Size of the rooms where small so no where to open multiple luggages and pack, little expensive for the value offered

Private outdoor bath, smiling & positive staff, authentic atmosphere, overall amenities, snacks & drinks in the lounge

Stayed in April 2025

The staff here are super nice and helpful! Private bath is fantastic!

Stayed in March 2025

Nothing

The bath was wonderful and staff were very thoughtful, I like every bit of it.

Stayed in March 2025

When you enter the hotel it feels like stepping into paradise. This place is so serene. It’s perfect! The staff was very attentive, nice, friendly & helpful.

Stayed in March 2025

The room we stayed in lacked space for luggage or unpacking/packing easily.

Excellent staff and the food and facilities were fantastic. The beds and bathroom, and the outdoor tub were amazing. Overall, really nice.

Stayed in February 2025

The equipment was too complicated

Atmosphere

Stayed in February 2025

The amenities and room was fantastic. Also loved the japanese breakfast to recharge us for the day!

Stayed in January 2025

Quiet location, easy bus to train station and to Gion, private outdoor bath, all the provided comforts (pajamas, toiletries, free drinks and snacks in the lounge, egg sandwiches for late night snack), amazing breakfast, large comfy bed, smiling and friendly staff

Stayed in December 2024

I like the historical element in that it’s converted from old townhouses. They are lined up in an old alleyway. Yet there are modern facilities. I also like the location.

Stayed in December 2024

Breakfast was lovely.

Stayed in November 2024

We loved everything about the property.

Beautiful hotel, incredible staff. Perfect location for a romantic getaway.

Stayed in November 2024

The hotel is a haven in the middle of Kyoto. The staff was extremely friendly (special mention for a charming Japanese young lady who had studied in Spain, and having learned that one of our sons liked Real Madrid, went our of her way to print tickets, the typical fan song, etc and deliver it to his room the next day), all perfectly fluent in English. The breakfast was delicious (choice between Japanese or Western-style), served in a private room for our family. The rooms come look like traditional ryokan but with modern equipment, including private outside hot baths, shower, etc. Definitely recommend!

Stayed in October 2024

Location was a little inconvenient

The semi open air hot bath was lovely after a long day of walking. Daily Ochazuke breakfast was delicious! Complimentary snacks and drinks at the lounge was a bonus ☺️

Stayed in October 2024

The property was extremely cleaning and looked amazing.

Stayed in October 2024

Nothing!

Simply amazing place

Stayed in September 2024

The whole hotel was just perfect. One night is not enough to spend in this hotel

Stayed in August 2024

Wi-Fi was very slow. I don’t speak Japanese so wanted to watch some shows on laptop at the end of the day but that was damn near impossible with the WiFi. There was a building next door under construction. I had one day during my stay when I had no plans during the day and just wanted to relax in the room/onsen. All I heard all day was a loud jackhammer.

Great property. Really amazing staff and very clean. 11 course Wagyu meal was absolutely fantastic as was the breakfast every day.

Stayed in August 2024

Bit small size of rooms and no public bath.. location wise bit so so with public transportation bit expensive

Hotel facility was amazing, outdoor bathtub was very good. Clean and new hotel, but interior was designed traditional japanese style so liked it so much. They have all goods from hotel, which also in good quality.

Stayed in June 2024

It's an expensive place to stay, but to be honest, I think the price is worth it for what you get.

This place was AMAZING!!!! Totally worth the price. The private bath is super awesome and the traditional breakfast was delicious. We got engaged here and the staff made us a beautiful card to celebrate! It was so fun to get to know Yuka-san and the rest of the staff.

Stayed in June 2024

A unique and traditional experience with a modern twist. The staff were also very friendly and Mayuko, who checked us in, was very very kind and had the best recommendations. We hope to see her again when we next visit!

Stayed in April 2024

It was a bit removed from other parts of the city by foot. It took some initial navigation to get used to transportation to and from the bus station, but figured it out.

The breakfast was great and authentic. Definitely just enough and not too much food.

Stayed in March 2024

The only I would recommend to those contemplating this Ryokan, if you or your travel companion have difficulty with stairs-keep in mind that the sleeping room is located upstairs and is very narrow.

The location was away from major attractions and town, but I liked the quiet location. It was close to public bus transit, and a few blocks walk to nearby train station. The staff was excellent, provided wonderful experiences for us and made us feel welcome from the moment we arrived. The room was beautiful, clean and the bathroom-onsen combo was Ahhmazing. Overall-loved this Ryokan-will definitely recommend!

Stayed in March 2024

The attentative of the staff, amazing atmosphere, amazing food, amazing treats

Stayed in April 2024

nothing. This was fantastic.

This was by far the best stay that we have ever had. The service was exceptional and personal. We were celebrating an anniversary and a birthday and they left us a beautiful note and flower pedals on the bed. The next day they gave us a personal letter and a map of the city with destinations and historical photos. It was all personalized. I think the hotel staff stayed late to make this for us. Then at breakfast we had a blast with the traditional Japanese meal. They showered us with more cards and gifts and made us feel like royalty. This was an amazing experience.

Stayed in March 2024