605-0802 Kyoto, Kyoto, Higashiyama-ku Yamato cho 16-1, Japan
#378 of 692 hotels in Kyoto
Guests' ChoiceBased on 580 hotel reviews
8.5Cleanliness
8.7
Comfort
8.7
Location
9.6
Facilities
8.4
Staff
8.9
Value for money
8.9
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 2, 2024
David
CanadaGreat location within Kyto, and accessible from the main train stations within about 15 minutes. The room was comfortable and decently sized by Japanese standards, and the staff were quite helpful when needed.
Stayed in April 2024
Reviewed: May 2, 2024
David
CroatiaIt was humid and hot if the air conditioning wasn’t on. The air conditioning was set to cooling and couldn’t change to different mode. When it was on it was blowing over the bed which was a bit uncomfortable and annoying.
The room was clean with a lot of towels. Nice location in Gion, near metro station. Free tea and toiletries. There is a room with washers, dryers, microwave and iron in the hotel.
Stayed in May 2024
Reviewed: May 1, 2024
Candace
United StatesNothing.
Absolutely excellent location in Kyoto. Fantastic value for such a nice room near everything. The room was clean and had plenty of space. Even though it was a typically, smallish room it never felt cramped. I also thought the hotel was pretty quiet considering it’s close to a main road. A quick walk gets you to the closest train station. The staff were super helpful and very nice.
Stayed in April 2024
Reviewed: May 1, 2024
Adeline
AustraliaA bit noisy but off the main road.
Location was excellent. Facilities were great. Room was a good size and well equipped. Really liked that we could open the window to get fresh air as well!
Stayed in April 2024
Reviewed: May 1, 2024
Flordeliz
Philippines1) no free coffee and drinking water
1) nearby train stations, convenience stores, restos, 2) staff sent directions to all daily itineraries even before our arrival, 3) no hassle in getting towels etc, 4) separate toilet fr bath, 5) strong internet, 6) clean and comfy, 7) vending machines on the 1st floor with cheaper drinks, 8) great shower with plenty of bath supplies, 9) trash bins on each floor, 10) spacious lift to accommodate our bags,.most of all: 11) right in the heart of Gion!
Stayed in April 2024
Reviewed: April 30, 2024
Katherine
United StatesThe room was a bit cramped and the ventilation quite stuffy.
The location was great.
Stayed in April 2024
Reviewed: April 26, 2024
Keith
United KingdomRoom quite small, not unlike many in Japan, and reception staff could be more friendly if I'm being really picky (compared to other stays we had in Japan)
Excellent location. Central but quiet by night.
Stayed in April 2024
Reviewed: April 26, 2024
Alex
AustraliaPlease service your dryers. They take enormous amounts of time to dry even the smallest loads of wet clothes and guzzle the 100 yen coins. Also, not much you can do about this, but the baths/showers have got to be about the narrowest I have ever experienced! Not so good for wide-shouldered folk!!
Amazing location, good value, has facilities for washing & drying. Basic no frills hotel with rooms that are clean but small. Staff are friendly and helpful.
Stayed in April 2024
Reviewed: April 20, 2024
Caroline
AustraliaThe Taxi drivers don’t know it. There is a bigger hotel very close by which the ones we took did know, so we got dropped off there.
Excellent location. Small but adequate sized room. Very clean. Excellent bathroom. Nice entry with fabric in frames. Friendly helpful staff. Near restaurant. Easy to walk to subway Pontocho Alley and Gion
Stayed in March 2024
Reviewed: April 19, 2024
Marie
PhilippinesNone. My expectations were met.
Excellent location. It's at Gion but still near Kawaramachi which provides visitors a lot of options for sightseeing, food and shopping. It's very basic, but comfy and clean. I like how rooms have separate toilets and showers.
Stayed in March 2024
Reviewed: April 17, 2024
Rattapon
ThailandHowever, I might add that the room is pretty little.
The location is fantastic; you can stroll to Kiyomizu-dera from Kenninji Temple, Yasaka Kōshin-dō/Hōkan-ji, and Sannenzaka. You can walk to Heian Shrine/Konkai Kōmyō-ji along Kamo River, Takase, or Shinbashi-dori. You can stroll to Sanjo Station, which is particularly beneficial for Biwa and Mii-dera.
Stayed in April 2024
Reviewed: April 16, 2024
Paul
United StatesGood for the money
Location
Stayed in April 2024
Reviewed: April 15, 2024
Vasilia
United KingdomAmazing stuff really helpful when we needed to make a phone they did it and talked in Japanese for us!
Stayed in April 2024
Reviewed: April 14, 2024
Alma
PhilippinesNice location with convenience store nearby, near bus stop, taxi stand and train station. I like it that it is walking distance to tourist spots like the Tatsumi bridge and Ninenzaka area. The staff are very helpful.
Stayed in April 2024
Reviewed: April 14, 2024
Agnieszka
PolandOur room was small and the bathroom - even smaller. It was difficult for three people to move around or open suitcases. For some reason, the room was also very humid and the clothes/towels were constantly moist.
The location is excellent - right in the heart of Gion, close to various transportation options and tourist attractions. The staff is beyond lovely and friendly, with a command of English (easy to communicate). The common room features vending machines, and ironing board with an iron, a microwave. There are plenty of umbrellas for guests to use, if needed. There is a fridge, a kettle and a tv set in the room. The price was very good, given the location.
Stayed in April 2024
Reviewed: April 11, 2024
Alex
IndonesiaStaff response quite slow. Perhaps they were very busy during our stay.
Location, right at Gion. Room size is relatively big.
Stayed in March 2024
Reviewed: April 11, 2024
Chih-hung
TaiwanRoom is a little small, however, it is in kyoto, which makes sense.
Location is excellent!
Stayed in April 2024
Reviewed: April 11, 2024
Matteo
ItalyThey don't provide the luggage delivery service, but they will help you to complete the schedule in japanese if you take it from another place (postal service or family mart).
Beautiful place in Gion, near the metro station, but quiet and confortable. The room was maybe a little bit small for three persons, but we were aware before our arrive. The staff was helpful. Suggested.
Stayed in April 2024
Reviewed: April 10, 2024
Naveen
IndiaThe location was perfect The room was very comfortable
Stayed in April 2024
Reviewed: April 9, 2024
Ming
AustraliaRooms are a bit small. Don't expect to get a view.
Excellent location, easy access via public transport. Helpful and friendly staff. Great value for money.
Stayed in April 2024
Reviewed: April 7, 2024
Ricardo
United StatesThe room was spacious.
Stayed in April 2024
Reviewed: April 4, 2024
Karen
United StatesIt was simple place, no frills, nothing bad just nothing fancy either. But I was pleased with the choice
Good pillows!! Nice helpful staff. Great location close to Gion sites, bus stations and train
Stayed in April 2024
Reviewed: April 2, 2024
Melissa
United StatesLaundry machines were weak - dryer took very long to dry clothes.
Great location in the Gion district. Everything nearby (shopping, food, cafes) is walkable and the hotel is close to several metro stations.
Stayed in March 2024
Reviewed: March 31, 2024
Hsuan
SwitzerlandWe were on the ground floor and could hear the pedestrians talking and also customers from the restaurant across the street
Good location in the Gion district with many restaurants and tourists, bus stop, and close to the Hanamikoji and Yasaka Shrine. We rented kimonos nearby too and it was great to come back after a long day of travelling. Front desk was nice and spoke good English, we were allowed to leave our luggage and luckily we could check in early.
Stayed in March 2024
Reviewed: March 29, 2024
Yang
United StatesNothing
Amazing and affordable hotel in such a great location. It was great being so close to all the attractions in Gion and to be able to enjoy the historical streets in the evening/at night when there are no crowds. The hotel itself is very clean and comfortable and I'm so surprised at how affordable it is for its quality and location! Also the staff here was exceptional! They helped us make calls and were super patient in answering all of our questions!
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content