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  5. Reviews of 9h nine hours Hamamatsucho sleep lab

Reviews of 9h nine hours Hamamatsucho sleep lab This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

105-0013 Tokyo-to, Minato-ku Hamamatsucho 1-25-20, Japan

#839 of 1,462 hotels in Tokyo

Guests' Choice

Review Score

Based on 1427 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    9.0

  • Facilities

    8.1

  • Staff

    8.5

  • Value for money

    8.1

  • Free Wifi

    8.4

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Showing 301 - 325

  • Reviewed: September 14, 2023

    9.0
    Our stay was excellent
    • Leisure trip
    • Travelers with friends
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Tidy and efficient, lots of space and easy to get around.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    7.0
    Good option for short stays, very central and close to subway station
    • Leisure trip
    • Solo traveler
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 3 nights

    If you stay three nights, you are expected to check out every day at 10 am and check in again after 2 pm. This leads to a lot of queueing and avoidable waste (loungewear, disposable slippers) - so rather nonsensical.

    Breakfast is available at one of two coffeeshops closeby, so of professional quality.

    Stayed in August 2023

  • Reviewed: September 11, 2023

    7.0
    Nicer facilities than a hostel
    • Leisure trip
    • Couple
    • Special Offer - Capsule Room for Female - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Because lockets and showers on different floor spent a lot of time waiting for the lift

    Close to train station

    Stayed in September 2023

  • Reviewed: September 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Location is grt. Close to station and in not too busy yet not too remote area. Staff was super friendly very willing to assist us. Made us feel welcome and apreciated.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    8.0
    I will stay again!
    • Leisure trip
    • Solo traveler
    • Special Offer - Capsule Room for Female - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I think it’s hard to keep the women’s area free of hair sadly, but it seems to get everywhere. Pillows are the hard kind (the Akasaka ones are the same style but much softer) and the toilets could do with hand towels.

    The lounge was brilliant and it really helped having somewhere I could stay in and study in the hot weather. The showers are bigger than the Akasaka branch and the lockers are a more sensible size/shape.

    Stayed in August 2023

  • Reviewed: August 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Special Offer - 2 Capsule Rooms for Female - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    drinking water was not available.

    the vibe was good. rooftop has nice views, capsule is clean. gender segregation made travellers feel safe.

    Stayed in August 2023

  • Reviewed: August 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Capsule Room for Female - Sleep Report Included
    • Stayed 2 nights
    • Submitted from a mobile device

    The lounge is a little hot.

    The amenities are useful. The shower rooms are very clean.

    Stayed in August 2023

  • Reviewed: August 28, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Special Offer - Capsule Room for Female - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not enough room for luggage. No vending machine or microwave.

    Comfortable pods, clean.

    Stayed in August 2023

  • Reviewed: August 25, 2023

    8.0
    Nice experience overall. Not sure if I would do it again.
    • Leisure trip
    • Group
    • Capsule Room for Male - Sleep Report Included
    • Stayed 2 nights

    The ''lounge'' is very small, and people use it for work or study. Don't book this place if you want to make friends as the loung is usually dead silent.

    The hotel is very clean. the check in process is quick. Location is very good, 5 min away form the train station.

    Stayed in August 2023

  • Reviewed: August 25, 2023

    7.0
    Great to experience
    • Leisure trip
    • Couple
    • Special Offer - Capsule Room for Female - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Noise and movement from other capsules. If someone got out of their capsule, all the capsules shook. And not everyone followed the no noise or talking in the capsules rule. I was unable to get comfortable with the pillow too, it was very firm.

    The experience of the capsule. Always wanted to try it. Was very clean. Lockers in woman area fit my suitcase and bags. Mens lockers fit a backpack and some clothes. The suitcase had a place underneath the locker to store it. Capsule was a good size, bigger than I expected.

    Stayed in July 2023

  • Reviewed: August 20, 2023

    8.0
    Fair stay for short stop
    • Leisure trip
    • Family with young children
    • Special Offer - 2 Capsule Rooms for Female - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The logistics is bit tricky

    Bright clean

    Stayed in August 2023

  • Reviewed: August 20, 2023

    8.0
    Nine Hours Hotel: Comfort Meets Communication Challenges
    • Leisure trip
    • Solo traveler
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    One significant challenge was communication with the staff. While they were friendly and willing to assist, the language barrier was quite prominent. Many non-Japanese guests, including myself, often struggled to communicate effectively with the staff. This could be a bit frustrating at times, especially when seeking assistance or information. Another issue was the crowded showers, particularly during peak hours in the mornings and afternoons. The limited space led to congestion, which was less than ideal for those looking for a quick and hassle-free shower experience. Additionally, the locker rooms lacked certain conveniences, such as seating, which would have made changing shoes or getting ready more comfortable. As a result, the locker room experience was not as pleasant as it could have been.

    The capsule-like beds were surprisingly comfortable and provided a unique and cozy sleeping experience. They were thoughtfully designed, offering privacy and a peaceful rest.

    Stayed in August 2023

  • Reviewed: August 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Special Offer - Capsule Room for Female - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Lockers and bathrooms on separate floors.

    Beautiful view of tokyo tower, capsules were spacious and clean.

    Stayed in August 2023

  • Reviewed: August 18, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Special Offer - 2 Capsule Rooms for Male - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff not very friendly. Restrooms and bathrooms not very clean. The breakfast we paid por additionally was terrible.

    The experience of sleeping in a capsule hotel was fun. The capsules are very clean. Good location.

    Stayed in August 2023

  • Reviewed: August 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Special Offer - Capsule Room for Female - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathrooms are on a separate floor from the sleeping areas. The lockers are on a yet another floor. So you keep going from one floor to another to another. Your capsule doesn't have a power socket, only a USB charging, which is very inconvenient for charging stuff.

    I was looking to experience what a capsule hotel feels like. The facilities are clean, the bed comfortable and the location was convenient. It suffices for one night but not for an extended stay.

    Stayed in May 2023

  • Reviewed: August 15, 2023

    9.0
    Good!
    • Leisure trip
    • Solo traveler
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They can provide a tap for drinking water on the capsule floors. Was made to buy a bottle which I think is unnecessary given that Tokyo already has great drinking water on taps. The pod has USB charging facilities but not for the two pin plugs and type-c cable. The lady working that night was kind enough to let me borrow her’s for the night. There are restrictions about eating and drinking in the lounge after 10 pm. This could be extended to at least 12 am as most people staying here are travelers with varied schedules.

    Location- it’s perfect if you are flying out from Haneda. The monorail station is just a short walk away from here. Facility- Everything is well appointed if you follow the rules. The shower, wash basins and storage are on the second floor (for men) and capsules on other floors. You have to do a lot of up and down the lift (using key card) while staying here. The place is clean and bright. The roof top working areas are very nice with great view of the Tokyo tower.

    Stayed in August 2023

  • Reviewed: August 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 2 nights

    No soundproof between capsules. Personnel looks tired.

    Perfect staying for 1-2 nights in the center of city. Like interior design. Plenty of shower stalls.

    Stayed in July 2023

  • Reviewed: August 14, 2023

    7.0
    Nicely located capsule hotel
    • Leisure trip
    • Solo traveler
    • Capsule Room for Male - Sleep Report Included
    • Stayed 2 nights
    • Submitted from a mobile device

    The locker was too small.

    It's inexpensive and well located just a few stops from Tokyo station.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 1 night

    You can't visit Japan without sleeping in a capsule hotel, so I had to try: It was overall a nice experience. The bed is comfortable and the room was quite quiet. I slept very well (the highball bar in the area did help a bit:-) ). Your capsule can be closed with a curtain for added privacy and silence. Bags (mine was a Northface size L) can be locked inside a locker. Bathroom and showers are kept very clean and you're provided with a lot of amenities (pyjama, toothbrush, slippers, ...)

    Stayed in June 2023

  • Reviewed: August 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Special Offer - 2 Capsule Rooms for Female - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    near subway stations

    Stayed in August 2023

  • Reviewed: August 11, 2023

    7.0
    Acceptable
    • Leisure trip
    • Solo traveler
    • Capsule Room for Female - Sleep Report Included
    • Stayed 2 nights
    • Submitted from a mobile device

    Noisy at night

    Price and location

    Stayed in August 2023

  • Reviewed: August 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Capsule Room for Female - Sleep Report Included
    • Stayed 2 nights
    • Submitted from a mobile device

    Having to check out everyday. From 1000-1400 access to the buildings and therefore belongings was limited.

    The capsules were roomy. I'm 185 cm for context.

    Stayed in August 2023

  • Reviewed: August 4, 2023

    8.0
    Pleasant quiet time after 9 days of hectic travel before the flight home.
    • Leisure trip
    • Solo traveler
    • Special Offer - Capsule Room for Female - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Stuffy inside 929 pod had to sleep with the blinds opened

    Clean and orderly

    Stayed in July 2023

  • Reviewed: July 30, 2023

    7.0
    A unique and affordable experience that should be tried at least once.
    • Leisure trip
    • Family with young children
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Despite the strict rules about making noise, other guests still struggled to keep quiet when you’re trying to sleep.

    Sleeping in a capsule was a unique experience and like being a kid again.

    Stayed in July 2023

  • Reviewed: July 29, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Special Offer - 2 Capsule Rooms for Male - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No drinking water fountain on floors with pods

    Stayed in July 2023

Showing 301 - 325

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