Locker area is a bit tight. There’s no place for guests to open suitcase without interrupting others.

I like the capsule bunk bed with curtain so it feels like an individual (uninterrupted) space I have in a big shared space. I also enjoy the convenient location and the cute rooftop to see Tokyo Tower directly. It’s very thoughtful for 9 hours to provide pajamas and slippers in addition to towels and toothbrush.

Stayed in June 2024

I didn't like the set up of the bed and lockers. The lockers were located on the 3rd floor. Some of the capsules were on the 3rd floor and other floors so if you need anything and you're staying on another floor you have to go back and forth. Large suitcases don't fit in the lockers so they have to be left at the reception. The one lady at the reception doesn't seem very approachable. She snorted when I said that I have to check the instructions before going upstairs because I might have a question. Maybe, she did that because she'll have to answer my questions or she thought I'm fussy, but I find it rude to snort like that when a costumer says they might have a question.

The hotel is close to the station so it's easy to go anywhere. The capsules were clean and they give you fresh towels and pajamas every day. I wasn't sure tho if even the sheets were changed when I came back at night. The bed and the pillow were comfortable.

Stayed in June 2024

Waiting for the lifts is really annoying.

Stayed in June 2024

The lounge area was smaller than I thought it would be and there were no lounge chairs which I think would improve the ambiance if provided. Had to pay for the water / snacks at the reception area - a vending machine would have been handy on other floors.

The capsules were very clean and tidy and quite comfortable. I enjoyed the view from the 10th floor lounge area of Tokyo Tower and how close this was to Hamamatsucho JR station and subway line stations.

Stayed in May 2024

I felt like in a distopic world. Price is high for what they offer

Amazing view of Tokyo tower from the rooftop

Stayed in June 2024

Absence of a place for stuff inside the capsule

Comfortable, and clean. The staff was very friendly.

Stayed in June 2024

Tooooo cold at night and in the morning; The pillow is hard;

Futuristic view; The concept; Rooftop

Stayed in May 2024

No breakfast, no laundry service.

Location

Stayed in March 2024

A bit noisy in the night

Very friendly staff, good facilities, big lockers to fit a suitcase

Stayed in May 2024

You have to leave during the day.

Convenient

Stayed in May 2024

Being filmed sleeping for a ‘sleep report’.

Stayed in May 2024

The pillow was a little hard and lumpy but honestly still slept perfectly fine!

Great location, close to HAMAMAtsucho and Damon station with good connections. VERY clean shared wash facilities with soap and shampoo available, clean towels, slippers and pyjamas provided each night. The bed was more spacious than I was expecting. Very good value for money!

Stayed in May 2024

Check out daily so have to remove everything from the pod

Very clean, towels and clothes changed daily, staff although speak limited English are great at accommodating needs. Close to the public transport that links you to all the needed places.

Stayed in May 2024

For a one night stay is ok, but you constantly need to use the elevator if you want to reach your luggage, the showers, the common eating area. The price is also pretty high.

Modern and minimalist design.

Stayed in May 2024

The toilets had a bit of a smell, but overall nothing to complain about.

Great location near the monorail to the haneda airport. Nice experience of capsule hotel.

Stayed in May 2024

There was not enough space in the lockers to repack your bags - if there was more room here I would have given an higher rating. Also the lifts took a long time

The pod was actually very comfortable and much bigger than I expected. The facilities were clean and it was helpful having the bad with PJs / slippers etc.

Stayed in May 2024

Didn’t like the changing area/lockers. Cramped. And the pillow.

Shower, clean, spacious sleep pod, little amenities bag, unique experience. Sleep report!

Stayed in May 2024

The locker is really too small! Others just left their luggage at the public space as the locker really don’t fit the luggages. I prefer their Nagoya branch which has big enough locker provided. I also prefer the locker and shower at the same floor, it would be much more convenient.

The view at 10th floor is really nice! I had been staying their other branch and I really appreciate the design of separating capsule and locker area.

Stayed in May 2024

The breakfast service was offsite at Tully's Coffee which didn't open until after I had to catch my train out of town. The lockers were barely secured with a latch and particle board that could be opened with barely any force. No counter space in the locker and shower area for dressing and re-packing luggage. Other guests talking on their phones in the sleeping area was a real drag.

9H was very close to Hamamatsucho Station. I was pretty comfortable for my first time sleeping in a capsule. Showers were hot with plenty of soap, shampoo, and conditioner.

Stayed in May 2024

I wish there was a kitchen area. other than that. Great overall.

Great location near subways, stores and restaurants. The staff was exceptional, very helpful, and accommodating. My stay was very comfortable and will be using again if back in the city.

Stayed in May 2024

The lockers could have been a bit spacier.

Stayed in May 2024

There's no way to lock your "room", so I understand people who don't feel comfortable with that. Some of the staff's ability to communicate in English was pratically nonexistent. Some of the other guests would make a bit of noise during day time, not respecting the possibility someone could be sleeping during that time.

The capsule was quite spacious so I actually felt quite comfortable inside it. The showers were very clean and the water was hot. The staff provided new towels every day which was quite nice for my prolonged stay. In many regards, the stay was good value for what I paid, and it exceeded my expectations.

Stayed in May 2024

The biggest issue for me was the amount of locked storage. There’s room under the lockers for large luggage but they aren’t really secured.

Modern building in a good location. The top floor lounge and rooftop terrace were amazing. The sleeping pods were surprisingly

Stayed in May 2024

There are three of us, and capsule hotels are not really designed to deliver value for money for groups of people.

It was so interesting to experience a capsule hotel. This one is clean, efficient, quiet and convenient.

Stayed in April 2024

Easy check in and check out. Staff really friendly

Stayed in May 2024