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  5. Reviews of KOKO HOTEL Residence Kyoto Nijo Castle

Reviews of KOKO HOTEL Residence Kyoto Nijo Castle This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

604-0034 Kyoto, Kyoto, 724 Shimomatsuya-cho, Kamanza-dori Oike-agaru, Nakagyo-ku, Japan

#98 of 688 hotels in Kyoto

Guests' Choice

Review Score

Based on 71 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.7

  • Location

    8.8

  • Facilities

    9.6

  • Staff

    9.3

  • Value for money

    9.5

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 4, 2025

    9.0
    Perfect for families and
    • Leisure trip
    • Family with young children
    • Deluxe Japanese Western Style Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Super neat and spacious rooms in comparison to Japan standards. A cozy coffee shop adjacent to hotel, with good breakfast. Less than 5 minutes walk to a couple of convenience stores, a drugstore and to the subway.

    Stayed in March 2025

  • Reviewed: April 2, 2025

    9.0
    We loved our stay here!
    • Leisure trip
    • Family with young children
    • Standard Room with Loft - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I’m not sure about the intended frequency of cleaning, but we didn’t have it in the three days we stayed (to be fair, on day two we had the “do not disturb” sign up, but on the next day we didn’t). The laundry is a bit high maintenance, at least we couldn’t figure out how to set up the dryer for working over 30 minutes, so we had to either come down every 30 mins, or hang our clothes to dry (thankfully, there were enough hangers for that). The room was a bit stuffy, and the windows didn’t open, so we had to open the door to get some air in (which was fine since it opened to the balcony and there was no one around, but still). But overall—I’m nitpicking, there wasn’t anything major to be disappointed about. It was an excellent hotel!

    A well-designed spacious room in a modern building. Nice panoramic view over the city. Very quiet, we didn’t hear the neighbors. The kids loved the loft beds, and they were quite comfy! Comfortable bathrooms. We especially appreciated the bath tub to relax after long days. Amenities available downstairs. It was good to have a laundry room at the hotel. The staff was nice and helpful, and we loved the scent in the lobby! We were very happy with our choice of accommodation in Kyoto and would stay there again.

    Stayed in March 2025

  • Reviewed: March 31, 2025

    9.0
    Our family of 5 enjoyed our stay - very clean, comfortable and modern facilities.
    • Leisure trip
    • Family with young children
    • Premire Japanese Western Style Room with Bunk Bed - Non-Smoking
    • Stayed 3 nights

    The KoKo Hotel is conveniently located within a short walk of subway stations and Nijo Castle. You can walk to Nishiki Market in 20 minutes. There is a great cafe next door, lovely restaurants within 2 blocks, and several convenience stores nearby. There is currency exchange machine in lobby.

    Stayed in March 2025

  • Reviewed: March 29, 2025

    10
    Wonderful suite in a cute well-located hotel
    • Leisure trip
    • Group
    • Premire Japanese Western Style Room with Bunk Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent suite with lots of space (rare in Japan) and a nice view! It’s well-located in Osaka and the staff were extremely friendly!

    Stayed in February 2025

  • Reviewed: March 29, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Japanese Western Style Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Thanks for the quick turn around. The facilities were super clean, spacious and the staff were amazing to deal with.

    Stayed in March 2025

  • Reviewed: March 23, 2025

    9.0
    Great location and value for the upscale hotel accommodation
    • Leisure trip
    • Family with young children
    • Deluxe Japanese Western Style Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Unfortunately our room had windows to the side lane and no direct sun light that made our room dark.

    Location is very convenient near Tokyo station. Property is fairly new and modern and all great upgrades that one can expect from a quality hotel accommodation

    Stayed in March 2025

  • Reviewed: March 23, 2025

    10
    Would recommend staying here
    • Leisure trip
    • Family with young children
    • Deluxe Japanese Western Style Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff was really kind and helpful and we were able to reach everything easily thanks to its location.

    Stayed in March 2025

  • Reviewed: March 23, 2025

    10
    Perfect stay
    • Leisure trip
    • Family with young children
    • Standard Room with Loft - Non-Smoking
    • Stayed 3 nights

    Rooms were lovely, staff very kind and helpful. Will stay here again.

    Stayed in January 2025

  • Reviewed: March 23, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room with Loft - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Having to leave :-(

    The room was huge with a small kitchen and fully fitted out. 5-6 minute walk from subway, 5 minutes from Nijo Castle, 20 minutes to main shopping centre.

    Stayed in March 2025

  • Reviewed: March 21, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Bunk Bed Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    No complaints

    We loved everything. Very clean room, nice staff, a lot of small helpful amenities. When you’re in your room, you can’t here a thing. Very quiet but also very close to public transport and everything you could possibly need.

    Stayed in March 2025

  • Reviewed: March 18, 2025

    10
    Would definetely stay again!
    • Leisure trip
    • Group
    • Deluxe Bunk Bed Room - Non-Smoking
    • Stayed 4 nights

    The hotel was perfect! Room was jut right for the three of us, very clean and spacious. Location was great, walking distance to many places as well as the train station and the coffee shop just next door was awesome!

    Stayed in March 2025

  • Reviewed: March 18, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Room with Loft - Non-Smoking
    • Stayed 4 nights

    Huge room with a massive table. We paid a bit more for a big room for 2 people as we were staying in Kyoto for a long time. This place was the biggest hotel room we stayed in during our trip to Japan. The staff were super friendly and so nice. They sorted out luggage forwarding service for us which was so useful as they sorted all the admin.

    Stayed in March 2025

  • Reviewed: March 15, 2025

    9.0
    Great Stay with Excellent Comfort!
    • Leisure trip
    • Family with young children
    • Deluxe Bunk Bed Room - Non-Smoking
    • Stayed 4 nights

    The location is okay, but if we were to return to Kyoto, we would look for something closer to the central station or Kiyamachi-dori, as there isn’t much around the hotel.

    A nice property with an excellent mini-apartment (better than what you see in the pictures)—very clean, well soundproofed, and featuring top-quality bedding. The front desk staff was kind and helpful. While the services are minimal, they are efficient, making it a great choice for dynamic travelers. The accommodation is definitely comfortable and welcoming.

    Stayed in March 2025

  • Reviewed: March 15, 2025

    10
    It feels like home and its close to everything
    • Leisure trip
    • Family with young children
    • Standard Room with Loft - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    None

    Comfy, cosy, great value, suitable for Family, BIG room, friendly Staff, paid laundry available at the hotel, 10mins walk from train station, 2 mins walk from bus station, 30 mins walk from Nishiki market. Quiet though its 1 min away from main road, close to amenities,Love everything about the hotel

    Stayed in February 2025

  • Reviewed: March 3, 2025

    10
    Super nice stay!
    • Leisure trip
    • Family with young children
    • Premire Japanese Western Style Room with Bunk Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    Everything

    Stayed in March 2025

  • Reviewed: March 3, 2025

    9.0
    Gorgeously styled, new hotel
    • Leisure trip
    • Group
    • Premire Japanese Western Style Room with Bunk Bed - Non-Smoking
    • Stayed 2 nights

    Only downside was the location. For us, who were only there 2 nights I would have preferred staying closer to Nabeyacho / Gion areas so we could pop in and out without having to catch a bus/train or pay Y1600 for a taxi.

    The room, furniture and aesthetic was absolutely on point. Our room was quite large considering Japanese hotel norms, but on top of that it was laid out with thoughtfulness which made the space work twice as hard. We particularly loved the bench sofa style seats on the dining table. I also appreciated the two air purifiers/humidifiers

    Stayed in February 2025

  • Reviewed: February 24, 2025

    10
    Spacious rooms, comfortable beds, great service
    • Leisure trip
    • Family with young children
    • Deluxe Bunk Bed Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Loved everything, very spacious, comfortable beds, huge table to eat meals, complimentary bottled water available at reception along with a huge range of toiletries and misc items. Highly recommend

    Stayed in February 2025

  • Reviewed: February 21, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Japanese Western Style Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Outdoor entry.

    Very comfortable room.

    Stayed in February 2025

  • Reviewed: February 21, 2025

    8.0
    Good value accommodation
    • Leisure trip
    • Group
    • Standard Room with Loft - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Location is a bit away from Kyoto station and main shopping area

    The room was spacious and the location of the hotel is quiet. A convenience store is across the street.

    Stayed in February 2025

  • Reviewed: February 19, 2025

    8.0
    Perfect for short stay with children. Location wasn’t particularly interesting but not far from centre.
    • Leisure trip
    • Family with young children
    • Deluxe Japanese Western Style Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Clean and comfortable, plenty of space for four

    Stayed in February 2025

  • Reviewed: February 17, 2025

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard Room with Loft - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was very dusty and I woke up congested everyday. It really needs an air filter or something.

    The bed layout is very nice. There is quite a bit of room.

    Stayed in February 2025

  • Reviewed: February 14, 2025

    8.0
    Our stay was Great!
    • Leisure trip
    • Family with young children
    • Standard Room with Loft - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It needed a tea towel to dry dishes and a plug for the sink. As a family of 5 we used the kitchen facilities often.

    Great layout and comfortable

    Stayed in February 2025

  • Reviewed: February 14, 2025

    10
    We really enjoyed the facilities and close location to Nijo castle!
    • Leisure trip
    • Family with young children
    • Deluxe Bunk Bed Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location and number of beds

    Stayed in February 2025

  • Reviewed: February 12, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Japanese Western Style Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Incredible service. Excellent!! I'll be back for sure and I'm going to recommend this hotel every single person asking me for a nice hotel in Kioto

    Stayed in January 2025

Showing 1 - 25

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