room is small (standard Japanese hotel size) where you might struggle finding space to open up your luggage. amenities is in the lobby so you have to take yourself (being a 4 star id expect it to be available in room). there’s no view as our room is facing directly to another hotel’s wall.

strategic location as train station is just like 2 mins walk, a lot of restaurants, convenient stores around and famous ginza shopping street is 200m away. breakfast is set options type with salad and drinks bar available and it’s not bad.

Stayed in December 2022

Location is excellent, friendly staff and they hv coin Laundry.

Stayed in December 2022

smallest room was really small- .we changed our last few days to bigger room. but okay if you want value room

good location good price nice staff good small but decent public bath

Stayed in December 2022

Room was a little small, one of the sides of the bed is right up against the wall.

Automated check-in, onsen is a plus, great location, good value for money.

Stayed in December 2022

The hotel was clean and in an excellent location. Beds were comfortable.

Stayed in December 2022

no place to stop car for luggage

location, cleanliness

Stayed in November 2022

Good location, walking distance to tsujiki Market and ginza,

Stayed in November 2022

none

conveniently located at value for money. the spa is an appreciated perk.

Stayed in November 2022

The onsen, somehow still has no tattoo policies (you are allowed to cover your tattoos with stickers, but still not acceptable in a hotel that wants to host world travellers in this day and age). We were asked to show proof of vaccination without, as far as I could tell, previous notice. Could not find this in my booking, the hotel's booking website or the hotel's official website(there is some vague wording there about implementing measures against coronavirus but no specifics). We happened to have them but it was by sheer luck, this should be indicated clearly. I am not sure if this is hotel policy or Tokyo policy.

Perfectly placed, has a decent onsen. Big room, pretty well sound-insulated.

Stayed in November 2022

I like the area

Stayed in November 2022

breakfast was average. coffee, rice were running out and staff were not hurry to replenish them.

great location, value for money, nice and clean, great Spa facility

Stayed in November 2022

hope there will be some weights in the gym but I understand due to space

location, helpful staff, type of room

Stayed in November 2022

location

Stayed in November 2022

the restaurant wasn’t open some of the days at night

well designed small hotel, excellent location, friendly staff.

Stayed in October 2022

the breakfast and the staff at the venue

the excellent location and the hotel staff - very helpful.

Stayed in August 2022

The room was clean and hygienic

Stayed in June 2022

quiet and well cleaned room. had a really an authentic and a good taste breakfast, which was amazing for us. Like the public bath. Kind stuff.

Stayed in May 2022

It is right nearby to a lot of places. proximity to trains and ease of getting around was great! i also like the size of the room and the bathroom.

Stayed in April 2025

Room was bit small and elevator a bit slow

Great location, 5 mins walk to main shopping . Staff was friendly and helpful. Very good price in heart of Ginza

Stayed in April 2025

Wish rooms were a little bigger for luggage.

Location was excellent. So many convenient stories around.

Stayed in April 2025

Not clean the room. Bed linen was not comfortable. Tiny rooms.

Location

Stayed in April 2025

Our two rooms were very small, much smaller than on the photos on the website. Not clean and not possible to reach staff from the room, phone didn’t work in both rooms ?! And really not comfortable bed linen and pillows were hard. All of us asked for softer ones but not available. I find a good bed a strict minimum especially if the room is tiny.

Very good located but that’s basically it.

Stayed in April 2025

Rooms were small, even by Tokyo standards. The view for a queen size bed room was terrible as all the rooms facing the front were for triple twin bed rooms. The mattress was hard and uncomfortable, and the pillows were lumpy. The towels were thin and scratchy. If you have luggage shipped to this property, they will not bring it to your room. You will have to go pick up the luggage yourself from the front desk. They do not stock the room with all the amenities you need, like a body towel/washcloth. Instead there are baskets next to the elevators on the ground floor that have those basic amenities. When we booked, we paid extra to include the breakfast. However, when we went to the breakfast area, the host that sat us at a table took our breakfast vouchers. At the end of our meal, a manager brought us a bill for ¥6000! We had to explain to him multiple times that we pre-paid for breakfast and that the host took our vouchers. The meal was definitely NOT worth ¥6000. After one night, we decided to move to a different hotel even though we had already prepaid for our entire stay and would not be recompensated for the nights we did not stay. It was more worth it to us to leave and stay at a better hotel. The hallways were cluttered with trash from people staying in the 3 twin bed rooms, who would just put all of their empty boxes and shopping bags outside their doors. No one came to pick it up until the next morning when housekeeping started their shift. It was difficult to move your luggage down the hall with all the trash outside people’s rooms. You can tell by the low level of service and how much they try to cheap out on providing good accommodation that this property is not owned or operated by Japanese people.

Good proximity to subway stations and Ginza 6.

Stayed in April 2025

Too tiny rooms. Photos of the room doesn’t show reality. Staff almost none existing hence no service. Even the room phone to call reception didn’t work. Room not clean. Bathroom was.

Only the location lived up to expectations. None of the photos on your website live up to them in reality.

Stayed in April 2025

The hotel greeted us with a smile and were helpful to correct the number of guests per room. The location was very central. We took Uber to many other areas of the city.

Stayed in April 2025