I booked 3 of the same room yet 1 room was significantly smaller than the other 2. The room size was different even though i paid more for the bigger room

Clean and new

Stayed in April 2025

Rooms were a tad small / pokey but usable

Clean hotel in great location.

Stayed in April 2025

for a room with 3 beds, it has practically no space to open luggage.

Location was great. Room was typical Tokyo size, small. Basic amenities. Nice to have a cafe right there.

Stayed in March 2025

Our room was a bit small for 2 people. Next time, I will book a larger room at the square hotel Ginza.

The location was wonderful! It was about a 6 minute walk to the metro. The location was surrounded by restaurants and shopping! We appreciated the quietness of the area compared to other areas we visited during our time in Tokyo. The check-in and check-out process was very easy. The staff members were kind and helpful. There was a small restaurant/bar on site. The hotel was clean.

Stayed in April 2025

Dark. No coffee with the amenities.

The food was very good.

Stayed in April 2025

I liked everything

Been there many times and it’s a great little gem of a hotel.

Stayed in April 2025

The bed was excessively firm and the pillows were absolute trash.

The location was great. Walking distance to everything you'd want to do or see in Ginza. Close to train stations to commute to other areas of Tokyo. The rooms are on the smaller side but that is to be expected in Tokyo. If you have more than two full-size suitcases it will be really tight. Lastly, the beds are super firm (again, to be expected in Tokyo/Japan). Overall great stay.

Stayed in April 2025

Location not the best

I left my expensive bag ( goyard ) in the toilet with my passport and money but a kind soul return to the reception .

Stayed in April 2025

Bedroom was a bit smaller than expected but it still suited our needs. They have an option for breakfast which we took during one day, the food was good and an interesting experience (I liked how they used recyclable containers for us to get our food with from the bar) but for the price it seemed a bit steep for what we got and seating can be tricky as it is a small space.

Very modern and sleek hotel with plenty of positives. It is right in Ginza, which is a very high end shopping area of Tokyo and conveniently accessible by walking from Tokyo Station. There are a few good metro stations within easy reach and we were able to get to Disneyland easily from it. To travel further, it is easy to get Ubers in the city which we had a very positive experience with when we left some things in their back seat, the hotel helped us contact them and found out just how safe and trustworthy Japanese people are - they dropped our things at a local police station with a reference number for us to pick up at our convenience. Back on the pros of the hotel - it has a lovely bar, excellent customer service from staff in reception and though we weren't able to try the onsen, having one there was a perk. It is a family friendly hotel and we felt very comfortable and happy during our visit.

Stayed in April 2025

The curtains in the room don’t offer much shield from the light so it’s an early start if you’re a light sleeper. The room is also very small however I know that in Tokyo that is often the case.

Location is great, short walk from subway that easily connects to all the other major areas of the city. Bed is hard but we found that to be very comfortable. The facilities are also very clean.

Stayed in April 2025

We could not figure out the TV, and it kept playing a background song when streaming YouTube

Clean and conveniently located

Stayed in April 2025

Clean, generous amenities, friendly and helpful checkin. No fuss!

Stayed in April 2025

The services while cool, some didn’t quite hit the mark. This is an individual thing. I think others will also agree, but it’s different things that people will pick up on. While this is a shortfall, it by no means detracted from my experience, think of it more like a missed opportunity.

This was a unique property in Ginza, Tokyo, the facilities were good (if delivered in a different way). Still well done, they don’t try to compete with the high end hotels, but also offer a good product.

Stayed in April 2025

The room I had could have had better storage, there were only 2 hooks and a couple of hangars for clothes - seems like they wanted to go for form over function with the room facilities. Breakfast wasn't included in my booking, however when I arrived I found I couldn't then book breakfast as it was 'fully booked'. Feels a bit remiss that there aren't enough breakfast spaces for the number of guests. It would have been good to be informed so that I could have made a reservation, but the ground floor cafe area is small. On the other hand there are plenty of local bakeries and coffee shops nearby. Location - whilst well located and central, it is on a busy main street - which motorcyclists like to use as a racetrack at night, which interrupted my sleep. Not the hotel's fault but something to be aware of if your room faces the main street. Would I stay here again? Maybe, but I would look at other options first.

The additional facilities of the onsen and washing machine were useful and good quality. Good sized bathroom which you don't always get in Tokyo hotels. Friendly staff.

Stayed in April 2025

A bit noisy road

Very clean, very good service

Stayed in April 2025

Staff extremely helpful and friendly. All premises very clean. Loved our slippers and yukata in bedroom.

Stayed in April 2025

Extremely well situated, no frills hotel yet very comfortable, with all the necessary amenities; moreover hotel with a great vibe (always people hanging out in the café) and atmosphere.

Stayed in April 2025

Little bit noisy on the night (traffic outside)

Loved the position (as used for connection to get to Haneda airport) , also loved the bar/bistro on the ground floor

Stayed in April 2025

Room was very small, basically no storage space. The breakfast is underwhelming. I wish they would provide proper bowls and cutlery rather than disposables for breakfast, that doesn’t feel particularly environmentally conscious.

Clean and modern. Nice small bath area.

Stayed in March 2025

The curtain is office like, and it doesn't stop light coming in at night. The view is totally limited, guess can't do anything much about it.

The location is excellent. Staff are mostly friendly, some aren't, some with poor English. Public baths are great, but people are having a ukata party outside.

Stayed in April 2025

The room is so small Poor breakfast, one salad and yougurt all week Onsen small

The location is good The staff were friendly

Stayed in April 2025

WiFi was spotty

Stayed in April 2025

Abit small

Location

Stayed in April 2025

Great location close to metro, Tokyo main train station and close to great shopping snd restaurants

Stayed in April 2025