The breakfast was below par, not recommended. The public bath was not worth to visit and the coin laundry information on room TV was wrong

location is good if you want shop luxury brand, the subway line nearby is good for tourist, it covers most of place where I want to visit.

Stayed in October 2024

The location was right in downtown Tokyo with the least expensive price for a good hotel. The rooms were really good sized just a little smaller than a US room and definitely not the tiny hotel rooms that you always hear about with Tokyo rooms.

Stayed in October 2024

I wasn't a big fan of the breakfast. You get the basics scrambled eggs, sometimes hashed potatoes and a not so good bacon. Unless you are the first ones to get a fresh replacement the food will be cold. there isn't any variety of yoghurts and fruits and the coffee is regular drip coffee which if you want to add milk there is no way to heat it so you will end up drinking cold coffee every morning.

The hotel is brand new so everything is clean and works. Based on reviews and expectations from friends and family i was expecting a small room in Tokyo but instead i found a pretty comfortable room for 2 adults. It is very well located in Ginza, blocks away from a metro station which will take you anywhere. It is not closed to Tokyo station so you will have to transfer to another train to get to the hotel but is very close. The bed was big enough for 2 adults (1.90m tall) and the bathroom was also big and spacious. The hotel has all the amenities you need and you have daily housekeeping as well.

Stayed in October 2024

small room

clean,location

Stayed in September 2024

The restaurant wasn’t always available for house guests.

The location, lobby and the room

Stayed in October 2024

Great modern rooms and good location.

Stayed in October 2024

Room was a little small, but definitely not too bad for Tokyo.

Room was very clean. Good location, cool hotel.

Stayed in October 2024

Ice machine not in every floor.

Onsen

Stayed in October 2024

We stayed 4 nights and the breakfast was always the same.

I like the design of the hotel.

Stayed in October 2024

Overall a very pleasant stay. The hotel smell fabulous. Very new and clean. Amenities wise, they don’t provide face lotion and moisturizer, other than that mikimoto shampoo, conditioner and shower gel. Good quality pyjamas. Housekeeping daily to tidy up your room, not the full clean, replace towels and water bottle. There’s a public bath but I didn’t use it. Washer dryer status can be monitored from your tv screen, so you don’t need to wait by the machine. Staff are very friendly and welcoming. The hotel is very close to Higashi-Ginza station, very convenient, going to and from Haneda airport is also conveniently via the asakusa line. Short stroll to Ginza Six. Will stay again next time.

Stayed in August 2024

Nothing

Brand new and well maintained. Good location to most of Ginza attractions and metro.

Stayed in October 2024

I loved the modern decor and found my corner room to be very spacious. The shower was fantastic and I found the bed very comfortable. The location was great. Plenty of transport links in Ginza and lots to explore locally if you’re after some good food and shopping.

Stayed in October 2024

The room was maybe a little little bit small, but it is Tokyo

I loved the cleanliness and the location. The bed was very comfortable and I loved that they gave us pajamas. I wore the pajamas every night. It is in the middle of Ginza neighborhood, but it is very quiet and comfortable. They also have laundry facilities and a bath in the basement, didn’t get to use the bath, but I did use the laundry and it was great.

Stayed in October 2024

Noice from outside, room on lower floor on the street side should be avoided.

Good location

Stayed in September 2024

Everything met our expectations

Great location near the Ginza shopping areas and easy walk to the subway. Plenty of eating options nearby. Very well stocked and quality amenities. Hotel was kind enough to arrange our 3 rooms together as we were traveling as a family with 3 kids

Stayed in September 2024

the breakfast is good

Stayed in October 2024

The laundry machines were always full and hotel staff mentions that clothes aren’t removed until 45 minutes after, which is quite a long while for a laundry that is often fully occupied.

Very new, and clean, with a private bath for guests and laundromat.

Stayed in October 2024

New, stylish, breakfast was great, laundry facilities.

Stayed in October 2024

Nothing!

Great location, comfortable beds, gracious staff, helpful restaurant recommendations, cool design.

Stayed in September 2024

Location is just little off Ginza center

New and clean

Stayed in September 2024

Kudos to the staff for being warm, friendly, accommodating and helpful. I have sent my luggage to them one day before our booking and they happily kept them for us after a trip from Osaka and Kyoto. Special mention to one of the front office staff (sorry I forgot her name, she's of Filipino descent) for assisting us to take our luggage upon check out and waited for us to catch our uber taxi.

Stayed in September 2024

The hotel website noted that for taxi service you should click to the link but the link did not work so we had requested the hotel staff to make arrangements for us. The hotel staff told us that they cannot make the arrangement for us but she gave us an email address to request for service. We did that as we were leaving for a day trip. A response email later on the day and was told that they cannot provide us with taxi service. I think if the hotel staff had help me call in the first place for service, I would not have wasted half a day making arrangements. After returning to the hotel, the hotel staff ended up helping me call from a list of taxi services to find one that can accommodate us. That took a little time as we had to wait for them to make the call. It is a good thing that I started making arrangements the day before.

Breakfast was good. There were a lot of choices. We stayed there for 5 nights so our breakfast was pretty much the same every day. There were subtle changes to the menu but perhaps they can make bigger changes so that we can say we definitely had different breakfasts.

Stayed in September 2024

I had read the reviews about the noisy environment before I booked the rooms and so I had requested the two rooms to be on the higher floors because we would be staying at the hotel for 10 nights. Out of our expectations, we were offered rooms on the sixth floor where we all experienced the noise during the night.

The hotel is opened this year and it is very clean and tidy. The room (superior twin) is a bit small but comfortable.

Stayed in September 2024

Another lady at the reception decline to help getting a taxi , she keeps on saying no policy , told me to use Uber .

Location, onsen, The lady at the check in counter helped me to find a taxi while it was raining. Very helpful staff

Stayed in September 2024

great location. good layout. public bath is fantastic

Stayed in September 2024