The staff is very mi d, they take care about my laundry while I was visiting around. They Sto arrivando! Very friendly and willing to help with anything you may need. The room was amazing, mine was the tatami one and really I fall in love right after I entered

Stayed in April 2025

Wonderful hotel! Staff was so nice and so attentive the any of the guests needs. Great location as well, super walkable area with lots of good restaurants and shopping.

Stayed in March 2025

The staff were very friendly. They helped with recommendations and also assisted with how to use the laundry service. The hotel itself is great and centrally located for all the hot spots.

Stayed in April 2025

Helpful staff, free laundry, relaxing atmosphere

Stayed in March 2025

This hotel was fantastic! The rooms were spacious and clean. The staff were lovely and always so helpful. It's close to Nishiki market, but very quiet. Also they give you free croissants!

Stayed in March 2025

Nothing - liked everything

Excellent front desk. All staff were amazingly helpful and efficient. They allowed luggage storage when you’re a bit early for check in and will also store luggage after you check out. The young gentlemen was available helping me with the laundry even at midnight. They reminded us to take a hotel umbrella when it is forecasted to snow later in the day. Lots of attention to detail. Room was very clean and comfortable, with amenities- like a microwave, fridge and even a Nespresso machine. Proving croissants in the morning is a nice touch.

Stayed in February 2025

Excellent location in Kyoto, room was spacious & great comfortable bed. Hotel staff were very friendly and helpful, and the fresh croissants in the morning were a great touch! If we come back to Kyoto we’ll definitely stay here again.

Stayed in February 2025

Everything was perfect! :)

Stayed in March 2025

The fridge was too cold. I tried to reduce the cold but it didn’t work. My food got frozen.

My room was so cute with the tatami. Microwave was a super plus. And the croissants in the morning a great idea. For ne it was super convenient because very close to my Ikenobo ikebana school. Least but not last the personnel were all very caring and efficient. I will definitely come back here on my next trip to Kyoto.

Stayed in March 2025

Not much not to like. A bit more cabinet/shelving to unload luggage perhaps.

Espresso, tea, refrigerator in room, croissants every morning delivered to floor. AC, air purifier, excellent bath/shower, WiFi and housekeeping. Stellar front desk staff with good language skills, knowledge of the area, helpful, cheerful. Well designed, efficient, tasteful interior. And washer/dryer!

Stayed in March 2025

Liked the comfortable bed and linens as well as the nice pillows. The bathroom had great water pressure and good soaps and such. It was modern and private and very quiet.

Stayed in March 2025

Fantastic location, very clean and the staff couldn’t do enough for us to make our stay comfortable.

Stayed in March 2025

No complaints

Great location. Plenty of stores and restaurants that are walkable. The Nishiki Market is also right here.

Stayed in February 2025

Really clean and modern place in an excellent location, a stone's throw from the food stalls in Nishiki Market.

Stayed in February 2025

None. Everything is perfect

Extremely cute hotel with great decoration taste and friendly staff

Stayed in February 2025

Super clean, super modern equipment, and a free croissant service for every room each morning.

Stayed in March 2025

Great location, staff were very friendly and super helpful. The bed was so Comfortable. The croissants each day were a nice touch.

Stayed in March 2025

Everything

Stayed in March 2025

Extremely friendly staff and beautiful rooms. You are located so close to many restaurants and the Nishiki market.

Stayed in February 2025

Fantastic hotel in a great location. Walking distance to many attractions and to mass transit options; subways and bus stops. Staff was incredibly friendly and helpful.

Stayed in February 2025

Wonderful staff, amazing location, well laid out and super clean room. The bed was comfortable and it was so quiet. Loved all the small touches like the delicious croissants in the morning.

Stayed in February 2025

There was a building right behind a window, so my room was kinda dark and didn't get any natural light or a view. That was with great lighting in the room.

Staff was very friendly and ameneties were amazing, full size shampoo and conditioner, even some q-tips and a razor etc. Location next to Nishiki market, and a short walk from subway. Tatami bed was comfortable and the room was spacious. Had a good sleep here! Breakfast croissants were also delicious. Would stay here again!

Stayed in February 2025

The location of the hotel is quite good, walking distance to the city center and the kamokawa(鸭川） river. In the neighbourhood, lots of fancy restaurants and cafes. The service is really great! Employees there are quite helpful! I had a great time staying in this hotel ：）

Stayed in February 2025

Everything was perfect! The room is spacious compared to other hotels in Japan we stayed at, very clean, and the laundry room is available with detergent provided. The staff are always helpful in answering our questions in English (superb hospitality). Although a bit of a walk from the nearest station, the location is in the centre of the city so it was very easy to walk everywhere, the complimentary croissant was a nice touch too. Definitely will stay here again if we visit Kyoto again.

Stayed in February 2025