Low ceilings for taller folks

The private bath tub and the friendly staff

Stayed in February 2025

Breakfast experience with very kind attention from the staff. Gift at the departure :-) thanks again. Location and recommendation from the staff for good local restaurant near by.

Stayed in January 2025

The room design and staff made this a one-of-a-kind stay. A great home base for exploring Kyoto. Thanks in particular to Masaki for his excellent service and sightseeing recommendations!

Stayed in January 2025

wonderful breakfast, helpful and friendly staff

Stayed in December 2024

-

Everything about our stay was amazing. The vibe was very cozy, relaxing and intimate in a traditional Japanese way, which was exactly what we were looking for. The big room with the small garden, confortable bed and huge hot bath, was particularly enjoyable after a day spent exploring Kyoto. The food was truly delicious from beginning to end. The breakfast and dinner were 2 of the best meals in our entire 4 weeks stay in Japan. Highly recommend to try both meat and fish options. They were also very accommodating for one of us who is vegetarian and were able to provide a delicious experience as well. If you are into deserts and sweets, you have to try their amazing ice cream and Japanese sweets which were served at the lounge and during tea time. Very nice late night snack as well. More than anything else, the service was the highlight of our stay. We had a small issue with our room at the beginning of our stay and the staff members went above and beyond not to let it impact our stay. They were all very kind and made our stay at the gosho memorable

Stayed in October 2024

All was great.

Staff was extremely friendly and the facilities were great, including the location. I would warmly recommend.

Stayed in October 2024

Nothing really.

The Kashiwa Mochi room was fantastic, with a little outdoor garden (and a private outdoor bath) in the middle separating the bedroom from the living room. Amenities were more than adequate. Meals were prepared right in front of us and were delicious. Staff were attentive and friendly.

Stayed in September 2024

A little pricey for the room and there were bugs everywhere inside of the room. Very unpleasant for the amount of money spent. There were some insects in the bed.

Love the accommodations and staff.

Stayed in September 2024

The dinner was amazing, but we forgot to ask ahead of time for the breakfast. I'm sad we didn't get to experience the breakfast before we left.

Hotel Nazuna Kyoto Gosho is not just a place to stay, but a luxury cultural experience. This was one stop on our honeymoon and it was a highlight. While the hotel is perfection the staff are the best part. Natsuha made us a traditional Kyoto meal and we had a lovely conversation. We highly recommend having the dinner and in room messages. Natsuha wrote us a sweet card and gave us some gifts to celebrate our honeymoon and we were so touched by this gesture. We couldn't recommend this hotel more.

Stayed in September 2024

The only thing that troubled me during the stay was that the window in our room was too loud for me to have a good sleep during the night. But I have a light sleep, so maybe others wouldn't notice that.

Our stay at Nazuna Kyoto Gosho was such a great experience. This hotel has its meditative and calming atmosphere that is worth every cent of the price. The room is so interesting, authentic yet well designed and has many great small features such as a great scent, nice lighting and a minibar full of nice drinks. The bathroom was exceptional and had this great bath that I enjoyed relaxing in. I felt like in a movie there. And yet this is not the best part!!! The food - oh my! Both the dinner and breakfast is prepared for you individually at the table and the staff spoke such good English (very rare in Japan!) that you can enjoy their company and have a nice talk. The food was out of this world - it was so good and interesting. It really felt like this hotel has thought about every little detail so much that the stay is a whole experience!

Stayed in September 2024

Would not change anything

The breakfast was a traditional Japanese breakfast. Many items that Americans do not typically eat for breakfast, liked grilled fish or vegetables. But it was delicious and the presentation was stunning.

Stayed in September 2024

All was good

Location was central to all we wanted to see. Breakfast was traditional, delicious, and filling. Aircon in room was enough for a muggy August.

Stayed in September 2024

N/A

What an incredible experience! We stayed one night at Nazuna Kyoto Gosho and everything from the service to the comfort and delicious food were beyond our expectations. We booked a private bath session and it was the most relaxing experience. The hotel staff are all very kind and helpful, the bed was super comfortable and room was so serene with a garden view and relaxing bath. The breakfast was one of the most enjoyable meals we've had this whole trip. I would highly recommend staying here, we absolutely loved it!

Stayed in September 2024

No vegetarian option for dinner

The staff were excellent

Stayed in August 2024

Nothing

We had the pleasure of staying at Hotel Nazuna during our visit to Kyoto, and it truly felt like a home away from home. From the moment we arrived, the staff went above and beyond to make us feel welcome. Their warmth and attentiveness made our stay incredibly comfortable. The room was immaculate and thoughtfully arranged, providing all the comforts we needed after long days of exploring the city. The attention to detail in the decor added a touch of elegance, making it a cozy retreat. We were also impressed by the hotel's peaceful ambiance, which offered a perfect escape from the hustle and bustle of the city. The traditional Japanese touches throughout the hotel added to the overall experience, making it feel authentically Kyoto. Thank you to the wonderful team at Hotel Nazuna for making our stay so memorable. We will definitely return on our next visit to Kyoto!

Stayed in August 2024

Nothing just book it :)

Where to start! Highly recommend. The staff immediately make you feel welcome and can help with any questions that come up about the place, your experience, or Japan in general. The rooms are beautiful and well equipped. We did breakfast and a light bath show which were both excellent experiences. Oh, and the floors are heated.

Stayed in August 2024

I wish we stayed longer!

The atmosphere was amazing, just what we were hoping for. Very relaxed and comfortable, nice big bath in the room. Both dinner and breakfast were delicious. They were also a great opportunity to try some new local foods and talk to the staff preparing the meals. Everyone was extremely friendly, from the the woman who checked us in, to Kai who cooked dinner and talked with us for 2 hours, and the woman who made us breakfast and talked with us the next morning (sorry I don’t remember everyone’s name!). Location was close to the subway, but also felt removed from the bustle of the city. One of the highlights of our trip!

Stayed in August 2024

A little farther from city center than ideal

Rooms, decor, staff, food

Stayed in July 2024

The staff was amazing! They were the highlight of our experience (= Also, every single meal we had was delicious and like a work of art.

Stayed in June 2024

Very serene environment and very helpful, conscientious and friendly staff. Food was excellent too.

Stayed in June 2024

It was very expensive- perhaps we would've felt it was better-value if we could've stayed an extra night or two, since we unfortunately felt quite rushed checking out. But of course it is not the hotel's fault they're so popular!

One of the most luxurious hotels we've ever stayed at. The staff was so warm, gracious, and accommodating, and made us feel really at home. I loved the welcome drinks, the complimentary bar and late night snacks, and the layout of our room. It was an absolutely beautiful place- I just wish we could've spent more than one night (which was all that was available during the week of our stay). We also forgot some times at check-out and the staff had it all wrapped up and waiting for us to retrieve the next day! Truly splendid service

Stayed in May 2024

Upon entering Nazuna Ryokan, tranquility washed over me. The secluded outdoor bath provided a serene retreat beneath Kyoto's heavens. The hospitality of the staff enhanced the allure of this snug sanctuary. Merging classic elegance with modern ease, my experience was enchantingly memorable.

Stayed in May 2024

N/A

The ambiance and the staff

Stayed in March 2024

The private bath facility is lovely and atmospheric, but the water was extremely hot. We’ve requested to cool it down, which takes time, so we missed out on the experience a bit.

Bags of character and charm. It definitely met our expectations of the old Japanese Inn (Ryokan). The special Sukiyaki Dinner was unforgettable as was the traditional Japanese breakfast.

Stayed in March 2024