107-0052 Tokyo-to, Hitotsuki Street 4-3-2 Akasaka OMO3 Tokyo Akasaka by Hoshino Resorts, Japan
#430 of 1,462 hotels in Tokyo
Guests' ChoiceBased on 474 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
9.3
Facilities
8.6
Staff
9.2
Value for money
8.4
Free Wifi
8.9
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End of dialog contentReviewed: October 17, 2024
Ginny
United StatesRoom is bigger than the picture. The neighborhood is charming and the location is convenient for dining. The staff are helpful and friendly.
Stayed in October 2024
Reviewed: October 12, 2024
Brittany
AustraliaNothing
Loved the daily towel replacement and rubbish collection. Short walk to akasaka station and akasaka-Mitsubishi station, this made exploring Tokyo very easy. Room was very clean and modern
Stayed in October 2024
Reviewed: October 10, 2024
Yuji
AustraliaThe staff at the cafe were rude when we sat down with our friends that ate breakfast, and they went back upstairs to grab some things. They kicked us out because we hadn't ordered anything and the friends that had ordered had left (and threw away some unfinished juice)
Good connections to everywhere you'd want to go in Tokyo, and quiet/local enough feel unlike some of the more busier places (eg Shinjuku/Shibuya)
Stayed in October 2024
Reviewed: October 6, 2024
Karen
AustraliaIf you are wanting shopping on your doorstep then this is not for you. You have to train it for any decent shopping. That said it’s only a couple of train stops away
Property was clean. Close to lots of eateries Not far from transport
Stayed in October 2024
Reviewed: October 4, 2024
Dan
United StatesRoom space was small. Needed little arrange to put in my check-in size suitcase. But given the value I’m getting, I can handle that.
The location is super convenient. Easy access to Tokyo metro and lots of food choices around. Was able to reach Ginza and Shinjuku within in 30min max. Staffs were all friendly and were fluent in English. Room was clean and very quiet. Would recommend to light sleeper.
Stayed in October 2024
Reviewed: October 4, 2024
Yi-tun
TaiwanNothing.
Everything is included and location is perfect! Staff is also super nice and helpful.
Stayed in September 2024
Reviewed: October 3, 2024
Kei
CanadaNothing
Convenient
Stayed in September 2024
Reviewed: September 27, 2024
Cynthia
CanadaThe rooms are a bit small, but that was expected.
OMO3 is a cute hotel in Akasaka. Our street was lively but not loud, giving us plenty of options to eat after a long travel day. Staff were incredibly kind, and I loved the flower vases in the lobby that you could pick out for your room.
Stayed in September 2024
Reviewed: September 27, 2024
Ashley
New ZealandGreat location, friendly staff, great amenities and wonderful to return to after a long day
Stayed in September 2024
Reviewed: September 23, 2024
Cassandra
AustraliaA deeper clean would have been nice to see, under the beds was particularly dirty, found items from previous guests under there
Good distance to the station with plenty food options around, which is a big factor for families
Stayed in September 2024
Reviewed: September 18, 2024
Barb
AustraliaThe rooms were a little small. No room to put your suitcase without utilising the bed and stand.
The motel was clean and the location was convenient. The staff were very friendly and helpful.
Stayed in September 2024
Reviewed: September 17, 2024
Kei
CanadaNothing
Clean modern
Stayed in September 2024
Reviewed: September 17, 2024
Scott
AustraliaOrdinary mattress and pillows.
Proximity of accommodation to train stations. Access to restaurants.
Stayed in September 2024
Reviewed: September 16, 2024
Patrizia
CanadaI loved the early free visit in the surrounding of the hotels with historical places to visit. Although the guide was only Japanese speaking guide, she was very dedicated with prepared material in English.
Stayed in September 2024
Reviewed: September 10, 2024
Vasilena
BulgariaThere really isn't anything we didn't like. We'd stay there again.
It's a great place with super friendly staff. They also organize a lot of activities for guests, so make sure to leave some time and explore Akasaka with them! The rooms are very comfy and clean with all amenities you can expect.
Stayed in September 2024
Reviewed: September 9, 2024
Mark
United KingdomNothing
Super efficient and comfortable. Staff were great. Good neighbourhood. Coffee shop on ground floor was perfect. Laundry room very easy to use.
Stayed in September 2024
Reviewed: September 3, 2024
Peter
AustraliaBreakfast was ordinary, needs more variety
The staff and room was clean
Stayed in August 2024
Reviewed: August 20, 2024
Cristina
MexicoThe rooms are on the a smaller size, there’s no place to put your luggage really.
Very convenient location close to subways and plenty of food options all around. Loved the amenities, specially the bath salts for a great bath and soaking your feet on the tub after walking all day; loved the comfy hotel pijamas as well.
Stayed in August 2024
Reviewed: July 22, 2024
Sze
Hong KongThe washing basin in the bedroom which is not practical; too shallow for washing face; would be better to provide a string to hang clothing in the bathroom
I love the location and ambience of the hotel; friendly staff; like the sofa corner in the room; bath salt and coffee are complementary
Stayed in July 2024
Reviewed: July 22, 2024
Kylie
AustraliaBreakfast was delicious and the location was perfect
Stayed in July 2024
Reviewed: July 12, 2024
Sharlleene
United StatesYou couldn’t really make the aircon colder than 25celcius. It was like cool but hot at the same time.
I absolutely loved this hotel. The location was so convenient, the train station is close by with the elevator, the room was cleaned everyday, the staff were very friendly. Lots of food around the area. Donki was walking distance. It was a great experience. Would stay again.
Stayed in July 2024
Reviewed: July 11, 2024
Vikki
Hong KongThe room is a little small but not too bad by tokyo standard, at least there is a sitting area and has everything essential.
Location is great. Several subway lines, restaurants, cafes and convenience stores nearby. It's easy to travel to anywhere in Tokyo and its outskirt.
Stayed in July 2024
Reviewed: July 9, 2024
David
Canadathe toilet area could be a bit bigger so I can get up from the seat without hitting the wall. another couple more inches of knee room would be perfect!.
big shower area, decent sized room and central location. Great helpful staff around the clock too. Will definitely stay at OMO resorts again!
Stayed in July 2024
Reviewed: July 5, 2024
Dave
New ZealandI didn't like the hand basin being in the bedroom and I didn't like the bathroom layout. Breakfast choices were limited.
Great location close to metro and plenty of choices to dine out. Great 24/7 Seven 11 across the street.
Stayed in July 2024
Reviewed: July 3, 2024
Didier
SwitzerlandRoom perfect for one person. Could be limited for a couple travelling with two large suitcases.
Location. Room layout and quietness.
Stayed in July 2024
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