The room was very hot on entry & took a little while to cool it down

Stayed in March 2025

Comfortable well appointed room. Hotel within the airport perfect for an early flight as it’s above the airport check in area!

Stayed in February 2025

Automatic check in wasn't the easiest but the staff were very helpful.

The hotel is basically by the check-in departure desks, so handy for an early morning flight from T3. The breakfast was adequate according to our children who used it prior to shuttle bus to Narita, though we had lounge access at Haneda so didn't need it. The rooms were comfortable and the sound proofing excellent. Night garments and slippers were provided. It is close to the excellent shops in the airport and adjacent shopping mall.

Stayed in March 2025

An onsen would have been fantastic but that's hardly a "didn't like". My booking was free cancellation, which was lucky because I happened to check closer to the time to discover the price was significantly cheaper so I cancelled my original booking and rebooked at the cheaper price - like almost $200 cheaper. I think booking.com should adjust the price on the original booking to reflect the cheaper price automatically but obviously that's not their business model. I highly recommend checking all your bookings and comparing prices while you are in the free cancellation period. If I hadn't saved the money I would have added here that it's rather expensive however, if you offset the cost of an early morning taxi staying elsewhere and the extra sleep you might break even there.

Proximity to the terminal - literally at the airport. We had an early flight and a lot of luggage so it was incredibly easy as we just loaded our gear on a trolley and took it from the hotel to the bag drop all on the same level. We used Yamoto to courier bags in advance, there was no holding fee and the staff actually called us when the bags arrived several days before we did. Check in and out was easy with helpful staff who spoke excellent English. We were able to use our breakfast tickets for dinner, which was incredible - three choices: steak, tempura or a sashimi plate plus a drink. We were given three complimentary drink vouchers on top of that as well. The service was almost 5 star at the restaurant and the sashimi was the freshest I've ever had. The room was large for Japan, beds and pillows were comfortable and the bathroom was huge with a great shower and bath. We arrived early to drop bags and then jumped on the monorail into Tokyo for a few hours.

Stayed in March 2025

We had to pay quite a lot extra for early check in. The taxi driver dropped us at the wrong place, not surprising as the hotel entrance is very difficult to find, you have to go through the airport and it is in the far left corner with poor signage.

Room was clean and comfortable enough, though smaller than expected. Ideally situated on airport.

Stayed in March 2025

Location is very helpful

Stayed in February 2025

The bathtub is next to the toilet. The transparent glass of the restroom and shower room makes me feel a little bit unsafe.

Location in the airport. It's convenient to stay at the airport. You can check in in the middle of the night. You can't miss it if you take the redeye flight to or from Tokyo.

Stayed in March 2025

My pillow

Location was great and the staff were very pleasant and helpful

Stayed in February 2025

Very convenient for an overnight stay at the Airport.

Stayed in March 2025

Check-in with machine

Location

Stayed in February 2025

Small room

- Convenient location within Haneda Airport Terminal 3 - Easy access to hotel upon arrival - Easy access for public transport access eg train, monorail, buses, taxis - Well equipped room - Helpful and efficient staffs

Stayed in March 2025

In terminal location

Stayed in February 2025

Nothing all fine

Location for access to Airport over night

Stayed in March 2025

Very good

Stayed in March 2025

N/A

Great location as we were transiting via Haneda, highly recommended

Stayed in February 2025

N/A

Have multiple times before while transiting, great location and great rooms.N

Stayed in February 2025

It was a convenient location for the one day's rest as I was flying out from Haneda Airport late that night and I did not have to rush to check-in as the hotel was connected to the airport.

Stayed in March 2025

self check in and check out felt impersonal .

quiet room in spite of being at airport

Stayed in March 2025

Lack of pillow choice

Stayed in February 2025

Room was very tiny and lighting was not great. Expensive for the size of room especially as they are quite old and outdated.

Very easy to locate once you land at Terminal 3.

Stayed in February 2025

Location at the Airport

Stayed in March 2025

Relatively expensive but excellent location in terminal 3. Three minute walk to the check in counters. Clean, spacious, modern. Perfect for early flights.

Stayed in March 2025

The pillows were a bit strange and not very comfortable.

The location was great for us. We stayed four nights before a cruise. Used the trains to visit Tokyo. The breakfast was very good. The room was one of their larger rooms. Cost a bit more, but it was worth it.

Stayed in March 2025

It was difficult to locate in the terminal building. An airport employee kindly guided us there.

Convenient location to catch the Nagano Snow Shuttle bus to Hakuba early the next morning.

Stayed in February 2025

Great location

Stayed in February 2025