delicious and very big portion of meal. We paid extra for snow crab and it was all worth it. The hotel itself is nicely decorated in a traditional way. We enjoyed onsen hopping since the hotel is close to everything.

Stayed in March 2025

Very good service and friendly staff.

Stayed in March 2025

The public bath is overcrowd in the evening, (not part of this hotel, but in the city) otherwise all good.

Staff services is the best, first time to see non-Japanese with great English. Service procedure is detailed follows like most of Japanese Inn. The room is cozy with garden balcony, food was great. Unfortunately it was raining, but in-house private onsen is very good. They also provide rental umbrella that you can return it at tourist center next to train station. Bonus: Their Yukata is beautiful. The stay is including onsen pass already.

Stayed in December 2024

Staff, food, would definitely stay again.

Stayed in November 2024

Nothing

Beautiful, very zen hotel, with 5-star staff, service and food. All the traditional ryokan elements with a touch of class, modernity and refinement. Super well located for the 7 onsen - close to Goshono-yu, our favourite! Food was stellar! Thank you to all the staff who made us feel like home.

Stayed in December 2024

Had to pay extra to get our breakfast vegetarian, but it was pretty meh. Rice, soup, 2 slices of fruit +1(!) grape? Service at breakfast leaves much to be desired. Glad we didn't get dinner over there.

Good location, right across the road of the 2 public onsens. Tattoo friendly.

Stayed in November 2024

I've been to many Onsens through out Japan. This was the first time that I ate so much meat at both breakfast and dinner. Since Kinoseki is famous for crab during the fall and winter seasons, I was excepting to have crab for dinner. We did notice other customers in the dinning room eating crab set meal. I asked our waitress and was told that since I booked through Booking.com which only provides one option for Kaiseki dinner. The hotel actually offers three dinner options.

We liked the friendly and tentative staff; ones at the front desk, dinning room, and especially the one who helped each of us to put on kimonos.

Stayed in November 2024

Nicely renovated. Modern looking ryokan but full of traditional charm. The futon is extremely comfy and the private bath is just right.

Stayed in October 2024

I would have liked to find more amenities in the room, same as in the other hotel in Japan. As well it would have been great to have a shower in the room.

Beautiful stay! The staff very helpful. They give you a free pass for all the public onsen and you can also use their private Onsen that also works as your shower. No shower in the room. The food was delicious. We had also a very nice tea ceremony.

Stayed in October 2024

Nothing

Beautiful hotel. Wonderful staff. Best location. Great experience.

Stayed in October 2024

Nothing.

Had an amazing experience at Kobayashiya. Really can't overstate it, it is on the expensive side but was one of the highlights of our trip. The location is perfect, the setting is adhering to Japanese standards of aesthetics, sober and traditional. The dinner was an experience worth the whole price of the night in and out itself. I am considering coming back to Kinosaki just to stay at this ryokan again. Thanks a lot for the experience!

Stayed in October 2024

The service was very good and the staff was friendly. We had a wonderful vacation here.

Stayed in October 2024

Exceeded expectations , and they were high. Others recommended it

Stayed in October 2024

Amazing accommodation with attention to detail! Book dinner in advance for a must at this hotel.

Stayed in October 2024

Nothing

Great property with very nice Japanese style rooms. Private Onsen was a bonus. Location of the property is also good. The Kaiseki dinner and the breakfast were awesome! Friendly and helpful staff.

Stayed in October 2024

Need to keep an eye out for low doorways! :-)

Wonderful location overlooking the river and the passing crowds visiting the onsens. Amazing atmosphere and super helpful staff made our stay truly memorable.

Stayed in September 2024

Located right beside the river in the center of Kinosaki Onsen, this beautiful hotel combines the traditional style of Japanese ryokans with modern design elements, creating a unique atmosphere. Our room was spacious, well equipped and made us feel welcome immediately. While the famous public onsens of Kinosaki are just around the corner due to the central location of Kobayashiya, the three private onsen rooms inside the ryokan present an ideal opportunity to start the day in a relaxing fashion or simply enjoy some privacy in between. The Kaiseki (dinner menu) and breakfast were included in our stay and we would highly recommend adding the option. The dishes were carefully prepared with fresh, local ingredients (especially the fish and seafood) and present the perfect opportunity to experience and savor traditional, Japanese cuisine. It was definitely a highlight of our trip to Japan. We would especially like to highlight the service provided during our stay. From the moment you arrive, everything is being taken care of, from providing the complimentary Yukatas and assisting you in dressing appropriately, taking the time to introduce and explain to you the dinner and breakfast menus, explaining everything about Kinosaki and its onsen culture or simply taking care of your room. You can simply relax and enjoy yourself.

Stayed in September 2024

We have to use staircase only, going up and down, and use the common bath area for bathing - each of the 3 Baths comes equipped with the Japanese onsen though, so that's something to look forward to).

Since this is our first time staying in a Ryokan, we're glad to be entreated to a tour of the place ( read: common private baths within the Ryokan as there is no bath area in each room), choosing the yukata and in general easing into the culture of living in a Japanese inn. We enjoyed the fresh quality of the food served at each meal ( breakfast and kaiseki dinner), and really liked the location of Kobayashiya which faces the Otani River. It's a place of furnished with modern amenities and carrying a rustic charm that we hope to return to again someday. The staff who attended to us made sure to put our luggage in the room neatly, and were patient to lead us to the restaurant at each meal.

Stayed in August 2024

All was enjoyable

Beautiful beings, amazing talent & cuisine. *incense was lovely

Stayed in August 2024

Nothing

Excellent services and breakfast! Love the private onsen.

Stayed in June 2024

Nothing

Dinner was excellent. We did not have breakfast as we were taking an early train. Only offered a free drink instead.

Stayed in June 2024

Wonderful eye for detail so nothing!

Beautiful timber ryokan updated with modern facilities and styling. Traditional in outlook overlooking picturesque willows lining the river that gently flow through the quaint town. Rooms are modern very comfortable and spacious. Bath facilities were comfortable and enjoyed after a day of exploring. Dinner package was exceptional with kaiseki breakfast and dinner - stay at least 3 days to relax and enjoy! Highly recommended.

Stayed in May 2024

The owner and staffs recommend visiting in autumn or winter when Kinosaki is at its most beautiful and memorable.

Nestled in the heart of Kinosaki Onsen, this ryokan seamlessly blends traditional Japanese aesthetics with modern design elements, creating a captivating ambience. From the moment you step inside, you're enveloped in a world where ancient traditions meet contemporary comforts, with a well-curated music selection enhancing your relaxation experience. The ryokan boasts three private onsen baths, providing a serene retreat for guests to unwind. Its prime location offers easy access to the famous public onsens of Kinosaki, perfect for leisurely walks around the charming town. Breakfast is a highlight, carefully prepared with local organic ingredients, allowing you to savor delicious Japanese cuisine while immersing in the beauty of the surrounding nature. The attentive staff extends a warm welcome, making you feel right at home from the moment you arrive. They provide complimentary Yukata robes and assist you in dressing, allowing you to explore the town with a traditional vibe. This ryokan promises an unforgettable experience in the heart of Kinosaki Onsen.

Stayed in June 2024