150-0002 Tokyo-to, Shibuya-ku, Shibuya 2-14-15, Japan
#696 of 1,455 hotels in Tokyo
Guests' ChoiceBased on 804 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
8.7
Facilities
7.9
Staff
9.3
Value for money
8.2
Free Wifi
8.6
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End of dialog contentReviewed: April 9, 2025
Chrissy
AustraliaIt was situated in the backstreets of Shibuya
The hotel was a short walk from Shibuya station even though you had to walk up a hill. It was a little bit hard to find in the beginning because of the crossroads. A nice cozy hotel a little bit dark. The decor is very French orientated a little dated but very clean and comfortable. The room was not a bad size. They had a lot of good amenities. The staff were very helpful and friendly. The ones that could speak some English. Close by is a 711 and family Mart had the best choice of takeaway food.
Stayed in April 2025
Reviewed: April 7, 2025
Stanislav
Polandstaff is great, location is great, room was a bit slim, but that's fine for JP
Stayed in March 2025
Reviewed: April 6, 2025
Lauren
United KingdomRoom was very hot at times, air conditioning didn’t work and window wouldn’t open. Room is also very small but is fine for a few days
Location was excellent and staff were so friendly. A great hotel for the price
Stayed in April 2025
Reviewed: April 3, 2025
Fiona
United KingdomStaff were friendly and spoke English. Great location for exploring Tokyo. If you use the hikarie exit, you can minimise the stairs. Free coffee every morning was a bonus.
Stayed in March 2025
Reviewed: March 31, 2025
Olivia
New ZealandAlthough the hotel displayed that it had air conditioning you couldn’t change it within the room so on hog days your room was incredibly hot
Stayed in March 2025
Reviewed: March 30, 2025
Chadha-patel
United KingdomThis 3 star hotel was better than the 4 star hotels I stayed in (also in Tokyo). Very easy to get to Shibuya from the hotel. Just make sure your taxi drops you to the right side of the road if you have heavy luggage...
Stayed in March 2025
Reviewed: March 30, 2025
Flavia
United Arab EmiratesGreat location. Good price for location. Staff is amazing, very kind and attentive.
Stayed in March 2025
Reviewed: March 24, 2025
Miguelon
ArgentinaThe hotel is located on an avenue that requires you to go up and down stairs via an overhead pedestrian crossing right at the hotel’s entrance. When you arrive carrying heavy luggage, this can be a bit inconvenient.
The hotel has a classic style—not very modern, but very clean—and it’s very well located, just 200 meters from Shibuya Station, from where you can get anywhere you want to go. It’s also within walking distance of Shibuya’s main tourist spots, like the famous crossing. Breakfast is not served, but there are several convenience stores (kombini) nearby where you can easily find something, and there’s also a coffee shop right on the corner. The staff was always very friendly. The room is very small, as is common throughout Japan, and the same goes for the bathroom. You do get used to it and we felt very comfortable, but it can feel a bit uncomfortable at first.
Stayed in March 2025
Reviewed: March 22, 2025
Kate
AustraliaGreat location, clean and charmingly decorated room, friendly and helpful staff and I like they clean the room and provide water every day.
Stayed in March 2025
Reviewed: March 18, 2025
Daniel
MexicoBathroom was super small, I was knocking things down at all times and was a little hard to use.
Location was fantastic and staff were super nice.
Stayed in March 2025
Reviewed: March 14, 2025
Linnéa
SwitzerlandAmazing location!
Stayed in March 2025
Reviewed: March 11, 2025
Peat
AustraliaStaff were very friendly and helpful, they replaced amenities everyday and cleaned the room nicely. The room was spacious compared to other hotels in Tokyo, it was a comfortable stay
Stayed in March 2025
Reviewed: March 10, 2025
Devin
United StatesQuaint and charming, but very comfortable and clean. And you can’t beat the neighborhood!
Stayed in February 2025
Reviewed: March 5, 2025
David
ChileCleaning should improve.
Very confortable
Stayed in March 2025
Reviewed: March 4, 2025
David
United StatesCould have use something to cool the room a little.
Location and Room was clean and bed comfortable. AC might have been off for the winter months though.
Stayed in March 2025
Reviewed: March 2, 2025
Pippa
AustraliaRoom size, manageable but wouldn’t stay for longer than 6 days. Suitable though if you plan on sight seeing each day and just using as a home base.
Good staff, friendly and could speak English to help us. 24/7 concierge. Walking distance to Shibuya train station, but away from the businesses. Safe street. Good cleaning each day.
Stayed in February 2025
Reviewed: February 14, 2025
Norman
United StatesThe staff especially the lady who checked me in in the afternoon was cold and not making the guest feel welcome. The bathroom is archaic, built 1 foot above the floor, making it dangerous for older folks to go in and out in the middle of the night. The door lock is still using a deadbolt lock with metal key and hotel requires guests to leave the key in front desk every time they walk out of the building. What a hassle and lack of privacy.
It was close enough to a main bus station
Stayed in February 2025
Reviewed: February 9, 2025
Jaime
United Arab EmiratesWindow was paper thin so you could hear everything that was happening on the streets
Incredible service, the location is top-notch
Stayed in February 2025
Reviewed: February 2, 2025
Aisha
AustraliaLocation was not bad, but not in the thick of Shibuya either. On a main road and somewhat difficult to get to with luggage (lots of stairs to cross the road coming from Shibuya crossing). No facilities for breakfast
Very eclectic hotel with an interesting vibe. The front staff were lovely and very helpful. The room was not bad and wifi was provided.
Stayed in January 2025
Reviewed: January 27, 2025
Tavi
AustraliaNot a lot it had everything I hoped for and more
It was perfect for a first time solo traveller, good location, kind staff and more would definitely recommend.
Stayed in January 2025
Reviewed: January 21, 2025
Shahida
MalaysiaOutside hotel looks dull
The room size is spacious, comfortable and close to shibuya station. They even let us check in early
Stayed in January 2025
Reviewed: January 20, 2025
Maibritt
DenmarkCharming old fashioned room. Great location and welcoming staff.
Stayed in January 2025
Reviewed: January 15, 2025
Ramon
MexicoThe rings are small, specially bathroom and shower
Staff very friendly and helpful
Stayed in January 2025
Reviewed: January 15, 2025
Karen
AustraliaRoom was a little small. Toilet was alittle noisy after flushing. Would love 2 pillows..
Room was very clean. Staff were so friendly and helpful. Location is brilliant.
Stayed in January 2025
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