130-0022 Tokyo-to, Sumida-ku Kotobashi 4-11-5, Japan
#50 of 1,453 hotels in Tokyo
Guests' ChoiceBased on 799 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.1
Facilities
9.4
Staff
9.6
Value for money
8.9
Free Wifi
9.3
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End of dialog contentReviewed: April 26, 2024
Paul
New ZealandIt was a little noisy, but acceptable to us.
Staff are amazing and went out of their way to help. (10+) rating for them. (We even had a personal note left on our door!) The team all speak English to a high standard and are great to help you navigate Tokyo. The spacious rooms are perfect for families or people that want more room size than the Japan normal.
Stayed in April 2024
Reviewed: April 21, 2024
Isares
ThailandI feel it located among red light and bar district but it’s safe! just mention to more aware when you walk around at night alone! For the day-time, it’s nice and safe neighborhood!
This is my 2nd visit here! Staff was great and helpful. Thay always willing to help if we have any issue. Room was nice and comfortable. Konbini and restarants is around the conner. Near to JR and Tokyo metro station. Recommended
Stayed in April 2024
Reviewed: April 21, 2024
Sukritta
ThailandThe room is big and clean. The staffs are nice. They can communicate in English very well. The location is good, near both JR and subway *Kinshicho station). Recommend!!!
Stayed in April 2024
Reviewed: April 20, 2024
Svetlana
ThailandNice Hotel, very clean, comfortable and quiet
Stayed in April 2024
Reviewed: April 19, 2024
Patricia
AustraliaThe staff were amazing, so helpful and friendly. Location was easy to get around to everything and great little shops nearby. Room was fantastic. To have such roomy space for a family of 5 was great to retreat to after a big day.
Stayed in April 2024
Reviewed: April 18, 2024
Donny
IndonesiaThe room was clean, very tidy and spacious if you compare to average tokyo apartment, only the location a little bit far from the city centre, a less crowded area.
Stayed in April 2024
Reviewed: April 18, 2024
Noorul
BruneiFriendly staff and spacious room that comfortably accomodated my family! Staff was not reluctant to find extra umbrella during my stay though umbrellas were fully used. They communicated very well!
Stayed in April 2024
Reviewed: April 18, 2024
May
MalaysiaIf possible , cleaning everyday .
Stayed in April 2024
Reviewed: April 17, 2024
Mario
NorwayAt first impression, some people might feel the bars in front of the building or surrounding area towards East are a bit dodgy. Please do not be afraid at all about this, it won’t affect at all your stay. We circulated with kids, any time day or night there is no noise or any issues coming from there.
Stayed here 1 months as family of four with two kids (4 and 5yr old). The staff is very nice, service-oriented and helpful. The apartment is well equipped and clean. A detailed scheduling of cleaning was given to us on arrival. Lot of practicalities make your stay comfortable, e.g., free tea and skin care products, free rental of board games, pajamas, umbrellas, toaster, etc. There are washing/drying machines on the 1st floor at a reasonable price. The place is well located near many restaurants, transport options, parks, a mall with an indoor playground, convenience stores, etc. A 24/7 supermarket is also very close by walking. Skytree tower, which has an aquarium and another indoor playground, is not far either (one station away or a 25 mins walk).
Stayed in February 2024
Reviewed: April 17, 2024
Mathieu
United Arab EmiratesThe sound proofing was not great (seems to be an issue in Japan)
The staff was friendly and gave us helpful information. The room was spacious and modern.
Stayed in April 2024
Reviewed: April 17, 2024
Stavit
IsraelBed were too hard for me But great pillows
Very good location for us The room was great with everything you need.
Stayed in April 2024
Reviewed: April 17, 2024
Farida_tse
IndonesiaMinus washing machine in room
The room is big.. Location was great..
Stayed in April 2024
Reviewed: April 16, 2024
Glen
Indonesiait’s an apartment, so they actually clean your room every 3 days. But actually it’s not a full clean. They only do vacuum. They said that they only do full clean every 10 days. If we need it, there will be a charge for JPY 5000. In my opinion, 10 days is too long
Stayed in April 2024
Reviewed: April 15, 2024
Kerry
AustraliaLocation
Stayed in April 2024
Reviewed: April 13, 2024
Ching
AustraliaLove the laundry service, good amount of machines available compare to other hotels, lovely friendly staff, clean and big sized rooms, good location
Stayed in April 2024
Reviewed: April 13, 2024
Hari
IndonesiaNothing
Close to train station, many restaurants, many convinience stores. There is laundry room self service with coins. The train station has good connectivity to most of all tokyo destination.
Stayed in April 2024
Reviewed: April 12, 2024
Terence
United StatesRoom is a little too small to move around. But good for four people to sleep.
Great location. Easy access to underground subway, convenient stores. Very helpful staff.
Stayed in April 2024
Reviewed: April 12, 2024
Braden
United StatesI wish there was a shoe cabinet to put shoes in, and slippers. It would be nicer to know that the carpeted floors were not used by shoes. But I understand that's challenging to do in a hotel like this.
The family room was perfect for our family of 5. Kids absolutely loved the bunk bed, parents were happy with the separate room. The kitchenette had everything we needed, and the front desk can loan out all the items you might need (toaster, rice cooker, etc.) Easy to do laundry, staff had great recommendations for local restaurants, and the whole setup was clean and welcoming. A surprisingly convenient location with so much to see and do nearby. Front desk staff was so kind and helpful!
Stayed in March 2024
Reviewed: April 11, 2024
Rosalinda
BrazilI have liked everything
The room was very spacious and confortable
Stayed in April 2024
Reviewed: April 11, 2024
Warren
AustraliaComfortable and clean. Rooms are spacious in Japan context. Easy walk from the rail station. We like this hotel because it is not located in the usual tourist area. . Near to 2 beautiful sakura gardens where you hardly see any tourists.
Stayed in April 2024
Reviewed: April 11, 2024
Michael
CanadaFantastic staff. Our four-year-old had his birthday while at the hotel and they found out and delivered him a present. Made his day. Facilities were excellent.
Stayed in April 2024
Reviewed: April 9, 2024
Neil
United KingdomNo breakfast
Stayed in April 2024
Reviewed: April 6, 2024
Kar
United StatesI wish there was slippers provided
There was no breakfast
Stayed in March 2024
Reviewed: April 4, 2024
Richard
United StatesGood location, nice place for families to stay. Plenty of space.
Stayed in March 2024
Reviewed: April 4, 2024
Christine
AustraliaWhilst transport is easy to get around Tokyo, it does takes one hour from this hotel to reach Shinjuki main station so take note of this if you only staying in Tokyo for a few days. Location of hotel does take at least 30 mins to get to main attractions.
Excellent location slightly outside of Tokyo city therefore less busy than Tokyo itself and less stressful. Easy access to train at Kinschicho Station with a large JR East office, bus (including direct access to DisneySea and Disneyland). Easy access to good shops locally and supermarkets. Beautiful rooms. Laundry and dryer rooms available too.
Stayed in March 2024
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