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  5. Reviews of 9h nine hours Hamamatsucho sleep lab

Reviews of 9h nine hours Hamamatsucho sleep lab This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

105-0013 Tokyo-to, Minato-ku Hamamatsucho 1-25-20, Japan

#838 of 1,459 hotels in Tokyo

Guests' Choice

Review Score

Based on 1422 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    9.0

  • Facilities

    8.1

  • Staff

    8.5

  • Value for money

    8.1

  • Free Wifi

    8.4

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Showing 1 - 25

  • Reviewed: April 29, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Capsule Room for Male - Sleep Report Included
    • Stayed 1 night
    • Submitted from a mobile device

    Only one elevator and no staircase access unless in an emergency. Tends to get crowded.

    All you can expect from a capsule hotel. Clean, safe, spacey capsule.

    Stayed in April 2025

  • Reviewed: April 27, 2025

    8.0
    Amazing location and staff
    • Leisure trip
    • Solo traveler
    • Capsule Room for Female - Sleep Report Included
    • Stayed 1 night
    • Submitted from a mobile device

    People left their luggage outside their lockers and it was in the way. No sinks on the sleeping floors, so you have to go down to brush your teeth. I did not receive my sleep analysis yet.

    Great location, great staff, lockers bigger than expected, other guests respectful of rules for the most part

    Stayed in April 2025

  • Reviewed: April 26, 2025

    8.0
    Cool but only for the experience - no longer stay recommended
    • Leisure trip
    • Solo traveler
    • Special Offer - Capsule Room for Female - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy because some people don’t respect quiet hours - constant coming and going so for someone whose capsule was right next to the door this was super disturbing

    Good location, clean capsule and quite comfortable and spacious as well. Cool experience for one night

    Stayed in April 2025

  • Reviewed: April 21, 2025

    9.0
    Come for the experience, but not for large groups or long stays!
    • Leisure trip
    • Solo traveler
    • Capsule Room for Male - Non-Smoking
    • Stayed 1 night

    Lockers and washrooms can be very packed if there are a lot of guests. Makes it a bit hard to pack/unpack stuff if you want to prep for the next day's activities. I would suggest for packing and unpacking to do it on the top level. There are also a lot of rules for the hotel, I don't remember all of them, but I believe you can't stay in the pods during cleaning hours if you booked for more than one day. It isn't the biggest issue, but just something to note. They also can't keep your luggage after checking out if I'm not wrong. Honestly, it's not a bad place to experience, but I would only come here for like one night and if I'm travelling light.

    It's an interesting experience. I have stayed in a few capsule hotels before, but none like this. The pods are something new which I've never really experienced and it's nice for a change. They provide everything you would need for a night's stay. But it's all located in the locker/washrooms or on the public areas. Definitely visit the top level for a nice view of Tokyo Tower and the surroundings.

    Stayed in March 2025

  • Reviewed: April 21, 2025

    7.0
    Interesting experience. No rush to do it again
    • Leisure trip
    • Travelers with friends
    • 2 Capsule Rooms for Male - Sleep Report Included
    • Stayed 1 night
    • Submitted from a mobile device

    Noise from other guests.

    Relatively inexpensive compared to other locations. Very clean. Utilitarian.

    Stayed in April 2025

  • Reviewed: April 17, 2025

    9.0
    A good place to stay if you pack light
    • Leisure trip
    • Family with young children
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A little outdated have having showers, lockers and beds on separate floors was a little frustrating, although, that does help with noise at night. Larger lockers would be appreciated.

    Cool looking capsule, great view of Tokyo Tower. Lots of showers and good separation between men's and women's floors. Lockers are tall offering quite a bit of space but not very wide so be aware of that.

    Stayed in April 2025

  • Reviewed: April 13, 2025

    7.0
    Ok for 1 night
    • Leisure trip
    • Family with young children
    • Special Offer - Capsule Room for Female - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Decent capsule hotel in a great Tokyo location—close to train station and easy to get around. The highlight is definitely the stunning view of Tokyo Tower, especially at night. The interior feels a bit dated and could use some refreshing. The receptionist wasn’t very welcoming, which took away from the experience slightly. Overall, a solid budget option if you care more about location and views than service or style.

    Stayed in April 2025

  • Reviewed: April 13, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • 2 Capsule Rooms for Female - Sleep Report Included
    • Stayed 1 night
    • Submitted from a mobile device

    The location is very convenient (close to train station, restaurants, Cafe, Tokyo Tower) and slept well in the pod. Grateful for the bag you get with PJs, towels and toothbrush. The only thing we were not prepared was that we had to frequently use the elevator to change floors to the pod, showers and locker rooms.

    Stayed in April 2025

  • Reviewed: April 12, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    What exactly what you'd expect from a pod hotel

    Stayed in April 2025

  • Reviewed: April 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Special Offer - 2 Capsule Rooms for Male - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Some of the showers need some deep-cleaning.

    Staff was very friendly and explained to us everything what was needed. The pods are specious, clean, and quiet at night. View from the rooftop is amazing.

    Stayed in April 2025

  • Reviewed: April 8, 2025

    9.0
    Capsule like you want it
    • Leisure trip
    • Family with young children
    • Special Offer - 2 Capsule Rooms for Male - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Worth every penny and not just for a one night capsule experience

    Stayed in April 2025

  • Reviewed: April 7, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • 2 Capsule Rooms for Male - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Ok but a little warm

    Stayed in March 2025

  • Reviewed: April 6, 2025

    7.0
    Experience if nothing else
    • Leisure trip
    • Solo traveler
    • Special Offer - Capsule Room for Female - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    7 showers for all the female guests.. and only 1 toilet in the shower room. Lots of people had their suitcases in the locker room and were blocking people's lockers. Could have done with a bench in the locker room so you could sit down to take your shoes off. Wasn't a fan of the pyjamas provided. The lounge on the top floor could have done with a drinks vending machine. It wasn't very welcoming space

    I messaged the hotel ahead of time and they put me in a lower capsule. You got a bag with towels, pyjamas and slippers in your locker. The lockers were really only big enough for small luggage. Capsules had light and usb port. They were surprisingly roomy. Male and female facilities separated and served by different lifts. Great view of Tokyo Tower. Only shampoo/shower gel and toothbrush/paste complimentary. Great location.

    Stayed in April 2025

  • Reviewed: April 6, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was useful for a night stay given the location. Also very quiet and air conditioned. Loved the showers too.

    Stayed in April 2025

  • Reviewed: April 5, 2025

    9.0
    I will come back.
    • Leisure trip
    • Solo traveler
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Very clean. The view of the Tokyo towel is the bonus!Love it!

    Stayed in April 2025

  • Reviewed: April 5, 2025

    9.0
    It was clean, comfortable and secure with both men and women in different areas.
    • Leisure trip
    • Solo traveler
    • Capsule Room for Female - Sleep Report Included
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location with great access to Haneda airport through the monorail. It was great value for money, as long as you like a firm bed it was very comfortable.

    Stayed in March 2025

  • Reviewed: April 5, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Convenient to stay in short time . Staff is very nice, nearby JR station .

    Stayed in April 2025

  • Reviewed: April 4, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Amazing view from the lounge and rooftop

    Stayed in April 2025

  • Reviewed: April 4, 2025

    9.0
    Very convenient place to stay!!!
    • Leisure trip
    • Solo traveler
    • Capsule Room for Female - Sleep Report Included
    • Stayed 1 night
    • Submitted from a mobile device

    My room was on the 9th floor. That the bathroom (1st floor) and lockers (3rd floor) weren’t on the same floor as the room, it wasn’t that convenient, but overal very recommendable experience!!!

    Very convenient location, clean and good experience

    Stayed in April 2025

  • Reviewed: April 3, 2025

    8.0
    Well located, clean and inexpensive
    • Leisure trip
    • Solo traveler
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This was my 3rd or 4th stay here, it’s feeling a little older and tired after a couple years, but still clean and comfortable. The staff are friendly and there are konbini a short walk away. The close proximity to the Monorail which makes for quick exit and entry for flights.

    Stayed in March 2025

  • Reviewed: April 1, 2025

    9.0
    Clean, safe and a fun experience. Good for solo travellers ona budget
    • Leisure trip
    • Family with young children
    • Capsule Room for Male - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pillows were terrible and the mattress was really thin but it was worth it for the experience. A little disappointed that the staff refused to call us a taxi and we had to walk with all our luggage and kids in pouring rain to find one two blocks away.

    Fun experience, very safe and clean. Extremely quiet.

    Stayed in April 2025

  • Reviewed: March 31, 2025

    8.0
    Very Good
    • Solo traveler
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The elevator for men took too long. Two of those or stairs would've been perfect. The shower/locker room was a little bit too full and stressful

    In the rooftop you got a beautiful view on the tokyo tower and other buildings in general. The staff were always nice to me and tried to help me as fast as possible. It was always clean. You can meet new friends there. It's not really social in the 10th floor but you're able to do your work there without any problems.

    Stayed in March 2025

  • Reviewed: March 28, 2025

    9.0
    A peculiar night in Tokyo
    • Leisure trip
    • Travelers with friends
    • Special Offer - 2 Capsule Rooms for Female - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The common spaces, such as the ones in front of the lockers, are very small and it is not so easy and comfortable to pack luggages.

    Sleeping in the capsule is really an experience!

    Stayed in March 2025

  • Reviewed: March 25, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Capsule Room for Male - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pillows hard

    Good value, good facilities, even had breakfast

    Stayed in February 2025

Showing 1 - 25

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