604-0034 Kyoto, Kyoto, 724 Shimomatsuya-cho, Kamanza-dori Oike-agaru, Nakagyo-ku, Japan
#98 of 688 hotels in Kyoto
Guests' ChoiceBased on 71 hotel reviews
9.3Cleanliness
9.6
Comfort
9.7
Location
8.8
Facilities
9.6
Staff
9.3
Value for money
9.5
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 4, 2025
Rami
United Arab EmiratesSuper neat and spacious rooms in comparison to Japan standards. A cozy coffee shop adjacent to hotel, with good breakfast. Less than 5 minutes walk to a couple of convenience stores, a drugstore and to the subway.
Stayed in March 2025
Reviewed: April 2, 2025
Delusive
RussiaI’m not sure about the intended frequency of cleaning, but we didn’t have it in the three days we stayed (to be fair, on day two we had the “do not disturb” sign up, but on the next day we didn’t). The laundry is a bit high maintenance, at least we couldn’t figure out how to set up the dryer for working over 30 minutes, so we had to either come down every 30 mins, or hang our clothes to dry (thankfully, there were enough hangers for that). The room was a bit stuffy, and the windows didn’t open, so we had to open the door to get some air in (which was fine since it opened to the balcony and there was no one around, but still). But overall—I’m nitpicking, there wasn’t anything major to be disappointed about. It was an excellent hotel!
A well-designed spacious room in a modern building. Nice panoramic view over the city. Very quiet, we didn’t hear the neighbors. The kids loved the loft beds, and they were quite comfy! Comfortable bathrooms. We especially appreciated the bath tub to relax after long days. Amenities available downstairs. It was good to have a laundry room at the hotel. The staff was nice and helpful, and we loved the scent in the lobby! We were very happy with our choice of accommodation in Kyoto and would stay there again.
Stayed in March 2025
Reviewed: March 31, 2025
Mark
CanadaThe KoKo Hotel is conveniently located within a short walk of subway stations and Nijo Castle. You can walk to Nishiki Market in 20 minutes. There is a great cafe next door, lovely restaurants within 2 blocks, and several convenience stores nearby. There is currency exchange machine in lobby.
Stayed in March 2025
Reviewed: March 29, 2025
Conor
GermanyExcellent suite with lots of space (rare in Japan) and a nice view! It’s well-located in Osaka and the staff were extremely friendly!
Stayed in February 2025
Reviewed: March 29, 2025
Luke
AustraliaThanks for the quick turn around. The facilities were super clean, spacious and the staff were amazing to deal with.
Stayed in March 2025
Reviewed: March 23, 2025
Farzad
CanadaUnfortunately our room had windows to the side lane and no direct sun light that made our room dark.
Location is very convenient near Tokyo station. Property is fairly new and modern and all great upgrades that one can expect from a quality hotel accommodation
Stayed in March 2025
Reviewed: March 23, 2025
Melisa
AustraliaThe staff was really kind and helpful and we were able to reach everything easily thanks to its location.
Stayed in March 2025
Reviewed: March 23, 2025
Eduardo
ArgentinaRooms were lovely, staff very kind and helpful. Will stay here again.
Stayed in January 2025
Reviewed: March 23, 2025
Timothy
United KingdomHaving to leave :-(
The room was huge with a small kitchen and fully fitted out. 5-6 minute walk from subway, 5 minutes from Nijo Castle, 20 minutes to main shopping centre.
Stayed in March 2025
Reviewed: March 21, 2025
Marta
CroatiaNo complaints
We loved everything. Very clean room, nice staff, a lot of small helpful amenities. When you’re in your room, you can’t here a thing. Very quiet but also very close to public transport and everything you could possibly need.
Stayed in March 2025
Reviewed: March 18, 2025
Barbara
United StatesThe hotel was perfect! Room was jut right for the three of us, very clean and spacious. Location was great, walking distance to many places as well as the train station and the coffee shop just next door was awesome!
Stayed in March 2025
Reviewed: March 18, 2025
Brenda
United KingdomHuge room with a massive table. We paid a bit more for a big room for 2 people as we were staying in Kyoto for a long time. This place was the biggest hotel room we stayed in during our trip to Japan. The staff were super friendly and so nice. They sorted out luggage forwarding service for us which was so useful as they sorted all the admin.
Stayed in March 2025
Reviewed: March 15, 2025
Alessandro
BelgiumThe location is okay, but if we were to return to Kyoto, we would look for something closer to the central station or Kiyamachi-dori, as there isn’t much around the hotel.
A nice property with an excellent mini-apartment (better than what you see in the pictures)—very clean, well soundproofed, and featuring top-quality bedding. The front desk staff was kind and helpful. While the services are minimal, they are efficient, making it a great choice for dynamic travelers. The accommodation is definitely comfortable and welcoming.
Stayed in March 2025
Reviewed: March 15, 2025
Siti
MalaysiaNone
Comfy, cosy, great value, suitable for Family, BIG room, friendly Staff, paid laundry available at the hotel, 10mins walk from train station, 2 mins walk from bus station, 30 mins walk from Nishiki market. Quiet though its 1 min away from main road, close to amenities,Love everything about the hotel
Stayed in February 2025
Reviewed: March 3, 2025
Lordess
United StatesNone
Everything
Stayed in March 2025
Reviewed: March 3, 2025
Gavin
AustraliaOnly downside was the location. For us, who were only there 2 nights I would have preferred staying closer to Nabeyacho / Gion areas so we could pop in and out without having to catch a bus/train or pay Y1600 for a taxi.
The room, furniture and aesthetic was absolutely on point. Our room was quite large considering Japanese hotel norms, but on top of that it was laid out with thoughtfulness which made the space work twice as hard. We particularly loved the bench sofa style seats on the dining table. I also appreciated the two air purifiers/humidifiers
Stayed in February 2025
Reviewed: February 24, 2025
Candice
AustraliaNothing
Loved everything, very spacious, comfortable beds, huge table to eat meals, complimentary bottled water available at reception along with a huge range of toiletries and misc items. Highly recommend
Stayed in February 2025
Reviewed: February 21, 2025
Angie
United StatesOutdoor entry.
Very comfortable room.
Stayed in February 2025
Reviewed: February 21, 2025
Phyllis
Hong KongLocation is a bit away from Kyoto station and main shopping area
The room was spacious and the location of the hotel is quiet. A convenience store is across the street.
Stayed in February 2025
Reviewed: February 19, 2025
Jeff
United KingdomNothing
Clean and comfortable, plenty of space for four
Stayed in February 2025
Reviewed: February 17, 2025
Clayton
JapanThe room was very dusty and I woke up congested everyday. It really needs an air filter or something.
The bed layout is very nice. There is quite a bit of room.
Stayed in February 2025
Reviewed: February 14, 2025
Richard
AustraliaIt needed a tea towel to dry dishes and a plug for the sink. As a family of 5 we used the kitchen facilities often.
Great layout and comfortable
Stayed in February 2025
Reviewed: February 14, 2025
Lise
United StatesLocation and number of beds
Stayed in February 2025
Reviewed: February 12, 2025
Alberto
United StatesIncredible service. Excellent!! I'll be back for sure and I'm going to recommend this hotel every single person asking me for a nice hotel in Kioto
Stayed in January 2025
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content