604-8365 Kyoto, Kyoto, Nakagyo-ku Nishikioomiyacho 114 , Japan
#402 of 700 hotels in Kyoto
Guests' ChoiceBased on 1156 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
8.9
Facilities
8.7
Staff
9.2
Value for money
8.6
Free Wifi
8.4
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End of dialog contentReviewed: April 27, 2024
Eileen
United KingdomClean, lovely room, location good
Stayed in March 2024
Reviewed: April 26, 2024
Celeste
United Arab EmiratesThe room is small
The location was very good. Close to train station and bus stops.. Near to 7/11 and any convenient store
Stayed in April 2024
Reviewed: April 23, 2024
Mihaiela
RomaniaThe rooms are exceedingly small. There is no place for luggage, everything is so tiny and dusty it infuses a sensation of being used for maximal money and minimal humanity.
Close to every form of transportation, many good restaurants and shops around
Stayed in April 2024
Reviewed: April 21, 2024
Maria
FranceVery spacious triple room and bathroom! Very clean hotel and high quality bedding. The personnel speak very good English, they are polite, helpful and highly professional. Nice big lounge area on the ground floor, where we could meet our friends for a coffee at the start and the end of our day. Excellent location as well, two minutes away from a metro and a train station, very convient for using the bus (we mostly did use the bus) or taxis as well.
Stayed in April 2024
Reviewed: April 21, 2024
Marin
CroatiaWe used the laundromat at the hotel, there were some issues with drying. It took longer than we expected, even after finishing an additional dry cycle, we ended up trying to fully dry our clothes in the room, because we did not want to occupy the dryer because of others waiting. Which brings up another smaller issue, there should be more hangers, shelves or some kind of additional storage in the room. Apart from that, the bed was a bit uncomfortable. It was hollowed in, which kept pulling both of us in the middle, and with it being also springy, you would feel the other person move.
The room was nice and clean. The staff was friendly and helpful, we had our baggage delivered to the hotel which helped us travel. The location is well connected with bus stops and subway. Even though the hotel is in a busy street, we had no issues with the noise. On few occasions we used the shared kitchen that had microwave (though a bit confusing to use) and hot water we needed for making a quick meal.
Stayed in April 2024
Reviewed: April 20, 2024
Yu
Taiwannot soundproof enough we can hear outside opening the door
Clean and tidy Big room with two beds The bathtub is pretty nice, we took a bath every night
Stayed in April 2024
Reviewed: April 17, 2024
Resh
New ZealandMinor hiccups: The lobby was cold, the coffee was terrible, and there were no tea and milk options. Having a sink to wash your cups and cutlery would also be handy. My room's door kept banging even when it was locked. I had to put my luggage against the door at night so my sleep wasn't disrupted. It seems to happen only on a windy day or night. I didn't complain as we were leaving early and coming back late. Japanese music would be preferred over European jazz.
My room was small yet cosy and clean. I loved that I could soak in the bathtub after a long day. The hotel's location was convenient: the train station, convenience store, bakery, and restaurants were just around the corner. The staff (including the cleaners) was amiable and humble. (I wish I had asked the staff's name to give them credit).
Stayed in April 2024
Reviewed: April 14, 2024
Dror
IsraelThe room was a bit small
The location is great, near all public transportation and a walking distance to the main area.
Stayed in April 2024
Reviewed: April 11, 2024
Inès
FranceWindow was blurred and on the street, so no natural light really and a bit noisy but staying in such a big city, not sure it would be better elsewhere.
Very nice, clean, new and nice amenities (coffee, water in a spacious living room for reasonable price). Rooms are very clean and spacious for Japanese standards!
Stayed in April 2024
Reviewed: April 10, 2024
Deborah
TaiwanCleaning was mandatory every three days. We received a letter to inform us that we had our do it disturb sign on the door so staff was unable to enter for mandatory cleaning. Pillows were uncomfortably hard.
Hotel was close to hankyu omiya station and several convenience stores. Lobby lounge area was spacious (tables and couches) with water and coffee (100yen) provided. Room was clean, fairly spacious compared to other hotels with fridge and complementary green tea provided. Carpeted floors and beautifully adorned wallpaper. Lighting was divided by regions using accessible and convenient buttons located at head of bed.
Stayed in April 2024
Reviewed: April 9, 2024
Sonay
United KingdomLocation
Location was not excellent
Stayed in April 2024
Reviewed: April 9, 2024
Kylie
AustraliaNothing
Good location, happy staff who were always helpful. Dining room was a great place to meet people and to eat food. Bedroom was comfortable.
Stayed in April 2024
Reviewed: April 9, 2024
Chowei
TaiwanWIFI speed is slow. The laundry machines are limited, I have to wait long time when rush hour.
The public area at Ground floor is brilliant.
Stayed in April 2024
Reviewed: April 8, 2024
Christine
AustraliaNeeds more storage and hooks in rooms as very small. Some shelves and hooks would help with the small rooms for clothes, luggage etc
24 hr reception. Close to train stations
Stayed in April 2024
Reviewed: April 8, 2024
Mira
United StatesThe laundry room was a little crowded and there’s was a little bickering who was next to use the dryer. I just dried my clothes in my room. My brother woke up early next morning to dry his clothes.
Stayed in April 2024
Reviewed: April 6, 2024
Muriel
OmanI liked it all
Perfect location for transport options for visiting places of interest. Quiet room, spacious sitting room near the lobby and the staff were very helpful.
Stayed in April 2024
Reviewed: April 6, 2024
Rina
United StatesNo breakfast. Had to upgrade from the windowless single room to a brighter double room , the singe room was too small and claustrophobic.
Good location, close to metro. The staff was very courteous and helpful.
Stayed in April 2024
Reviewed: April 6, 2024
Jonalyn
New ZealandNo hot pool
Very close to the train and bus station :)
Stayed in March 2024
Reviewed: April 5, 2024
Isabella
Canadalocation is good. 1) metro station / arashiyama train line/ Freshco & Life store just between 50-200 m; 2)bus stations around the corners of the interaction can send you to most of the Kyoto viewing points; 3) The hotel doesn't has the breakfast buffet, but has a cozy dinning area instead. You can enjoy your own coffee and food there.
Stayed in April 2024
Reviewed: April 5, 2024
Miranda
New ZealandGood location Friendly, helpful staff
Stayed in April 2024
Reviewed: April 4, 2024
Robabeh
DenmarkThe breakfast could be better
location og cleanliness
Stayed in March 2024
Reviewed: April 4, 2024
David
CanadaGreat location and beautiful room. Very friendly staff also.
Stayed in April 2024
Reviewed: April 4, 2024
Rav24
New ZealandSpace was a bit tight in the room. 2 single beds would have been ideal.
Staff were nice. Very clean. Easy to work. Appreciated with daily towel change. The pyjamas were great. Lived the lobby cafe space.
Stayed in April 2024
Reviewed: April 3, 2024
Natasa
AustraliaToo small
Li atini and please t staff
Stayed in April 2024
Reviewed: April 1, 2024
Happi_dreamz
SingaporeThe bed and pillow was too soft.
Simple cozy hotel with great location to place of attraction!
Stayed in March 2024
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