This location was unbeatable. We loved this boutique style hotel, everything about it was charming and enjoyable. The staff were friendly and helpful. The coffee shop downstairs was vibey and so fun. Their breakfast was good and loved how homey it felt.

Stayed in March 2025

I don’t know if it’s like this in all rooms, but the bathroom door was entirely frosted glass and sat directly in front of the toilet, making privacy less than ideal. The breakfast was wonderful but too big to finish. We felt bad wasting food.

This hotel is a real gem. Our king room (Room 901) was clean, spacious, comfortable and quiet. It had so many nice touches — great in-room coffee; complimentary beverages in the mini-fridge; comfortable pajamas; an array of toiletries; and delightful made-to-order breakfasts included in the reasonable price. Staff members were all friendly and helpful. One helped us ship our luggage ahead from the front desk. We had a wonderful view, with Senso-ji visible from our narrow balcony. We also loved the location in fascinating Asakusa. We were an easy walk from two train stations, including the one with a direct line to Nikko and an office that sells Nikko tickets and passes. The hotel is near all kinds of sights and businesses, with a convenience store a few steps from the front door. When the weather turned unexpectedly cold, we were able to pick up some Heattech shirts at the neighborhood Uniqlo. We also enjoyed seeing Senso-ji at night, and strolling along the river among the cherry blossoms.

Stayed in March 2025

Our stay at Kokono Club was wonderful ! Everything was super easy as the staff was very helpful. The hotel bikes made our stay very fun as we were able to bike through the neighborhood and Ueno park when the cherry blossoms were blooming.

Stayed in March 2025

It was amazing

Stayed in March 2025

Some rooms don't have attached washroom, so make sure to confirm with the hotel beforehand. And the size of the room/washroom could have been bigger but regardless it was well done despite the size.

1. Excellent location. It's nearby some popular tourist attractions, food and shopping streets and a 5-10 min walk away from subway lines. 2. Staff is excellent. Really polite and helpful with all queries. 3. There are cycles available to rent for free. That was a pleasant surprise. 4. The vibe of the hotel is really cozy.

Stayed in March 2025

Nothing

Amazing room and staff very friendly

Stayed in March 2025

So far away from metro. It's like a 15 min walk.

It's spacious. Staff are friendly.

Stayed in March 2025

None except for the price which is not low.

The balcony was soooo great you can see the TOKYO SKYTREE from it. There's a cafe right downstairs of the hotel, and a famli mart right next to it. Super convenient. Close to Asakusa Temple and the surrounding shopping area. You can buy anything in a 10 min walk.

Stayed in January 2025

I was not too fond of the incense that was in the room.

Good location, very friendly and helpful staff, clean and tidy room

Stayed in March 2025

Nothing!

Good size room for Tokyo. Excellent location for everything, nearest underground line is only 5/6 minute walk away and some great little local restaurants nearby for great value. Staff were also a great help transferring our luggage to our next hotel in Osaka.

Stayed in March 2025

Clean, comfortable hotel with very professional and polite staff! Also at great location!

Stayed in March 2025

I loved everything about this place: location, design, the lighting, the views, the pijamas, cosmetics and they have free bike rental (Tokyo bike brand) - we took the bikes for all day and visited plenty of locations.

Stayed in March 2025

Only one person preparing breakfast and despite her best efforts we had to wait so long (30+ minutes) that we had 5 minutes to eat before rushing out to catch our flight. The quality of the facilities was good, but hotel needs a general freshening up. After receiving confirmation of our booking (room with a private bath), we received a separate email from the hotel telling us that the Booking website was not clear and that we might have to share a bathroom with other rooms on the same floor. In the end, we had our own private bath, but this caused us undue stress and we nearly cancelled our reservation.

Excellent location. Friendly and helpful staff. Spacious twin room.

Stayed in March 2025

An extra pillow for sleeping would be good

Everything

Stayed in March 2025

Hard to find

Level 4 lounge and individual breakfast

Stayed in March 2025

Nothing

Amazing location, very kind stuff, excellent breakfast

Stayed in March 2025

I would have loved more than just one drawer to put things in...

Lovely hotel in a great location. Central but very quiet. Space is not bad at all for Central Tokyo. Comfortable bed

Stayed in March 2025

We loved to stay here, everything was so good.

Stayed in February 2025

Nothing!

This hotel ticks every box! From check-in to check-out everything was excellent. The reception staff were very helpful and polite. The room was a great size and very comfortable. Complimentary traditional Japanese pyjamas are supplied in the room and available to purchase at reception which was a nice touch. The breakfast was fantastic with a choice of traditional Japanese or Western (I tried both) and it was cooked to order by a very friendly chef. The room was cleaned each day and was always spotless. The hotel is located in a very interesting area and not too far from a subway station.

Stayed in February 2025

it would have been nice to have a luggage rack. also would have preferred the shoe horn and coat rack be near the door instead of across the room.

Design matters to me. it shows not just taste but thought that goes into making a place. i liked my room at the Asakusa Kokono Club not only because it was comfortable and stylish, but also because outlets were where they were useful, windows opened, the layout just worked.

Stayed in February 2025

Asakusa is sometimes loud at night. The hotel is very quiet, but if your room is closer to the ground floor you may want to bring ear plugs.

Great facilities, nice location, comfortable room, amazing breakfast (make sure to buy this), and friendly, helpful staff.

Stayed in February 2025

Great location, modern and clean room, lovely and attentive staff

Stayed in February 2025

nice quiet room in the heart of asakusa. breakfast was good too

Stayed in February 2025

Loved the balcony and our linen provided. We each had a chair to sit and enjoy the view.

Stayed in February 2025