Book a room that comes with a private onsen. The only issue was I did not know there's a timing for hot water so I only dip for a night. But they have a public bath that is free for all the use so it's alright.

I like how spacious the room was, you get to choose a cute yukata to wear as well. The staff were very friendly as well so if you need help they are there to help you.

Stayed in March 2025

The design elements of the entire hotel are beautiful. The service is excellent as is the food.

Stayed in April 2025

Very difficult to find restaurants close by for dinner if you don’t want to eat at the hotel, it’s not the Onsen experience we were hoping for

Stayed in April 2025

Excellent property and facilities. Staff is out of the world.

Stayed in March 2025

Nothing! One of the nicest hotels I’ve ever stayed at.

2 mins from Gora station! It’s a well maintained property with friendly staff. We enjoyed the welcome drink and the welcome snacks!

Stayed in March 2025

Located incredibly close to the Gora train station. Rooms were so clean and well done, all the facilities were beautiful.

Stayed in March 2025

It was unique and beautiful. You could tell thought and attention went into each detail.

Stayed in March 2025

The vibe was amazing And the foot sauna bar was a great experience

Stayed in February 2025

We weren’t fans of the breakfast.

Loved the foot bath at the bar.

Stayed in March 2025

Location was slightly difficult to get to from the closest bus stop. Highly recommend taking a taxi whenever possible.

Extremely clean, great service when checking in. Place is beautiful, including the bar lounge and dining area.

Stayed in February 2025

Both dinner and breakfast are good

Stayed in February 2025

Very luxurious! Loved the welcome drinks/snacks upon arrival to enjoy the footbath at the bar. We enjoyed dressing up in the kimonos and enjoying the facilities. Only confusing thing was the translation describing the "bedrock bath", which was actually a hot stone sauna, not a bath.

Stayed in January 2025

Clean and very high end

Stayed in January 2025

Wifi speed was a bit slow, especially at night

Staff was very kind and room was comfortable with a variety of amenities/toiletries provided.

Stayed in December 2024

Everything! Tensui Saryo was the more beautiful upscale ryokan experience. From the attentive staff to the luxurious amenities, we can’t find a single bad thing to point out.

Stayed in December 2024

The dinner came with a full menu, so it would have been nice if we got the same for the breakfast. It was all so delicious, I would have just liked to know what I was eating!

The room was very spacious and well decorated. The private onsen on the balcony was dreamy - I was there on a rainy day so couldn't see the view, but imagine it would have been spectacular if it were a clear day. The other onsens were also lovely with great shower facilities for all of them. The bar with the footbath was an absolute treat. I cannot fault anything about this stay.

Stayed in November 2024

The room and bathroom had a weird smell

Location was great. Facilities were great. Traditional room was very nice and we really liked the experience

Stayed in November 2024

I wish we had a better view because the view off of our balcony was a little sad with what looked like a public outdoor onsen that was completely drained. Also, we were tucked away pretty far in the annex building which was nice but also a far walk to the lobby.

The room was gorgeous and very spacious. Me and my significant other really enjoyed the private onsen on our balcony. We were also blown away with the breakfast, it was delicious and it was just waiting for us when we got there.

Stayed in October 2024

It would be amazing if there was a non-fish meat option for dinner, but I appreciate the effort that goes into these meals means they can’t meet everyone’s individual needs.

Room was stunning, beutiful view of the mountain, even when cloudy. The in room onsen was unbelievable, amazing experience. Food was delicious, however if you don’t like fish, I recommend ordering vegetarian.

Stayed in October 2024

The group that I was with some of the members didn't like the beds because of how stiff they were, but i found it nice.

The onsen was very lovely and the breakfast was really nice. The foot spa near the entrance was also really nice.

Stayed in October 2024

Nothing not to like

Boutique hotel with onsen & many rooms with private onsen. Nice extras - snacks, drinks etc in the bar and well stocked mini fridge, coffee/tea etc. Well located in Gora.

Stayed in October 2024

Beautiful japanese traditional room, with futons, charming big room, comfortable and enjoyable. Public onsen amazing, we loved. Beautiful, comfortable and clean place, to repeat

Stayed in October 2024

A traditional Japanese ryokan with a western twist. The staff were so friendly and welcoming and went out of their way to help. A welcome drink was available at the bar where you can soak your feet but we didnt get a chance to do this. The room was a good size and comfortable, and although we love a firm mattress, this one was a little too firm for us. We stayed two nights. Lots of amenities in the room and little welcome Mochi. Traditional yukata (i think) were given to wear and you can book the private onsens on the roof with no extra fee (the view is lovely however the onsen is a little tired looking). Ice buckets were available on request. Not sure on ease of location as we hired a car to easily get around. Lovely place to stay.

Stayed in October 2024

The staff were friendly, but we had many communication issues: booked a room with a private onsen but were told we had to reserve a time slot on the day and that it was too late. We asked again later (hoping to book for the next day) and another member of staff offered us a time slot. We then found out we have an onsen our our balcony, but no one mentioned it during the whole process despite having checked our room number. We also were told that our pre-paid breakfast needed to be booked upon arrival, and that we missed that slot too, then someone randomly offered us a time slot the next morning.

It's a beautiful hotel with a scenic mountain view and great SPA facilities.

Stayed in September 2024