bathroom stinks they should fix it immediately

location, staff, clean and enough room

Stayed in April 2024

Lovely clean hotel. Nice rooms

Stayed in April 2024

Room was much smaller than depicted in the pics. Two single beds - not two double beds. My husband and I had to sleep separated.

Hotel was stylish and great Clean and comfortable Close to two stations

Stayed in March 2024

N/a

The staff were super sweet, the room was comfortable and clean. The location is near a very warm and lively restaurants with train stations at proximity.

Stayed in April 2024

The hotel was close to train stations and the staff were very friendly. The room was spacious, very comfortable, and clean. Great value for your money. Definitely would stay again :)

Stayed in March 2024

They were not able to send our bag to Osaka. We have been sending it easily from other accommodations and did not expect it. They said we need to go to transport company and send from there but failed to explain how to find this company. We struggled to find it, lost lots of time, missed our train. That spoiled the whole impression about hotel.

Clean and comfortable, good location, close to everything and quite

Stayed in March 2024

Staff were very friendly and helpful, and the place was very clean. Location is perfect for accessing trains and good restaurants.

Stayed in March 2024

room too small that small luggage has difficulty pack and unpack.

location is quite convenient.; not having breakfast in hotel

Stayed in January 2024

Room was had more space than most Japanese hotels, bathroom was very well equipped and super comfortable

Stayed in February 2024

Pillows were very thin/unsupportive

Great location. Attractive decor, great staff. Pristine cleanliness. Can’t comment on breakfast as we didn’t have it.

Stayed in January 2024

Location but was great otherwise!

Loved it, only thing was the location was meh. But room was amazing and the bed was huge.

Stayed in December 2023

Room cleaning takes around 5-6 hours, there is still some dirt and dust left after the cleaning is done on the carpet, in the corners and near the window but I didn’t care much considering the price and the fact that bed and bathroom were always clean and I used mostly them.

Loved the location, neighborhood was very quite but at the same time it took only 5 min walk to a street with lots of entertainment locations, shops, restaurants and most importantly an easy access to Kyoto station, trains going to Nara and Osaka! Family Mart in 1 min walk, coin laundry on the 3rd floor of the hotel, free eye in the hall and a vending machine with drinks available 24/7. Refrigerator and safe box in room.

Stayed in December 2023

No microwave oven

Good location and nearby Shijo Karasuma station

Stayed in December 2023

The bathroom ventilation wasn’t the best, so it kind of felt like a sauna. It was still ok though.

The room was spacious , the bed was huge and super comfortable. It was close to everywhere we needed to go. Staff were lovely

Stayed in December 2023

Breakfast has no western options

It’s perfect for a few nights, clean and centric.

Stayed in November 2023

Only problem for us was that the bathroom was consistently warm even with the fan on that our clothes never really dried inside the bathroom.

The property is a super short walk to the nearest station - relatively convenient even for those with large suitcases! The king room bed is huge and super comfy.

Stayed in November 2023

Great hotel, location and room. Incredible big comfy bed. Favourite hotel of our trip.

Stayed in November 2023

Some additional options for breakfast would have been nice. Only had the rice focused breakfast once.

Good hotel with comfortable rooms and very friendly staff. Location is good - half way between train station and main shopping/restaurant area.

Stayed in November 2023

Front office staff not so up to the usual Japanese service level we have experienced in other hotels or ryokans during the trip. During check in, very slow process. Some staff seems not so familiar with check in process. We came in 10 mins earlier than the other guest group, and somehow we got keys just 1 minute before them ... During check out caught one staff checking and playing his phone also. Room very small. Cant open luggage fully if you want to walk pass the bed to washroom. Missing disposable slippers in 1 of the rooms we had.

The breakfast is a surprise to us, as it is not the normal buffet breakfast. It offers rice balls with different toppings. Even got rice cake for dessert too. But their breakfast not much western choices. Seen a lot of western guests just had coffee or eat very little then left.

Stayed in November 2023

The dryer on the washing machine took way too long to dry our clothes

The location was ideal with restaurants and bars surrounding the hotel. A train & bus station 1 minute away and walking distance to the main shopping area.

Stayed in November 2023

There wasn’t much humidity control in the rooms so we couldn’t stop water from getting on the inside of the window

It was very clean for the price

Stayed in November 2023

Very clean, quiet, staff are friendly and helpful

Stayed in November 2023

Very nice interior, extremely clean and very handy location. The breakfast was Japanese style.

Stayed in October 2023

The room served its purpose. It wasn't big, but it was well laid out. It was centrally located which was very convenient.

Stayed in October 2023

Room was slightly small, but that was to be expected (very common).

Great facilities, friendly and helpful staff.

Stayed in October 2023