The rooms were extremely small. The mattress was uncomfortable . You had to step up to the bathroom level.

There was no breakfast offered

Stayed in April 2025

Room didn't have a view and felt very small

Breakfast and rooftop terrace were great. Very kind and understanding staff

Stayed in April 2025

The rooms were very small.

Great location to the Ueno Zoo.

Stayed in March 2025

The towel rack was damaged but simply left the wreckage in bathroom.. It seems a little bit dangerous but the hotel didn’t handle on it..

Stayed in November 2024

Room is so crampy

Fair daily breakfast even though no variety

Stayed in October 2024

A little too small

Clean

Stayed in August 2024

The size of the rooms

The decorations and the design

Stayed in June 2024

Room is really small. Not much walking space and you also don’t have any room to lay out your suitcase. Hotel also only has room for only 2 people. So if you plan to stay with family you will probably have to split up into groups.

The breakfast was good and convenient. Had the option to get new towel everyday. They don’t clean your room daily. But, they could clean it if you request it. Not too far away from the train station so it’s convenient. 7/11 is close by which is nice. Ueno park was also close which was nice considering that my family came during cherry blossom season.

Stayed in April 2024

Very small room and moving is an issue

Stayed in March 2024

too small toilet

The design of the room is quite interesting

Stayed in February 2024

Breakfast is not good. Coffee is cold and it only pleases the Chinese guest. Should have other food options. Room is dark.

Staff are very helpful

Stayed in December 2023

The breakfast was unfortunately not very good (especially basic items such as the rice, which was watery, and the promised protein rich foods were also more or less sausages, meatballs and boiled eggs, vegetables were mostly boiled sprouts and very salty/ garlicky broccoli, so it felt not as healthy as was advertised)

easy to get to Ueno Station, rooms and bathroom facilities are quite new, and the mattress/bed was very comfortable! (important!) All in all a solid hotel, and at a very good price! :)

Stayed in December 2023

A little far from station

Daily change of blanket and good privacy

Stayed in November 2023

We've been there before, so we knew the rooms are very small. But for one or two days stay it's fine.

We like the location near(ish) to Ueno station.

Stayed in July 2023

breakfast

room and place is OK

Stayed in June 2023

Lots of dust and garbage under the bed. House keeping may take a proper cleaning The hotel should have laundry facilities

Staffs were good and can understand English well. We dropped the luggages in the morning and back in the evening for checking in, they delivered the luggages in the room which was nice. Breakfast was OK with a limit dishes. Location is near to Ueno Station taking Iriya Gate Exit.

Stayed in June 2023

Need to buy a ticket to watch movies.

The television doesn't have youtube and netflix.

Stayed in May 2023

Small room and the WiFi was very weak and slow.

Had everything we needed very high up and view of the city.

Stayed in May 2023

Could do more cleaning.

Convenient location, modern facilities, excellent WiFi, extremely comfortable firm bed and pillow.

Stayed in May 2023

It was not very clean, the rooms were very extremely dusty and could have woke up with pink eye. Eyes were itching every night. The floors were not clean, toilets had stains when we first entered it was not clean either. The hotel is cute and the rooms are very cute I love the shower as well. I just wish it was cleaner. The staff was nice and there is a little store attached to the hotel.

A little close to the stations, the staff was nice, there was a store attached, and the rooms were cute. I love the shower and the hotel room provides plenty essentials.

Stayed in April 2023

Although the room is nicely designed, its size is way too small. There are barely any spaces left to walk around after opening up a large size luggage. For one person, this room might be fine, but definitely not for two.

The breakfast was good. It's on the rooftop terrace with nice view and sunlight. Although it would be nice it if the breakfast time closes a bit later. The room is nicely designed. The amenities were good.

Stayed in April 2023

The room is very small especially for 2 people. Not much storage to put clothes away for a weeks trip so kept it in our suitcases. The room was very dusty and gave us both a cold/cough, especially when putting on the heating you could see the dust floating around. The sky lounge is nice just a shame it’s only open for breakfast.

The location was good, easy to get around. The breakfast was nice, shame it was the same every day but over all good mixture of things to choose from. Staff were friendly.

Stayed in January 2023

I booked a double room and was defaulted to a smoking floor which smelled so bad.

The room was beautiful for the price.

Stayed in January 2023

Clean, comfortable!

Stayed in December 2022