nothing

This property was just lovely and perfect. It represented the charm of the area, was in a quiet space, and there was a wonderful personal touch from the lovely staff. They helped us with directions to our next location too!

Stayed in March 2025

Honestly the only area that could be improved was the WiFi. It was really in and out and eventually I gave up trying to connect.

The ambiance and the staff was amazing. The bathroom was probably the fanciest I’ve ever seen.

Stayed in February 2025

Nothing. An amazing stay

Everything. The fantastic, well trained and warm staff, the awesome comfortable large family room with futons for the kids. The hydrogenated bath. The location and neighbourhood

Stayed in October 2024

Nothing

The staff make this hotel. Location is fine, rooms are nice, traditional with modern style and touches but the staff make the place. Ignore the star rating, that's down to minimal additional facilities, if you don't want/need a pool etc, you can't go wrong here.

Stayed in November 2024

Love the staff Love the tub and herbs Love the skin products Love the room and Japanese floor Love the garden

Stayed in November 2024

Incredible room, service, and shower. I will never forget the amazing spa-like shower room + the amazing toilet.

Stayed in October 2024

Junei West is a great small hotel with amazing staff

We had a great experience at The Junei. The staff is simply amazing and hotel is tucked in a quiet area with a great coffee shop located around the corner and a pastry shop next door. After the busy crowded site seeing days in Kyoto it was nice to come back to what feels like a very local neighborhood. We walked to dinner a few nights and loved the local crowds (kids loved the chain restaurant Gyoza No Osho). We had a family style room for our family of four and it was perfect! The onsen bath was amazing! If you want a hotel that isn’t loaded with tourists this is a great place to stay.

Stayed in July 2024

Nothing

Everything! Unique, luxury and warm, inviting staff that helped us have the best time in Kyoto with their great recommendations and service.

Stayed in June 2024

The staff were so welcoming and caring throughout our entire stay.

Stayed in June 2024

Location, walk and commute needed anywhere we wished to arrive in Kyoto. Stayed 5 nights. Modest facility, no loby so buisness vudeo conversations tough with young kids No dining room, hotell kithen so breakfast inported upon request and eaten in the room. Spacy room but not in best condition

Lovely, Thoughtful and truely kind and helpful staff. Organized so well for luggage forwarding and everything we needed. Lovely bath. Comfortable beds Large family room.

Stayed in April 2024

Everything is good except no lift😅 luckily the staff helped us to bring the luggage.

Extremely helpful and nice staffs, love the room it’s well presented😍. Staffs help us to find a nice Yakitori restaurant nearby. Staffs help us to bring our luggage’s up and down from reception and to the room(our room at level three with lift)

Stayed in April 2024

Kyoto charm, great service and fabulous breakfast.

Stayed in March 2024

This small boutique hotel is located in quite area of Kyoto, close to the imperial palace. The staff made our stay very pleasant and were always ready to accommodate any request or questions we had. The rooms where large even by western standards, more than 40 m2 and the bathroom with the tub was wonderful. Also it in a very quiet location so there is no noise of any kind.

Stayed in March 2024

From the moment we arrived at the Junei hotel my family and I felt welcome. The staff were courteous and friendly at all stages during our stay. The traditional nature of the hotel makes you feel like you are having a true Japanese experience.

Stayed in December 2023

Service and ambience of the place.

Stayed in January 2024

agoThis is by far the best hotel i have ever stayed at. Beautiful hidden gem The room was spacious and having your own private onsen was amazing. The staff were very kind and helpful. Pros: - hotel looks so pretty and has that traditional Japanese style -Spacious room, clean and looks so neat. -arrival little sweets - you have all the stuff you need in this hotel including makeup removes, facial toners and serum. -private onsen. -beds are super comfortable -staff are helpful and friendly -able to send your luggage to your next destination - 15 mins walk from the station - there are cafes and familymart nearby. Thank you for having us. We had the best time staying at your hotel.

Stayed in December 2023

Lack of hotel amenities, such as bar/restaurant. No elevator, so difficult with heavy bags - but staff all very helpful getting up the stairs! Location is a bit out of the way, but public transport is easily reached.

Nice room, lovely breakfast, quiet location.

Stayed in October 2023

Little difficult to get there by taxi. Kyoto has complicated one way roads. Every time I need to go out, staff printed the out map to take, so that it will not difficult to get back by taxi.

Very clean, comfortable and good sizes of room. Staff were very helpful and kind.

Stayed in October 2023

The staff were exceptionally courteous and helpful. The room was very comfortable and relaxing to stay in.

Stayed in September 2023

It’s small, so no facilities outside the actual room. Location ok, but not great.

It’s charm, quirkiness and lovely staff.

Stayed in September 2023

Amazing experience at The June Hotel. They exceeded our expectations. The perfect stay for our first time in Kyoto. The room was perfect, the onset was amazing and the staff was super sweet and accommodating. We loved the whole experience. Thank you!

Stayed in September 2023

We took taxis to get to places but a bit of a walk to the subway station. Really close to the Imperial Palace and Nijo castle and good location to reach the Golden Temple.

Loved experiencing the Japanese family style room, service was excellent and they assisted with booking restaurants which were amazing. I highly recommend this hotel!

Stayed in July 2023

We loved this hotel! We loved the quiet neighborhood, a little out of the way of the main touristy area, but not too far to walk to catch a quick taxi to those areas. It’s just a short walk to the Imperial Palace gardens, which are free and open to wander through, picnic in, or even jog or bike in (which my husband did). Our room was on the 3rd (top) floor, and, while there is no elevator, the staff brought our bags up and down, and we didn’t mind walking up the stairs at all. The room itself was LOVELY, and I very much enjoyed the bathtub! (Those with mobility issues might have a tricky time with the stairs and floor mats around the table in the room (no western-style table and chairs except at the desk in the room), but if that’s not a concern, it is a truly lovely oasis of calm! The staff all speak excellent English, and were very helpful in finding a great restaurant for dinner (including making reservations for us).

Stayed in June 2023

The downside is that there are no elevator in the hotel, it's also not near transportations so keep that in mind.

What a wonderful hotel! So peaceful and quite, gives you absolute calmness and Japanese vibes. Comfortable! Love the built in music and the bath was another level!! The hospitality was amazing, the tea was on point, the staff is super friendly and speaks English very well!

Stayed in May 2023