Unlike other Nine Hours locations, the showers and lockers were on 2F, instead of the floor you stayed on, so sometimes it took a long time to get there in the lift because of so many people.

Perfect location, 2 minutes walk from Hamamatsucho station and with plenty of shops and restaurants around. Friendly staff, comfortable pods and very clean bathroom & shower areas, plus a lot of luggage space.

Stayed in May 2023

you can only move to a different flow with an elevator. you have to wait sometimes 5mins just to go to a shower.

clean.

Stayed in May 2023

Means of communication.

Bed space is great, very clean hotel, shower is amazing, staff are very approachable.

Stayed in May 2023

The amount of locker space was limited and separate from capsule

Loungewear, toiletries, towels, all provided Nice view on top

Stayed in May 2023

there wasn’t any facilities like hot water to make food etc the duvet was a bit short but overall the bed was comfortable

good location and value for money for one night. the view from the 10th floor was amazing . concept is easy to follow and ammenities provided

Stayed in May 2023

Having to check out by 10am everyday.

Daily change in toiletries was awesome. Location was pretty good, walking distance to Ginza.

Stayed in May 2023

The Elevator, too slowly

The Position of The Hotel, Silence in the room

Stayed in May 2023

not very social- but that’s just capsule hotel life

very clean, comfortable, great location. walking distance to train station that is very well connected. handy to get metro to Haneda airport

Stayed in April 2023

Lockers could be bigger.

Capsules are really big anc comfy.

Stayed in April 2023

- poor air conditioning (too hot) in the capsule - one of us got partly stained pillow - one of the lockers was broken and overall didn't feel very securely locked - only one elevator for men, not enough

- fun to try capsule hotel experience - plentiful amenities - lounge

Stayed in April 2023

The location near the Hamamatsucho station and the Tokyo Tower. And the hotel was very clean

Stayed in April 2023

The staff who worked that night was not friendly at all :")

Location, and 9hours has always been my most favorite place to stay in Japan 💕

Stayed in March 2023

The lockers all being on the same floor made things a little crowded at times. It was difficult to access your bags, and there didn’t seem to be a designated packing area. The shoes could be a mess at times.

The location was excellent! so convenient- close to the station and many convenience stores. It was a nice 15 minute walk to Tokyo tower, and there are lots of nice gardens in the area. The view of Tokyo tower from the roof is excellent. The capsules were spacious enough and comfortable.

Stayed in April 2023

had to check out everyday and check back in

Clean and spacious

Stayed in April 2023

- Luggage is on separate floors far away from capsule; it is difficult moving back and forth

Stayed in April 2023

Neighbours who did not abide by the rules and made some noise. Having to go downstairs for a shower. Size of locker area, too crowded

The convenience of a capsule hotel. We received a bag with everything we need. Capsule was large and comfortable.

Stayed in April 2023

capsule doors, you can hear people coming and going al night. they didn’t have space to eat

very clean and Confortable

Stayed in March 2023

Having a faculty like this should have at least kitchenette with fridge and microwave but there were none. Also there were only 2 toilets for quite a few men so they need to increase. Having to get up the bed then taking the elevator ro 2 floors below just to pee was a task

Clean capsules Clean lounge room Nice views from the lounge

Stayed in April 2023

A cool experience for just a one night stay. Definitely don't see myself staying here for longer than one night, especially because it's not exactly cheap. The lockers didn't fit my luggage so I had to leave it at the front desk, which made me a little uncomfortable and was a little inconvenient but it is a capsule hotel so I can't complain. The one thing I didn't like was having to wait for people to unpack/reorganize their luggages in the locker areas (which it explicitly states not to) before I could access my own lockers. Happened on multiple occasions.

Super cool and well organized capsule hotel experience! Everything was well explained and it was nice and clean. The facilities are modern and updated.

Stayed in April 2023

everything was ok, as for a capsule hotel

Clean, convenient, close to the station and many nice places

Stayed in April 2023

don’t have a charger for phone next to bed

good location and the good view

Stayed in March 2023

It was an easy check-in and simple if you only spend the night there.

Stayed in April 2023

no laundry, no kitchenette

near daimon station

Stayed in April 2023

The lockers were really small, the luggage did not fit in and you could not leave it in the lockers room nor in your room so you had to leave it in the lobby, (at plain sight, and which is not overlook all day so anyone could come and take it). The bathroom is on a different floor than the rooms so anytime you had to shower, etc, you would have to wait for the only available elevator. The hotel is separated between man and women so, if you travel with a different gender companion, it is quite inconvenient since you cannot even ride the same elevator which is operated with a QR exclusively for your gender. You had to check out everyday (no matter how long your stay was), but you could leave your luggage there. Nonetheless, you had to return you key locker everyday so, even though it's Japan and nothing ever happens, it felt unsafe.

The experience was nice and the bed/capsules were much more comfortable than I thought. They provide you slippers, towels and a pijama every day as well as tooth paste, and tooth brush (you could also find shampoo and hair conditioner as well as hair dryer in the bathroom which is not common for a hostel). The rooms were quiet and the people really respectful. The bathroom was comfortable since you had enough space to enter the shower with your stuff and not get them wet. Thus, you could change into the shower and not walk around a towel.

Stayed in April 2023

The only downside is that everything is very very noisy as the capsules are only curtained. So if someone snores, the other 20 or so guests have to deal with it.

I wanted to have the experience once and stay in a capsule hotel. This was the first stay of this kind for me. The hotel is nice and clean and the capsules have a stylish design. The changing room and showers were also nice and clean.

Stayed in April 2023