Reviews of KOKO HOTEL Ginza-1chome This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
104-0061 Tokyo-to, Chuo-ku Ginza1-9-5, Japan
#823 of 1,455 hotels in Tokyo
Guests' ChoiceReview Score
Based on 2198 hotel reviews
7.9Score breakdown
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Cleanliness
8.2
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Comfort
8.2
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Location
9.0
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Facilities
8.0
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Staff
8.5
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Value for money
7.9
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Free Wifi
7.6
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Reviewed: June 24, 2024
Miguel
Netherlands18 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 4 nights
Very well located in the heart of Ginza, the only min point is that the WiFi was very bad.
Stayed in June 2024
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Reviewed: June 22, 2024
Tsuiping
Taiwan106 Reviews10 helpful votes8.0“Good for Ginza visiting”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Room is too small to open suitcase
Location
Stayed in June 2024
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Reviewed: June 21, 2024
Jason
Singapore90 Reviews10 helpful votes9.0“Perfect location for shopping and dining..”- • Leisure trip
- • Couple
- • Premium Floor Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Room was slightly small without any view
The location in Ginza was perfect for shopping and dining..
Stayed in June 2024
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Reviewed: June 18, 2024
Nimish
India12 Reviews8.0“Great location, close to shopping and the metro”- • Leisure trip
- • Group
- • Semi Double Room - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
The bed is very small. Two people can make it work but its a tight fit.
The location is fantastic. Close to shopping and the Metro.
Stayed in June 2024
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Reviewed: June 15, 2024
Po
Hong Kong8 Reviews7.0Good- • Business trip
- • Solo traveler
- • Double Room - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
The fridge very bad smell!
Stayed in April 2024
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Reviewed: June 13, 2024
Joel
Mexico26 Reviews1 helpful vote9.0“Excellent location and great hotel to do your hub to visit Tokyo”- • Leisure trip
- • Solo traveler
- • Premium Floor Double Room - Non-Smoking
- • Stayed 4 nights
nothing
excellent location and value for the money
Stayed in June 2024
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Reviewed: June 11, 2024
Ben
Australia21 Reviews2 helpful votes7.0“Koko Hotel Ginza is a very clean, simple and sparse hotel that gives you what you need.”- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 2 nights
The Koko brand is clean and smart and Koko Ginza is a great example of that. But the shared spaces are a little too sparse and do not feel very comfortable to hang around in.
Stayed in May 2024
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Reviewed: June 11, 2024
Jasmine
United Kingdom20 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Room was a little small so difficult to open both suitcases at the same time but realistic size for the price in central Tokyo.
Easy to find, good location close to Tokyo station, helpful staff. Room was very clean. Access to all amenities. Great bathroom.
Stayed in June 2024
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Reviewed: June 8, 2024
Shirley
United Kingdom10 Reviews2 helpful votes8.0“Comfortable Stay for 2.”- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
WiFi wasn't the strongest, but maybe I was far away from the main source.
Comfortable bed and bathroom. Pretty location with quite close to train station. Nice sitting area for guests. They have good section of teas you can take back to your hotel room. Hotel was good with my suitcases it was safe until we was ready to check in.
Stayed in June 2024
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Reviewed: June 6, 2024
Antonio
Italy11 Reviews7 helpful votes7.0“Well located on the map but some things need to be improved”- • Leisure trip
- • Solo traveler
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I stayed there in March 2024. * Shared men’s restroom at the ground floor (opposite to reception) is way too small. * The interaction with a couple of reception people made me feel a bit uncomfortable. Nothing too bad, but interaction with foreign guests is something I definitely recommend them to improve. Make people feel more welcome, please. * The room table was quite dusty. I passed my finger on it and it was covered with much dust. Even the corner of the floor looked dusty.
If I had to list the things that impressed me or I liked, the location in the area is the only thing that comes to my mind… Very central and nice. The bathroom in my room looked clean (I stayed one night).
Stayed in March 2024
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Reviewed: June 6, 2024
Antonio
Italy11 Reviews7 helpful votes8.0“Well located on the map but some things need to be improved”- • Leisure trip
- • Solo traveler
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I stayed there in March 2024. * Shared men’s restroom at the ground floor (opposite to reception) is way too small. * The interaction with a couple of reception people made me feel a bit uncomfortable. Nothing too bad, but interaction with foreign guests is something I definitely recommend them to improve. Make people feel more welcome, please. * The room table was quite dusty. I passed my finger on it and it was covered with much dust. Even the corner of the floor looked dusty.
If I had to list the things that impressed me or I liked, the location in the area is the only thing that comes to my mind... Very central and nice. The bathroom in my room looked clean (I stayed one night).
Stayed in March 2024
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Reviewed: June 6, 2024
Tatjana
United Kingdom23 Reviews12 helpful votes8.0“Great hotel in Ginza”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 2 nights
Nothing in particular. The room got a bit too hot/stuffy overnight despite the AC on, but it could have been because we didn't know how to make AC work properly. No real issues, would stay again.
Only stayed for 2 nights at the end of our trip and had no issues. It's clean, has great amenities and the staff were very polite and friendly. Walking distance to all the shopping places in Ginza, as well as main station and subway stops.
Stayed in June 2024
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Reviewed: June 6, 2024
Matthew
Australia2 Reviews8.0“we loved japan, hotel is in a perfectly located area of tokyo”- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 7 nights
laundry facilities very crowded, was forced to use external laundromat due to limited washing machines
staff were really friendly and helpful
Stayed in June 2024
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Reviewed: June 6, 2024
Miguel
Spain11 Reviews9.0“Near the station, but we miss a wardrobe.”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 6 nights
- • Submitted from a mobile device
No wardrobe.
Near the station.
Stayed in May 2024
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Reviewed: June 5, 2024
Lotem
Abkhazia, Georgia4 Reviews1 helpful vote7.0“A nice hotel”- • Leisure trip
- • Couple
- • Semi Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
You can not leave your bug there
Every thing was nice. Nothing special
Stayed in May 2024
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Reviewed: June 5, 2024
Yee
Malaysia33 Reviews3 helpful votes8.0“Good value though would have been better if carpet is cleaner.”- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Floor carpet was slightly dusty.
Good location.
Stayed in June 2024
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Reviewed: June 3, 2024
Rafael
Brazil11 Reviews1 helpful vote8.0“Very nice and comfortable hotel with excellent location.”- • Leisure trip
- • Solo traveler
- • Double Room - Non-Smoking
- • Stayed 2 nights
The room was small, but I guess this is standard for hotels in Tokyo. Laundry was not working. There is no breakfast, but there are good breakfast options nearby.
The lobby is beautiful. People at the front desk were very attentive and spoke English well. The room was very nice, despite being small. The location was excellent, close to many excellent stores in Ginza and also close to subway stations.
Stayed in May 2024
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Reviewed: June 3, 2024
Carlos
China16 Reviews1 helpful vote8.0“Next to Tokyo station and Tsukiji.”- • Leisure trip
- • Solo traveler
- • Semi Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Rooms are quite small. Washing machine only has two units. And they are washer dryer so need to be lucky to use them.
Very accessible. Close to Tokyo station. Convenient is have a train connection to another city. Not really lively around the neighborhood in the evening. Short walk to Tsukiji market. Facilities are ok. Convenient check-in/out.
Stayed in May 2024
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Reviewed: June 2, 2024
Maria
Australia35 Reviews3 helpful votes9.0“great value stay in tokio”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
pillows could be better
Location was absolutely perfect. The room has everything that you might need including and power plug in the japanesse standards. The hotel provides a big variety of toiletries like bath salts, tea, etc. staff is super friendly and helpful
Stayed in May 2024
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Reviewed: June 2, 2024
Stuti
Australia13 Reviews4 helpful votes9.0“Good hotel”- • Leisure trip
- • Travelers with friends
- • Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The carpet was old. The hotel is a little old. But it's not a huge deal. I would still stay here again. That's a personal choice though.
Good location, good facilities, clean, close to 7 Eleven, Tokyo station and 2 metro stations. We did not mind that it was small.
Stayed in May 2024
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Reviewed: June 2, 2024
Sarah
New Zealand8 Reviews8.0“Nice hotel in walking distance to Tokyo station”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Friendly and helpful staff, easy to store bags after checkout, great amenities available near front desk e.g bath salts, great location in walking distance to Tokyo Station. It is a small room but we knew this when we booked and it was just fine for a one night stay. I wouldn’t stay longer in a room of that size.
Stayed in May 2024
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Reviewed: June 1, 2024
Tancredy
Finland37 Reviews9 helpful votes8.0“Lovely location”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Room was quite small but that’s the standard in Japan okey for few days
Literally in the heart of Ginza, less than 10 minutes walking from the closest metro. Nice variety of amenities always available for the guests.
Stayed in May 2024
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Reviewed: May 31, 2024
Juliet
Australia25 Reviews2 helpful votes8.0“Nice hotel”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Basic hotel but perfect for Tokyo as you’re hardly in your room.
Stayed in May 2024
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Reviewed: May 28, 2024
David
United States1 review9.0Wonderful- • Leisure trip
- • Group
- • Double Room - Non-Smoking
- • Stayed 4 nights
No breakfast.
Stayed in May 2024
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Reviewed: May 27, 2024
Pui
Hong Kong7 Reviews8.0“So far so good.”- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Typical downtown Tokyo business hotel, very small room.
The location is good. Not very far from Tokyo Station and right next to metro Y line.
Stayed in May 2024
