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  5. Reviews of HOTEL MYSTAYS Haneda

Reviews of HOTEL MYSTAYS Haneda This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

144-0043 Tokyo-to, Otaku,Haneda,5-1-13, Japan

#714 of 1,457 hotels in Tokyo

Guests' Choice

Review Score

Based on 1832 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    8.1

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 29, 2025

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Great Beer and Wine. Great food

    Stayed in April 2025

  • Reviewed: April 26, 2025

    8.0
    good
    • Leisure trip
    • Family with young children
    • Hollywood Twin Room - Non-Smoking
    • Stayed 1 night

    the restaurant to be more inclusive and should have more options.

    airport shuttle and proximity to the airport. Clean and neat facilities.

    Stayed in April 2025

  • Reviewed: April 25, 2025

    8.0
    Hotel stay convenient to airport.
    • Leisure trip
    • Group
    • Superior Double Room with Kitchenette - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    We tried breakfast our first morning, sadly the reception didn't tell us at checkin that we could get a discount for the "token" which gave us breakfast at the restaurant. Breakfast was ordinary. Breakfast for the next 2 mornings was cereal and buns from Local shop. Sadly while the hotel provided cutlery there was no cockery. A bowl and plate would have been helpful.

    The location was good for the local train station. The free shuttle bus to the airport at 4am, which operated every half hour from 4am was very convenient. The hotel is close to many options for food, takeaway and eat-in. Within 100metres of the hotel was a fascinating local temple and tori.

    Stayed in March 2025

  • Reviewed: April 25, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Free shuttle bus to and from the airport. Only 5 minutes away. Good, clean hotel

    Stayed in April 2025

  • Reviewed: April 25, 2025

    9.0
    Great value for money, close to the airport
    • Leisure trip
    • Solo traveler
    • Superior Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nice and comfortable room, it is close to the airport and has a direct shuttle bus service. The restaurant is open for quite long. They have some flight information near the front desk also. Overall good choice if you want to stay 1 night near Haneda airport for a 1 night longer layover.

    Stayed in March 2025

  • Reviewed: April 24, 2025

    8.0
    Good for Getting to the Airport
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights

    Not many food choices around. Most places open after 5pm. Not much to see around the place. We were charged a surcharge for booking a larger room but not for others. Did not make much sense as we thought all accom charges were via Booking.com. However, they were adamant on it and we did not want to spoil our last day there.

    Location was good as close to airport. Shuttle was very handy. Wifi was included. Had trolley for larger bags. Staff able to converse in English. Good place to stay if using it as a stopping point for airport.

    Stayed in April 2025

  • Reviewed: April 24, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Outrageous. We asked for a room for 3 people including an 11 year old kid. We ended up with a room with a double bed!!!! Impossible for 3 people and could not Get another room. Never again!

    Stayed in April 2025

  • Reviewed: April 23, 2025

    8.0
    Convenient, neat and clean
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms small but have everything you need

    Convenient location to Haneda airport, free shuttle, near train station and restaurants

    Stayed in April 2025

  • Reviewed: April 22, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room - Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Close to airport. Tidy room. Decently sized

    Stayed in April 2025

  • Reviewed: April 19, 2025

    8.0
    Perfect for a short overnight stay
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not much space for suitcases

    Close to the airport, good price comfortable beds

    Stayed in April 2025

  • Reviewed: April 14, 2025

    7.0
    All good for 1 night stay.
    • Leisure trip
    • Family with young children
    • Superior Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location, around 10 mins fr Haneda by MPV taxi. Cost only ¥1500.

    Stayed in April 2025

  • Reviewed: April 13, 2025

    9.0
    Good experience recommend if staying one night near the airport
    • Leisure trip
    • Couple
    • Standard Double Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk was very helpful The location and availability of free bus transport to the airport The breakfast was great

    Stayed in March 2025

  • Reviewed: April 12, 2025

    8.0
    Great location near train station and nearby local restaurants.
    • Leisure trip
    • Couple
    • No-Room-Cleaning-Service - Hollywood Twin Room - Non-Smoking
    • Stayed 4 nights

    Difficult to get in and out of tub as it's deep.

    Close to train station, convenient stores and restaurants within walking distance.

    Stayed in March 2025

  • Reviewed: April 10, 2025

    8.0
    Good value if flying in/out of Haneda Airport
    • Leisure trip
    • Solo traveler
    • Superior Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nice large room close to the hotel, very nice staff. I wish the free airport shuttle ran a little more frequently.

    Stayed in April 2025

  • Reviewed: April 6, 2025

    9.0
    Good access to the airport with regular free bus from the hotel. Friendly staff. Breakfast better than expected, good se
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Very good

    Stayed in March 2025

  • Reviewed: April 5, 2025

    8.0
    Smelled strange
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There were some funky smells! Kinda smelled moldy in the halls and a bit funky in the room.

    Stayed in April 2025

  • Reviewed: April 5, 2025

    8.0
    Spacious Room, Friendly Staff and Proximity to Airport!
    • Leisure trip
    • Solo traveler
    • Superior Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The only Downside is limited availability of restaurants in the area.

    Staff Services are courteous and helpful. The room is more spacious than average hotels in central Tokyo, which is ideal for unpacking / packing luggages. Location is very convenient and close to Haneda Airport. Free Shuttle to Airport is a plus especially to catch early flight departure.

    Stayed in April 2025

  • Reviewed: April 4, 2025

    8.0
    Good hotel that provides free shuttle to and from Haneda airport and the room is quite large
    • Leisure trip
    • Couple
    • Superior Queen Room - Non-Smoking
    • Stayed 1 night

    Buffet breakfast . Most of the dishes are tasteless.

    Has good shuttle service and room is larger than the usual Japanese hotel with buffet breakfast but the breakfast could be better. I also like the pyjamas provided.

    Stayed in March 2025

  • Reviewed: April 1, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A very handy hotel for Haneda airport with a free shuttle bus. The room was more spacious than others and the massage chairs in the lounge were a bonus. However the self check in for booking in took away the personal touch.

    Stayed in April 2025

  • Reviewed: April 1, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Twin Room - Non-Smoking
    • Stayed 1 night

    could serve better quaity coffee

    Hotel is 4 minutes away from the nearest train station! Good size of room for Japan standard...this is the biggest room in all the palces we have stayed at and very comfortable bed.... Good variety of breakfast both for Japanese or western style....

    Stayed in March 2025

  • Reviewed: March 31, 2025

    7.0
    Convenient.
    • Leisure trip
    • Family with young children
    • Hollywood Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Shuttle runs only until 11:15 am. But taxi to airport not expensive.

    Close to the airport. Good value. Could use some maintenance. Good breakfast!

    Stayed in March 2025

  • Reviewed: March 30, 2025

    7.0
    Convenient location
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Location was good as it was a short walk to the train station. Heating was good in the room. Staff were nice, housekeeping was good. Unfortunately the beds were rock hard in my personal opinion.

    Stayed in March 2025

  • Reviewed: March 30, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Great location and amazing service. Free shuttle bus to the terminals is a fantastic incentive

    Stayed in March 2025

  • Reviewed: March 28, 2025

    9.0
    Great value for money and perfect for a night stay at the airport
    • Leisure trip
    • Couple
    • Standard Double Room - Smoking
    • Stayed 1 night

    Choice at breakfast limited for the European taste

    Excellent location for the airport. Either use the free hotel shuttle bus which is available (we did not use) or there is a subway only 5 minutes from the hotel that gets you to all airport terminals within 10 minutes

    Stayed in March 2025

Showing 1 - 25

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