Room super small, cleaning is not the best.

Near subway station and about 15 minutes by foot from Tokyo Station.

Stayed in November 2023

The rooms are tiny and there was a strange smell in one of the rooms (we are a family and we took 2 rooms)

The common area is good, the location is also good, there are metro stations close to the hotel but not so close to Tokyo Station (if you are coming with big luggage). There is a convenience store almost in front of the hotel and many restaurants and attractions near by. The amenities are good. The staff is helpful.

Stayed in December 2023

Should be a litle cheaper.

Nice room. Good ammenities, good location.

Stayed in November 2023

Very busy hotel. Guess new and had good rates. Stayed on premium floor. Had free coffee machine and coin operated washer dryer. But washer dryer was dirty! Room was OK size. Can fully open medium size suitcase. Cabin bag had to remain shut.

Stayed in December 2023

Room is small

Good location

Stayed in November 2023

A bit far away from the Tokyo station. (10 mins walk)

Nice property. Right in the middle of Ginza

Stayed in December 2023

rooms are too tiny for even 2 persons.

Stayed in November 2023

No coin laundry in the area that is near to hotel.

Hotel was chosen for ease of taking the train straight to Haneda Airport. Room and amenities are adequate for a short stay.

Stayed in November 2023

Not much view from the window of my room, in fact, my window is just 10 feet or so from a few dish antennae and a fishbone antenna. Since I had stayed there for 3 nights, I think hotel could have done a better job by assigning me to a room not that close to those antennae.

The room is bigger than average, so is the bathroom. The room, linen etc are clean. The waiting area at the hotel's entrance is spacious and bright. The hotel is at the heart of Ginza, 15 minutes walk to Tokyo Station.

Stayed in November 2023

Space was not enough but location made up for it

Great location. Will most likely stay here again.

Stayed in November 2023

The room was very small.

Great location.

Stayed in October 2023

Probably the room quite small if compare to my previous hotel with cheaper price, but i guess maybe because of the location wise as we stay near ginza luxury town..

The location was excellent.. just nearby to any train line.

Stayed in December 2023

Unstable wifi connection

Excellent location it was very easy to get to all the famous spots, the air conditioner works perfectly, excellent bathroom, all sorts of amenities, 7/11 right in front, Starbucks and Starbucks reserve nearby, very easy to get to tokyo station by walking, the area is very clean and quiet. We stood at the beginning and end of our one month trip and they kept some luggage for us until we came back, the were very helpful and didn’t charge us

Stayed in November 2023

When I emailed them twice before my stay, I felt like I was a nuisance for asking questions. I wish there was a FAQ for this hotel~

The location is amazing! I feel like it was in the center of everything I wanted to do in Tokyo! There were 2-3 different train lines you can get on from the hotel. The room itself is small, but it's pretty much the same size anywhere in Japan. The staff were helpful and available. The front desk can help ship your luggage for you.

Stayed in November 2023

As with most Tokyo hotels at this price the room was tiny, with nothing to look out on. Unfortunately the standard of cleanliness in the room wasn’t that good but the shower room was fine. There was only one poor pillow each and the hotel said they had run out so no chance of a second if you need to sleep propped up.

The location of the hotel was brilliant we could walk everywhere. One thing in it’s favour you could open the window for fresh air.

Stayed in November 2023

The room I was given 411 was noisy from street noise last night.

Location

Stayed in November 2023

Our room was small, do not know about others.

The availability to help you holding your luggage as before arrival and after departure.

Stayed in November 2023

Good location, reasonable fee

Stayed in November 2023

Staying in a different chain hotel (albeit, not in Tokyo) and despite the very similar rooms, the hotel I'm currently in has much more services to provide while being much cheaper.

Very minimal and lots of convenient things going for it. Was mainly there for a bed, shower, and wifi to simply get ready for my day, and the hotel was able to provide that in being in a manageable location.

Stayed in November 2023

Great location, wanted to be in walking distance of Tokyo Station and it is, but didn't realise we would be on the edge of the 'posh' designer shop area. Even so, great value ramen restaurants just around the corner and quiet location just off the main drag - so if I was visiting again I would stay here again.

Stayed in October 2023

Busy check in

Great location, close to the train station and shopping area. Staff friendly

Stayed in November 2023

Room needs better cleaning.

Good location.

Stayed in November 2023

Pillows are too small

Location, staff, cleanliness

Stayed in November 2023

Pillows are too small

Perfect location

Stayed in November 2023

nil

Good location, friendly staff

Stayed in November 2023