104-0061 Tokyo-to, Chuo-ku Ginza 8, Japan
#345 of 1,459 hotels in Tokyo
Guests' ChoiceBased on 1328 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.3
Facilities
8.5
Staff
8.8
Value for money
8.1
Free Wifi
8.9
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End of dialog contentReviewed: January 4, 2024
Grace
AustraliaThe massage chair was a great touch to a lovely hotel! Staff was always helpful and plenty of amenities - hotel was very clean and felt very new!
Stayed in December 2023
Reviewed: January 4, 2024
Surjabhan
Singaporeroom too small,no room service ,
it was close to main city
Stayed in December 2023
Reviewed: December 28, 2023
Gabriela
Romania-
Very nice location. Clean, nice amenitie, especially the shower gel smelled really nice. The room has a massage chair which is very nice to use after a day of walking in Tokyo. Th staff is really helpful.
Stayed in November 2023
Reviewed: December 27, 2023
Emilio
United StatesThe food in the area. The train station is not that far.
Stayed in November 2023
Reviewed: December 22, 2023
Lena
United Statesno laundromat. but we managed to find a public laundromat 1+km from hotel. would you be able to add a room with washer/dryer machine?
great location and enjoyed the vietnamese restaurant in the hotel. all the staff were very courteous and hospitable.
Stayed in December 2023
Reviewed: December 10, 2023
Soonhin
Japanhard to adjust room temperature but finally figured it out
near shopping center and restaurants large room, closet space
Stayed in November 2023
Reviewed: December 8, 2023
Wankiang
Singapore- The curtain is translucent and the room will be very bright early in the morning. - The massage chair was not very comfortable.
- Location is very central and the environment is very quiet.
Stayed in December 2023
Reviewed: December 5, 2023
Sh
South Koreasome staffs were rude.
location
Stayed in November 2023
Reviewed: December 3, 2023
Trina
SingaporeIts abit far from the other touristy areas.
Clean, not too small of a room, great tv which i can connect my phone to
Stayed in November 2023
Reviewed: December 1, 2023
Kalani
Northern Mariana IslandsI found one hair in the bathroom and wished there was a larger floor towel for there. Besides that I felt like the cleanliness was excellent.
I loved the thoughtful amenities in the room like the massage chair. I loved the commitment to sustainability and showing the SDGs, and like having the a/c off upon leaving until the key card is in. I liked the ability to pick 3 amenities upon check-in and professional communication and to be able to leave my luggage before check-in and afterwards until our flight.
Stayed in November 2023
Reviewed: November 24, 2023
Fabio
JapanUnfortunately, I reserved for one person and had my partner stay with me. Well, they charged me 3,000 yen per night just for adding one key. I know this nonsense is common in Japan but I was not expecting this from this chain. If you travel +1, be careful and perhaps look at better deals.
The location is perfect!
Stayed in November 2023
Reviewed: November 23, 2023
Olga
AustraliaSmall room, no space to put your suitcases, but it’s Tokyo so it’s normal I guess
Massage chair in each room! Short walk from the train station Shimbashi Very close to all the shop and Tsukiji fish market Don Quixote is around the corner 4 convenience shops nearby Comfy bed and pillow
Stayed in November 2023
Reviewed: November 13, 2023
Reba
SingaporeRoom is very small. Front desk stuff doesn't speak English well. Communication was little hard. Also made mistake in payment so we had to stop by counter to fix it.
room is very clean, bathroom is good size and clean. Location is super.
Stayed in November 2023
Reviewed: November 12, 2023
Emiliya
AustraliaEverything
Stayed in November 2023
Reviewed: November 7, 2023
Winterhalter
GermanyThe staff at the receptipn was not very helpful.
The location was very convenient
Stayed in November 2023
Reviewed: October 29, 2023
Fedor
Uzbekistanmodern, great location, great room amenities, comfortable bed, design interior and exterior
Stayed in October 2023
Reviewed: October 23, 2023
Fabio
Portugal- Remove the massage sofa and it’s perfect
- Fantastic location - Very comfortable - So many great locations and restaurants nearby - If you are looking for a great bed with a great shower only, this is an incredible hotel
Stayed in September 2023
Reviewed: October 18, 2023
Yee
Hong KongBut the room is quite small plus the toilet cleanliness is by luck, I checked-in for 3 rooms and the last room is not so clean, with hair on the wall.
location is supreme
Stayed in October 2023
Reviewed: October 15, 2023
Roza
AustraliaBreakfast and room setup.
Access to city centre
Stayed in October 2023
Reviewed: October 15, 2023
Yihui
SingaporeHave to choose ur own amenities before heading into the room. Not a dealbreaker, just a little confusing on the first day
Good location. Near walk to train station. Mindful nearest exit to the hotel does not have a lift. Luggages might be an issue. Room is big for its price, bigger room than normal hotel in Japan. Super worth it
Stayed in October 2023
Reviewed: October 14, 2023
אריאל
IsraelThe stuff we’re helpful and nice. Beds were very comfortable. The hotel location was great, only 3 minutes walk from the main Ginza shopping street. It also has a lot of restaurants outside the hotel. The room was clean and we had a room service every day.
Stayed in October 2023
Reviewed: October 13, 2023
Sabri
GermanyVery clean and stylish. The staff was super nice and accommodating. The free amenities were great. The rooms are clean and equipped with massage chairs. The location is perfect for exploring Ginza.
Stayed in September 2023
Reviewed: October 13, 2023
Hwanjun
South KoreaThere was a weird smell when I first entered the room. I think it was coming from the drain in the shower room. It disappeared when I turned on the AC and ventilated it for a while. The room and the shower room were clean. Don't be misunderstood.
Worth staying. Clean rooms and facilities, kind staff, fast wifi, and a really good location. Good stores, department stores, convenience stores, restaurants, and subway stations are all around you. 7 minutes of walking distance to several subway lines and stations: Shimbashi Station(Tokyo Metro Ginza Line, Toei Subway Asakusa Line, Yurikamome Line, JR Tokaido Line, JR Keihin-Tohoku Line, JR Yamanote Line, and JR Yokosuka Line), Ginza Station(Tokyo Metro Ginza Line, Tokyo Metro Hibiya Line, and Tokyo Metro Marunouchi Line), and Higashi-Ginza station(Tokyo Metro Hibiya Line and Toei Subway Asakusa Line). If you take the “Keisei-Narita Sky Access" from the Narita airport directly to downtown Tokyo, you can get there without transferring. It's an express subway skipping some stations. But it can be crowded It's basically the same as the regular subway with no reserved seats. But it will take you from the Narita airport to the subway station(Shimbashi Station) in front of your hotel without a single transfer. (**Don't be confused with any regular subways. It runs every 40 minutes.**)
Stayed in October 2023
Reviewed: October 11, 2023
Leszek
PolandBreakfast was awful
Stayed in October 2023
Reviewed: October 8, 2023
Keven
Puerto RicoYou have to stick your key card in a slot to operate the lights and have all the toilet features. I recommend you ask for two keys even if your group dont plan on separating.
The hotel was very clean and location was great. In the middle of ginza district but still close to JR/Metro Shimbashi St. Convenience store at the corner was a plus. Staff made the bed and cleaned everything daily. Check in/out was super easy. The staff helped us despite our language barrier
Stayed in October 2023
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