605-0086 Kyoto, Kyoto, Higashiyama-ku Benzaitencho 22, Japan
#146 of 691 hotels in Kyoto
Guests' ChoiceBased on 568 hotel reviews
9.2Cleanliness
9.4
Comfort
9.5
Location
9.7
Facilities
9.2
Staff
9.4
Value for money
8.9
Free Wifi
8.8
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End of dialog contentReviewed: July 1, 2024
Guy
United StatesShower
Stayed in June 2024
Reviewed: July 1, 2024
Susan
CanadaLocation. Easy walking distance to transport, shopping, Gion district. A lovely room.
Stayed in June 2024
Reviewed: June 29, 2024
Sharyn
AustraliaNa
Easy to access and lovely staff
Stayed in June 2024
Reviewed: June 16, 2024
Caroline
SpainSee previous review. It would be nice to have at least a minimal breakfast available. There is nothing much open early in the neighbourhood
See previous revue.
Stayed in June 2024
Reviewed: June 16, 2024
Caroline
SpainThere is nowhere to put things in the rooms: shelves, cupboards,etc so it is impossible to unpack properly if one is staying 2-3 weeks. The staff are mostly not Japanese and I miss some of the standard Japanese courtesies. Also, although quite nice, their response to every question about Kyoto (in English or Japanese ) is “I don’t know” or “I can’t do that”. This is very personal, but I am elderly and have arthritis. I would very much appreciate some rooms having a desk and chair or sofa and table at European height.
Excellent location Pleasant design Very useful to have a washing machine on the premises Exceptionally comfortable beds I approve of not changing sheets etc every day on ecological grounds - although it is probably done to save money!
Stayed in June 2024
Reviewed: June 15, 2024
Diane
United StatesAbsolutely nothing to complain about
Great space, clean and excellent location
Stayed in June 2024
Reviewed: June 12, 2024
Tshiu
United StatesNothing
The location, facilities and staff are top notch. It is located at the center of the Gion area. It is also a walking distance to most of the attractions like Hanami Koji Street, Nishiki Market, Yasaka Shrine (24hr), Pontocho Alley and Kiyomizu-dera. We did walk to Kiyomizu-dera but took the bus back to the hotel. There is a metro station nearby called Gion-Shijo Station, it will take you to Fushimi Inari Taisha (24hr). Also, there is a train station nearby called Kyoto-Kawaramachi Station, it has a slow train to Osaka-Umeda about 45 minutes ride. Did I mention there is a 7 eleven nearby as well.
Stayed in May 2024
Reviewed: June 3, 2024
Catherine
IrelandFantastic location in one of the loveliest areas of Kyoto, a beautiful room, and really helpful staff. One of the accommodation highlights of our honeymoon!
Stayed in May 2024
Reviewed: June 1, 2024
Aashka
IndiaThe hotel has no facilities. If you are someone who likes to use public places in a hotel this would be a problem. Since we were out most of the time it wasn’t a big deal to us. Also the complimentary cleaning was every 4 days which is ok if you are a couple. I was travelling with a baby and had lot of food preps and other things to take care of so some daily cleaning would have helped a lot.
The property was a small elegant property right on the edge of the Kamagowa river with the room facing the river and the restaurants on the opposing side which was a fabulous view especially in the early morning and late evenings. The location is in Gion with easy access to stations nearby to reach the popular sites in the area. Also close to some great restaurants and convenience stores which is a big plus.
Stayed in May 2024
Reviewed: May 31, 2024
Lawrence
United StatesThis is a wonderful hotel, western but also Japanese in many regards. The staff is really remarkable for courtesy and friendliness. We would stay there again.
Stayed in May 2024
Reviewed: May 29, 2024
Isabela
BrazilThe room is large and very comfortable, the bathroom is also large and like most hotels in Japan they provide amenities. the location is excellent, close to several traditional restaurants and two blocks from the metro, there is a seven eleven in front and it is very close to the center where they sell traditional items. The hotel staff are very polite and the rooms are very clean. The hotel is excellent for those who want to stay away from the noise and want a more reserved stay.
Stayed in May 2024
Reviewed: May 28, 2024
Kelly
United StatesWhile we had abundant natural light the windows were frosted so we could not see outside. The light above the double bathroom sinks could have been a bit brighter, but I'm splitting hairs.
Lovely room, terrific bathroom with fantastic water pressure, in a small and quiet hotel in an excellent location. Would recommend this to anyone and would stay again if in the area.
Stayed in May 2024
Reviewed: May 28, 2024
Jessica
United StatesNothing!
Amazing location. Very comfortable. Super bathroom with lovely bath and toiletries. Friendly staff. We needed something printed and they were very accommodating. Highly recommend for a stay in Kyoto.
Stayed in May 2024
Reviewed: May 28, 2024
Lavish
United StatesSuper amazing staff, very clean, easy accessible.
Stayed in May 2024
Reviewed: May 23, 2024
Carmen
United StatesOnly 1 laundry machine and takes a while to dry clothes.
Spacious and clean. Amenities were always available and easily accessible. Location is the best.
Stayed in May 2024
Reviewed: May 23, 2024
Claire
AustraliaThe room had air conditioning but it smelled terrible, so bad we couldn’t leave it on. As such we had to leave windows open for fresh air flow but it was quite noisy.
Fantastic room, decor and facilities. Lots of room for family of three. Immaculately clean. Wonderful location in Gion, beautiful town atmosphere and close to restaurants and locals sights/activities.
Stayed in May 2024
Reviewed: May 20, 2024
Benjamin
SwitzerlandWe had to carry a physical key around.
It was super conveniently located, close to public transport and walking distance for virtually anything in Downtown Kyoto. Big Sized room when comparing to other rooms in Japan.
Stayed in May 2024
Reviewed: May 19, 2024
ברון
IsraelThey charge extra money for room cleanup. They only clean our room once(5 nights)
Very good location at Gion district
Stayed in May 2024
Reviewed: May 14, 2024
Jill
United StatesLoved everything about this hotem
The rooms were spacious, clean, decorated really nice, had everything we needed & more.
Stayed in May 2024
Reviewed: May 11, 2024
Kee
SingaporeStaff can be better trained about knowledge of going around Kyoto especially key tourist spots and ways to commute from one place to another place
Excellent location and comfortable bed
Stayed in May 2024
Reviewed: May 8, 2024
Aniqa
United StatesThe hotel was in an amazing location right next to Gion and close to downtown Kyoto. Ou room overlooked the Shirakawa river which was beautiful to wake up to. The bathroom was very clean and the room was spacious. The hotel staff was very helpful. I could not recommend this hotel more!
Stayed in April 2024
Reviewed: April 26, 2024
Waleed
KuwaitThe room was dusty. The beds are a little uncomfortable. The clean service was only free once for 5 nights stay.
The location is amazing. Staff are very helpful and friendly. All amenities are provided for free. Good washing machine.
Stayed in April 2024
Reviewed: April 22, 2024
Lucyna
United StatesNo shower curtain
I enjoy the location
Stayed in March 2024
Reviewed: April 21, 2024
Claudia
AustraliaBest location ever. Beautiful staff and extremely helpful. High recommended. Thank you
Stayed in April 2024
Reviewed: April 19, 2024
Rose
United KingdomCheck in time at 4 is a little late but we made it work around our plans
Loved the room - huge for Japan and felt very traditional yet had the modern touches you needed. Comfy beds and pillows. Very friendly and helpful staff. Great location next to Gion but also the more modern part.
Stayed in April 2024
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