The Hotel hallway smelled like cigarette smoke. The cleaning staff was very noisy. The bed was not comfortable. The bed felt lop sided, It felt like an uneven surface. The photos online didn't represent the room in reality. I made sure to advise a friend not to stay at the Hotel.

The location of the Hotel was excellent.

Stayed in March 2024

Before we checked in.I read reviews that someone said the hotel was noisy because it faces the bar. When we were checking in, I told the staff that we needed a quiet room specifically, but the staff still arranged a room facing the bar for us, which was very unacceptable. Thought we changed rooms.i still thought the staffs were disrespectful

Stayed in February 2024

The room has a traditional lock, but you're in Tokyo anyway so it's more or less safe.

The staff was excellent. The receptionist who served me from 2/7 to 2/9 was very friendly and tried her best to meet my needs. To be honest, I was a bit wary of booking this place because of the initial reviews, but I'm glad I went ahead because it's within walking distance from all the places I wanted to visit in Shinjuku. The room is fairly quiet and comfortable, and it has all the basic I needs I expect from the hotel.

Stayed in February 2024

Hard bed, room had strong smell of cigarettes.

Good location

Stayed in January 2024

Nothing specific

nice receptionist and quiet place

Stayed in January 2024

Not having staying more

We came back after a week and it was again so good! The room is not big but we 3 had a very good rest, very good shower, bed linen, WiFi , coffee and tea facilities. Again the people were so kind and helpful, keeping our luggage. And we could use the laundry at this time. We will come back for sure!

Stayed in January 2024

Nothing

Everything, location, room, shower, tea/coffee facilities, bed, bedlinen, WiFi. But the best is the staff, everybody so friendly and helpful, always ready to answer any doubt. We will come back after some days and they were kind to keep our luggage.

Stayed in January 2024

Everything, dirty room, noisy place and the price is totally not worthy. I would rather then paying hostel for one bed.

Nothing but the staff is quite friendly which is their job

Stayed in December 2023

Nothing

Staff staff staff, so nice

Stayed in November 2023

There were only 2 things that I didn't like, but didn't affect my stay. The room was mostly clean except for a red drip stain on the wall and all the dust under the beds. The other thing was the size of the shower which was a little hard to maneuver in. It was a little loud at all times, but that's to be expected if you want to stay in that kind of location.... even on the top floor. It didn't bother me though because I'm a heavy sleeper

The hotel is in a convenient location, close to train stations, and has a friendly, accommodating staff. There are a lot of bars and eateries in the area. Just be aware that this is a lgbtq+ friendly neighborhood, and the bars reflect that. I just made a 15 minute walk to omoide yokocho or went to bars/restaurants around shinjuku station, which is about a 10 minute walk

Stayed in November 2023

Wifi was not working at all. Bed was dirty. Bathroom in the same room as bed. Lots of noise from guests and street (although being in the 7th floor). Very expensive

Good location

Stayed in October 2023

The carpet stank horribly. Why do they even put carpets in hotel rooms? It's very unsanitory. I had to leave because of the smell. Hard bed. No sound insulation on the door. No breakfast available contrary to advertised. The immediate area is full of gay bars, very frequented at night and not the best frequentation (noisy, leaving tons of trash on the streets, smoking...). Thankfully its clean during daytime.

Friendly staff. They stay in a backroom so you don't have to greet them all the time, which is great for me, and they come if called to the front desk and are friendly and reactive. Free laundry. There was only a kind of stool in the room, so I asked for a proper chair and the provided me one.

Stayed in September 2023

Great location .. great value for money … price and our expectation spot on.

Stayed in October 2023

The pillows!

The location and the air conditioning

Stayed in October 2023

Just note that the windows are not able to open and the property is a little dusty. No breakfast provided.

It has everything despite it being a small room. Mini fridge, kettle, hair dryer, TV, toothbrush, comb, towel, soap, hand wash, room deodorant. Free coffee, tea on the first floor. Washing machine and dryer free for the hotel go-ers to utilise.

Stayed in September 2023

Bathroom ceiling was a little low.

Quiet, clean, close to Nichome.

Stayed in August 2023

Nothing! We were so happy with Pod Select!

The location can't be beat, the staff are friendly and helpful, great A/C and wifi and the price can't be beat. This is not a luxury hotel, the rooms are compact (I mean, it's no secret, it's called a pod hotel) but it's a fabulous choice if you're looking for an affordable option in the middle of the action.

Stayed in August 2023

The room is old with a hard mattress, key lock, stale smell, and not much in the way of amenities or security.

The room is big compared to other hotels at the same price. It's in the heart of Tokyo's gay district, as well as the main metro hub.

Stayed in August 2023

Dirty, wifi was not working properly. I complained about the wifi and the proposed a downgrade to a worse room and they did not even offered to help moving all my luggage. I ended up staying in the initial room without wifi

Location only

Stayed in July 2023

Unfortunately appears to now be offering 'love hotel' style hourly rates. Hopefully this doesn't drag the quality of the hotel down.

Basic accommodation in a small business-style hotel, but with a pleasing amount of small extras to make your stay more comfortable. Rooms clean. Front desk was always friendly and helpful. Perfect location for Ni-Chome and right beside the subway. JR Shinjuku is about 10-15 minutes walk. Conbini right around the corner.

Stayed in May 2023

Its took 4 different rooms before they got us a tidy room, the room had blood on the walls and they gave us a room with a single bed rather than the double we paid for

The room was spacious

Stayed in April 2023

....

I liked the bed comfort I liked the tea lobby area at the front I like the location I like the cozy room I liked it all

Stayed in May 2023

We absolutely live everything about our stay in Pod Select!! The location is the most perfect part of Shinjuku!!! So walkable to the Kabukicho gate, Omoide Yokocho, the national gardens ect. The staff was very welcoming, and when my husband suddenly was in needed for a dentist care, one of the staff girls tried calling some clinics and in the end walked us in the rain towards one of them. We appreciate this extra mile so much!!! The room size as everywhere in Japan is very small, but we managed perfectly, you just need to be very precise and systematic :D But I should probably mention that if you're one of those travellers with 2-3 massive size luggages, there's no way you'll have space to open it or even fit it all in the room, it's a pod size after all. We loved how comfy the bed and pillows were. Good ventilation, a kettle inside the room and a microwave in the lobby area. Also, they provided free toiletries like moisturizer, shampoo, shavers, toothpaste ect. Overall we loved our stay in here and would love to come back one day, thank you!

Stayed in March 2023

nothing

great location

Stayed in April 2023