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  5. Reviews of 9h nine hours Hamamatsucho sleep lab

Reviews of 9h nine hours Hamamatsucho sleep lab This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

105-0013 Tokyo-to, Minato-ku Hamamatsucho 1-25-20, Japan

#839 of 1,465 hotels in Tokyo

Guests' Choice

Review Score

Based on 1430 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    9.0

  • Facilities

    8.1

  • Staff

    8.5

  • Value for money

    8.2

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

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Showing 601 - 625

  • Reviewed: February 27, 2024

    10
    I was wondering whats looks like stay in capsule it was great!
    • Family with young children
    • Capsule Room for Male - Sleep Report Included
    • Stayed 4 nights
    • Submitted from a mobile device

    Floor in the toilet can be much more clean other than was good

    Location, design

    Stayed in February 2024

  • Reviewed: February 20, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No door, just a pull down blind doe each capsule. Not much room in the storage area

    Cheap and easy

    Stayed in January 2024

  • Reviewed: February 16, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nice vibe and convenient area

    Stayed in February 2024

  • Reviewed: February 8, 2024

    6.0
    Good but could be better
    • Leisure trip
    • Travelers with friends
    • Special Offer - Capsule Room for Female - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    - communal space was not big enough - locker rooms are packed with guests suitcase so it was not easy to access some of the lockers - no staircase in the facility so we had to wait a long time for elevators to get to our floor - hand soaps available only on communal bathroom but not on capsules area

    The capsule was a decent size and we found it comfortable

    Stayed in February 2024

  • Reviewed: February 4, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Capsule Room for Female - Sleep Report Included
    • Stayed 1 night
    • Submitted from a mobile device

    I was woken up early in the morning by someone else's alarm in the room, so I couldn't sleep. That was bad.

    Near Hamamatsucho station. Very close to any shopping district. You can see Tokyo tower on the roof.

    Stayed in January 2024

  • Reviewed: January 31, 2024

    6.0
    Average - well located but not worth the price
    • Leisure trip
    • Solo traveler
    • Capsule Room for Female - Sleep Report Included
    • Stayed 1 night
    • Submitted from a mobile device

    No soap on the bathroom. No kitchen or even a kettle to warm up water. At the redemption, staff speak very limited English so I would not ask for suggestions/recommendations. Also, people staying there are not very friendly - I was speaking on the phone and someone in the common area asked me to keep it down 🤯

    Well located. Close to the subway station.

    Stayed in January 2024

  • Reviewed: January 26, 2024

    6.0
    Not worth the hype
    • Leisure trip
    • Couple
    • Capsule Room for Female - Sleep Report Included
    • Stayed 1 night

    Staff were not very pleasant. Saw this place online, so many people posting how cool it was, so over rated. Floors in the common areas and in the pod rooms were not clean, dust and bits all over and sticky under the low quality slippers. The bathrooms smelled awful and were not very clean. The garbage bins in the common room were completely overflowing. The lockers were too small for most suitcases so there was luggage all over the floor in the locker rooms. Girls showers were on the first floor with many showers but only one toilet which was always busy. Men's floor had shower on the same level. No temperature control in the rooms, pods were freezing cold. Had to sleep in my sweater.

    Pods were pretty spacious, good if you are tall! Shower room was pretty clean and lots of sink/mirror space to get ready. PJs were pretty comfy but sizes were not great. The view of Tokyo tower from the common room was beautiful and the rooftop deck was amazing! full 360 views of the city! Short walk to major train station.

    Stayed in January 2024

  • Reviewed: January 25, 2024

    6.0
    While the location is convenient, there is a need for improvement in the facilities' cleanliness.
    • Leisure trip
    • Solo traveler
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 3 nights

    The staff's lack of friendliness and helpfulness with questions is a concern. There is a significant need for improvement in the cleanliness of the locker and bathroom facilities.

    The location is perfect, and the hotel offers good value for money.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    no unsatisfied

    nice location

    Stayed in January 2024

  • Reviewed: January 17, 2024

    5.0
    An easy cheap accomodation for one night, but no more
    • Leisure trip
    • Group
    • Capsule Room for Female - Sleep Report Included
    • Stayed 1 night
    • Submitted from a mobile device

    It felt bare minimum, there was 1 escalator per gender, lockers were on the 3rd floor and large suitcases don’t fit, bathrooms were on the first floor and sleeping on 3rd abs 6th, commons on the 10th. If you were staying multiple nights you have to check out everyday. There was no common kitchen facilities such as a jug or microwave or water fountain. No soap in the toilet on the sleeping floor.

    The pods we’re comfortable and quiet, it was clean and the common room had an awesome view of the Tokyo tower

    Stayed in January 2024

  • Reviewed: January 12, 2024

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Lockers and beds in diffrent floor. Lockers floor is not clean. People with Shoes inside the building; should be in lockers at front desk.

    Stayed in November 2023

  • Reviewed: January 12, 2024

    5.0
    Stayed 3 nights but it’s probably more suited for a one night stay. Nice location and showers, but didn’t have the best
    • Leisure trip
    • Travelers with friends
    • Special Offer - 2 Capsule Rooms for Female - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I found the beds to be quite uncomfortable and really hard. Sometimes during the night I would get quite cold. The hallway light in the capsule dorm was a little bright during the night and bled into my capsule making it brighter inside than I would’ve liked to for a sleep.

    The location of this property was great! Really close to the train station ls and good food and coffee options. The showers were great! The view of Tokyo tower from level 10 lounge was also a plus.

    Stayed in January 2024

  • Reviewed: January 9, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Capsule Room for Male - Sleep Report Included
    • Stayed 2 nights
    • Submitted from a mobile device

    You can only store your luggage in the lockers and they’re quite small, it’s impossible to fit anything other than small bags. Daily check out at 10am and check in again at 14:00 if you’re staying for 2 nights or more, it’s rlly inconvenient if you just had a late night the day before. Found hair in my capsule that’s clearly not mine. Bathroom area can get messy pretty quick as everyone in the building can only shower on the second floor.

    Convenient location, great if you have early flights as it’s located right next to the monorail station. Great view of Tokyo tower from the lounge.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 3 nights

    The storage area is cramped and separated from bed and shower floor, which is inconvenient, especially when preparing to shower and to change clothes. Have to sort out the luggage in the storage area without privacy. No laundry, not good if you stay multiple days. The public area at 10F has no microwave oven or kettle for quick food preparation. So do not expect to have a cup of instant noodle there. Only bottled water for purchase at 1F.

    Capsule is spacious enough.

    Stayed in January 2024

  • Reviewed: January 4, 2024

    4.0
    Cheap-ish accommodation that still fell below my expectations.
    • Leisure trip
    • Solo traveler
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 1 night

    I was not able to eat the breakfast as I had to leave for my flight before the cafe was open. The shower room was very busy and messy, toilets were poor as well. Room itself did not have temperature adjustment, and had very poor noise insulation. Locker was too small to insert luggage, so everyone just had their luggage lying around. Location was quite far from nearest station, and somewhat hard to find.

    The showers themselves were okay. The mattress and blanket in the capsule was serviceable. Staff allowed me in prior to check in time.

    Stayed in December 2023

  • Reviewed: January 3, 2024

    6.0
    A great concept but not well executed.
    • Leisure trip
    • Solo traveler
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The showers on the other floor. I can handle this but there are no stairs to use. If I’m on the second floor and want to go to the first to head out for the day, I have to wait for the lift - and it is slow! The showers are where your lockers are and the room around where the lockers are is tight. It would be nice if there was somewhere to get you stuff ready for the day that isn’t next your locker. Given the chance to stay here again I would certainly think twice.

    The location to stores and stations was great. Especially if you get the monorail from the airport. The idea is good and the showers and toilets were always clean and well kept. The view of Tokyo Tower has to be a highlight for this accommodation.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    5.0
    Good experience
    • Leisure trip
    • Solo traveler
    • Capsule Room for Female - Sleep Report Included
    • Stayed 2 nights
    • Submitted from a mobile device

    Separated bathroom and locker room really inconvenient. Small locker room

    Peaceful sleeping night

    Stayed in November 2023

  • Reviewed: December 25, 2023

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • 2 Capsule Rooms for Male - Sleep Report Included
    • Stayed 1 night
    • Submitted from a mobile device

    Very noisy sleeping room, lobby very small, very small and quiet comunity room.

    Stayed in November 2023

  • Reviewed: December 21, 2023

    5.0
    Nice for a capsule hotel
    • Leisure trip
    • Solo traveler
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Like most capsule hotels, lots of noise from other sleepers and not super comfortable.

    Really cool aesthetic and design. Facilities were very clean. Good location and easy to understand.

    Stayed in October 2023

  • Reviewed: December 21, 2023

    1.0
    Just no. Go somewhere else.
    • Leisure trip
    • Solo traveler
    • Capsule Room for Female - Sleep Report Included
    • Stayed 3 nights
    • Submitted from a mobile device

    This was the worst hotel in a 3 month trip. You can hear EVERY single sound in the pods. The duvet is a weird material that makes noise every time it's touched. And every noise in the bed area just echos. Also,People bring way too much luggage upstairs, so you can never get in and out of your locker without a long wait. The lounge area is dead silent with remote workers. No area to make travel friends and talk.

    The only good thing about this place is a hot shower.

    Stayed in December 2023

  • Reviewed: December 14, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 1 night

    Everything was perfect, good location, clean, comfortable. Good view of Tokyo Tower from lounge on 10th floor.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    10
    I liked the accommodation very much and would book it again.
    • Leisure trip
    • Solo traveler
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    The accommodation is very clean and the bedrooms are quiet. In addition, the bed is made up every day and a bag with the things provided (towels, toothbrushes, pyjamas etc.) is provided.

    Stayed in December 2023

  • Reviewed: December 9, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Capsule Room for Male - Sleep Report Included
    • Stayed 1 night
    • Submitted from a mobile device

    Only have two bathrooms for guys, and it smells funky.

    Super close to Daimon station and easy to get to airport.

    Stayed in December 2023

  • Reviewed: December 9, 2023

    6.0
    We got exactly what we paid for
    • Leisure trip
    • Family with young children
    • 2 Capsule Rooms for Male - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We got exactly what we paid for

    Stayed in December 2023

  • Reviewed: December 7, 2023

    10
    One Night in Tokyo
    • Business trip
    • Solo traveler
    • Special Offer - Capsule Room for Male - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was a unique and nice experience for a one night stay in Tokyo. Bed, shower were clean, the stuff were helpful. It was like a dormitory filled with business men & some tourists. The neighborhood was pretty. My advice: use earplugs and keep quiet!

    Stayed in December 2023

Showing 601 - 625

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