604-8362 Kyoto, Kyoto, Nakagyo-ku Matsuuracho 848-2, Japan
#323 of 699 hotels in Kyoto
Guests' ChoiceBased on 1427 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
8.6
Facilities
8.7
Staff
9.1
Value for money
8.8
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: July 5, 2023
Lilli
JapanGood facilities and the location was easy to get to.
Stayed in June 2023
Reviewed: July 4, 2023
Heidi
AustraliaThe staff were very friendly and helpful. The view from our room was nice. The room was quite spacious for a budget hotel room.
Stayed in July 2023
Reviewed: July 4, 2023
Nastyaserebro13
JapanIt was little bit cold inside even we came at summer. And I planned to move 2 beds closer but it was impossible.
Very big room, it was very convenient with child. I also like TV with YouTube function. So, we enjoyed watching videos from service
Stayed in June 2023
Reviewed: July 4, 2023
Niels-henrik
DenmarkNice relatively new hotel with spacious rooms. English speaking front desk is a great plus. Washing machines are available, but found only two so they can be busy. Short distance to subway station. They don't have a breakfast restaurant, but you can get an excellent breakfast at a nearby restaurant for about 1000 yen.
Stayed in July 2023
Reviewed: July 2, 2023
Sarah
United StatesI wish the bed was a little more comfortable.
The staff was super friendly and it was pretty close to bus stops to help get around the city. I loved that I could watch YouTube on the TV in my room.
Stayed in June 2023
Reviewed: June 29, 2023
Tom
United StatesIt was a ~15 minute walk to where we wanted to be but that’s ok
It was spacious for Japanese hotels and a great value and clean !
Stayed in June 2023
Reviewed: June 26, 2023
Amy
CanadaFriendly staff, very clean and well designed rooms. Location wasn’t too bad, it was close to a 7 eleven and bus stops.
Stayed in June 2023
Reviewed: June 25, 2023
Ailenne
CanadaThe room was gorgeous; beds and linens were clean and comfy. The staff were so helpful, they gave us recommendations about nearby restaurants. Close to train station.
Stayed in June 2023
Reviewed: June 25, 2023
Junko
JapanNice clean and stylish room, easy to check in and out.
Stayed in June 2023
Reviewed: June 24, 2023
Periklis
ItalyA bit small room with not enough space for luggage (although most hotels in Japan are like that).
Nice design and clean hotel.
Stayed in May 2023
Reviewed: June 23, 2023
Mateusz
PolandQuiet location, helpful stuff. Well connected with all the attractions in Kyoto. When back in Kyoto, I'll probably chose this hotel again.
Nice, new building in a quiet part of the city. Still well connected with the best parts of Kyoto. Lots of lunch and dinning places around. Helpful stuff.
Stayed in June 2023
Reviewed: June 23, 2023
Zahra
PortugalHonestly no complaints
So beautiful and clean !
Stayed in June 2023
Reviewed: June 21, 2023
Niël
South AfricaThe staff were very friendly and helpful. They were very easy to communicate with. We made use of baggage transfer services to Tokyo with which they provided excellent assistance. The hotel is in a quiet area and close to bus and train stations. The rooms were quite roomy compared to other hotels we stayed at in Japan. The rooms were very clean.
Stayed in June 2023
Reviewed: June 20, 2023
Smaragda
GreeceThere is also the tourist fee of 200 per person per day, we didn't have a problem I just write it for other guest to know what are the additional fees.
Really nice hotel very clean and comfortable rooms and a bit big for japan. The staff are also friendly and easy to check in and out.
Stayed in June 2023
Reviewed: June 19, 2023
Adrian
Germanyit is in a very quiet area. clean and big rooms
Stayed in June 2023
Reviewed: June 19, 2023
Danielle
United KingdomExtractor fan in the bathroom didn’t work so was very steamy.
Good location, close to buses and train station for getting around. Friendly and helpful staff. Great hairdryer (first one of our trip!) as the one from home didn’t work due to the voltage.
Stayed in June 2023
Reviewed: June 18, 2023
Sandraibn
MexicoNothing
The room was big and nice, very clean. It was quiet but the location was still great and easily reachable
Stayed in June 2023
Reviewed: June 17, 2023
Jordan
New Zealandnothing
perfect hotel , great location
Stayed in June 2023
Reviewed: June 16, 2023
Jade
United StatesThinnest walls I've ever experienced at an accommodation. You can hear people talking at a normal volume and it'll still sound loud. You can hear them use the restroom and hear the footsteps on floors above you. Bring noise cancelling headphones and all will be well.
Clean, well priced, and close to the train station to get to the property and the surrounding activities in Kyoto. A quick 20 minute train ride to Osaka. I wish I had stayed here instead during my month in Japan instead of in Tokyo which was way more expensive and smaller. This place is a great value and if a room is available you should get it! The toilets are next level cool with a bidet and heating options. I'd stay here again in a heartbeat.
Stayed in March 2023
Reviewed: June 16, 2023
Nagy
HungaryJust a little dust in the room.
Very modern building, comfortable beds, fully equipped rooms, very kind and helpful hotel staff.
Stayed in June 2023
Reviewed: June 16, 2023
Eliška
Czech RepublicClean
Stayed in May 2023
Reviewed: June 15, 2023
Anchalee
Thailand-
Rooms very clean and good location,hotel's staff is very kind.We will be comback stay again.
Stayed in June 2023
Reviewed: June 15, 2023
Anchalee
Thailand-
Rooms very clean,good location,hotel's staff is really kind.We will be comback stay again.
Stayed in June 2023
Reviewed: June 13, 2023
Lavinia
ItalyNothing
Comfortable rooms, very clean. Really good position if you want to go on foot, but also if you want to move with public transport. The hotel's staff is really kind. You can find few shops near as 7eleven, Family Mart, Lawson, etc. Also a variety of restaurants. Very recommended!
Stayed in May 2023
Reviewed: June 12, 2023
Berenice
MexicoThe location is great from the main train station to all the see sights also the metro is walking distance
Stayed in May 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content