Safe and secure, good English at the front desk

Stayed in September 2024

Clean room and a quiet hotel. Close by to a few different stations and Nijo Castle. They helped me send my luggage to Tokyo. Everyone was very helpful and professional. I enjoyed my stay at this hotel and would stay again.

Stayed in September 2024

New and clean room Link to Kyoto station and easy transport around Kyoto with buses Lots to see within walking distance too

Stayed in September 2024

I know that most hotels don't do full cleaning, only replacing the towels and throwing out the trash, but there was one day where we came back and only one bed was made while the other wasn't. It was mostly odd, but nothing too crazy. During our period (with the typhoon incoming) they did have some issues with leakage in the lobby, but they tried their best to fix it.

The rooms and amenities were very nice: quite spacious and I really liked the pajama's and the dense toothbrush. They also have machines to get some (iced) water on the go and umbrellas for the rain, so that was very nice

Stayed in August 2024

Pillows were a bit hard

There wasn’t a breakfast but there were many places around the hotel where one can have a comfortable breakfast

Stayed in September 2024

Good location and friendly staff

Stayed in August 2024

There are electrical plugs only on one side of the bed, which is a minor problem when traveling as a couple. The bathroom was smaller than most other places we stayed in (but the rest of the room was larger).

Location was great, it was good value for money as the size of the room was better than we expected, the amenities they provided were good quality and the staff was always very friendly and helpful. We had a comfortable stay and I would stay here again!

Stayed in August 2024

Everything was great!

Stayed in September 2024

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Everything was amazing! The staff was great and we enjoyed our time here! We had a great sleep there since the bed was always super comfortable and also the extra Pyjamas were amazing for this time. We felt very welcomed and it was super easy. They also have a cheap washing machine!

Stayed in August 2024

The staff was very helpful

Stayed in August 2024

Nothing

Great location, clean and spacious

Stayed in August 2024

N/A

Overall vibe of the hotel. Staff were friendly and attentive, offering advice & recommendations. Rooms were clean and maintained. The lobby was a fun and friendly place to chill.

Stayed in August 2024

Far from station so needed taxi

Very helpful and friendly staff and hotel provided what we needed while we stayed here, great location

Stayed in August 2024

Good location, friendly staff.

Stayed in August 2024

Nothing

Modern comfortable rooms - very spacious and really enjoyed having pyjamas and slippers in the room. Bathroom was also really nice and clean. Perfect location to be close to everything in town. Extended our stay as we enjoyed it so much.

Stayed in June 2024

Perfect place ,comfy and good location.The main method of transport we used to reach this destination city from anywere around Kyoto Station or tourist places was by bus or walk.Very good place.A lot of restaurants and coffee around. Staff friendly and helpful!

Stayed in August 2024

Beds weren’t not once made but we did receive bottles of water every day We were always sightseeing and came tired/late back. Would have been nice coming back to a fresh made beds but at least never left it messy and we always forget to tell the staff

Location and spacious

Stayed in August 2024

The bathroom was a bit small

They changed all the towels everyday

Stayed in August 2024

Was a fair trek to the station and most visitor attractions. Taxi about £5/6 each way added to cost of hotel.

Great shower and comfy bed with good pillows. Water in room on arrival and replaced each day. Clean towels.

Stayed in August 2024

no coffee in the room only tea.

Unfortunately no breakfast. Walking distance to restaurants and public transportation. Size of the room a little small.

Stayed in August 2024

I liked that it had a smart TV and that it was affordable

Stayed in July 2024

Laundry. 2 washers and 2 dryers on the second floor. The washing machine is small, I don't remember the amount charged. The dryer seems even smaller, it is recommended to place only 5 t-shirts to dry. If you have a lot of clothes to wash, it might be better to look for a coin laundry nearby.

Some people comment on the hotel room being very small, however it is a business hotel, it was made for sleeping and not for tourists with large suitcases (my opinion - and I was a tourist with a 23kg suitcase), in addition, in general, the hotel rooms in Japan are small. Even so, I thought it was totally worth it. The hotel is close to Omiya station - exiting via exit 3 which has an elevator to the street (but does not have an elevator from the platform to the entrance), Shijo Omiya and Shijo Horikawa are also nearby bus stations that provides access to various locations in the city. The staff is attentive, the hotel has a Yamato service to send bags to other hotels or airports. Note that for Narita airport it must be sent at least 2 days in advance. Replaces water and tea in the room and has a water filter in the lobby. There's a electric kettle to heat water. Konbini (convenience store) close by, 7Eleven and Family Mart 200m away. An observation that may be important for Westerners is that the bathroom is small, you take a shower inside the hot tub. As for cleaning, the towels are changed and the trash is removed every day, but (if I'm not mistaken) the room is vacuumed and the bathroom is cleaned every 3 days.

Stayed in July 2024

the ocation is very great,next to shijo omiya subway station around only 200-300 meter , also in front of shijo omiya there is a station of randen small car railway it can take you to arashiyama in 20-30 mint, also it is 800m from nijo castle and you can take bus 207 to kinkakuji also you can take bus 12 to ginkakuji

Stayed in August 2024

You get what you pay for, and really happy with what I got!

Friendly staff, clean rooms. Nothig fancy, but simple done really well. Can't complain about the comfort on both stays.

Stayed in July 2024

I loved this simple stay. It had everything I needed, not more and not less. Great value. Also the location was very good. The bed was comfortable, the surroundings quiet.

Stayed in August 2024