The beds were quite hard.

Staff were extremely friendly.

Stayed in February 2025

Distance from Tokyo station Cost of central Tokyo hotels have doubled in 1 year

Good location for Ginza train stations Comfortable quiet room and beds (14th floor) just enough space 15sq m for 2 Great Onsen Lovely breakfast

Stayed in January 2025

We arrived on a very early flight and I was asking for an early checkin. The only way we could check in at 11am instead of 2pm was to pay even more than the day rate I was paying for on top of my booking price (they were asking for the 4,000 Yen for an early checkin). I have stayed at other hotels where I got charged half the day rate for early checkin - which I was willing to pay. They were not interested in negotiating. In addition, there was a copious amount of dust in the room, to the extent that my daughter and I had extreme hayfever reactions to it. You could see the dust particles floating every time the mood lighting was on.

Location is downtown Tokyo with easy access to the main Tokyo station and many different subway lines. Great restaurants nearby, Tsukiji fish market is an easy 10-15 minute walk and there are some really cute streets nearby. Room was nicely laid out and the shower was hot and strong (no bath). The cafe at the front of the hotel served breakfast and "all day" type food and was looked after by really lovely, friendly wait and chef staff. The place has great lighting - both in the lobby / cafe area and in the room. There are multiple lighting options to make the room more cosy.

Stayed in January 2025

Difficult to lay out 2 suitcases in a standard room.

Great location. This hotel is small but busy. Rooms are small and clean. Fresh towels provided daily. Hotel provides basic amenities including breakfast. Good value for money for tourists on the go, with bar in reception. Friendly staff. Hotel will hold luggage for the day after check out.

Stayed in January 2025

Nope

Normal, nothing special

Stayed in January 2025

The room too small for 2 people. The twin bed is close to each other which means no space between each other

Good location

Stayed in January 2025

The hotel was well located in Ginza, everything was clean, modern and fairly spacious for Tokyo.

Stayed in January 2025

Location Daily room cleaning Super comfy beds

Stayed in December 2024

No compliment coffee.

It is clean & has a trendy vibe. In addition, I like that we can close the door between the bathroom and bedroom area.

Stayed in January 2025

Public bath could use a refresh. Room a but small but that’s Tōkyō

Good location, great view from high floor.

Stayed in January 2025

Takes over an hour to dry clothes at the hotel laundry. Lobby can have more seating for guests who dont want to sit at the lobby bar/restaurant.

Excellent location, very friendly staff. Comfortable rooms. Close to shopping and restaurants in Ginza. Walking distance to train stations.

Stayed in January 2025

The staff weren’t very friendly.

The location is great as it’s close to multiple stations and the Ginza line.

Stayed in December 2024

Parts of the hallway were not always clean- there were bags lined up with towels.

The location was perfect, Close to 2 Metro stations and a few blocks from The ginza main shopping area and really great restaurants. The staff was helpful and accommodating. The public bath was wonderful After a long day of walking.

Stayed in January 2025

Room reminded me of a uni room. Very small.

Great location.

Stayed in December 2024

Rooms are small but functional. Mattresses are hard

It was decent. Good location.

Stayed in January 2025

Nice spacious room for Japanese standards. Hotel staff were very accomodating to allow us to store our bags on our last day. Area is good however i find Ginza to be spread out so there is a fair bit of walking to get around.

Stayed in December 2024

My daughter forgot her backpack on one of the trains we caught that day and reception went above and beyond to help us locate it. We appreciate this as the bag contained her favourite teddy bear which she has had since she was a little baby. Thank you so much!

Stayed in January 2025

Staff were very helpful and accommodating

Stayed in January 2025

Nice room with more-than-average space (compared to Tokyo standards). Location is good and central in the Ginza area. Have stayed here before and will come back again.

Stayed in December 2024

Food wasn’t available when I went to the cafe but the smoothie was nice.

It was very modern and they’ve thought about everything you might need. I asked for a high floor and I got a great room on the top floor with awesome views.

Stayed in December 2024

The location was convenient, the on-site onsen was an added bonus and wasn't crowded during our stay even over Christmas. The rooms were clean and comfortable even with a toddler. I would recommend this location for future bookings.

Stayed in December 2024

The lifts are slow

The smoking area with high stools.

Stayed in January 2025

Rooms were obviously cleaned in a hurry, laundry was an issue.

Great location

Stayed in December 2024

Excellent location very close to Ginza subway and Tokyo station. Booked a Twin which was very comfortable.

Stayed in December 2024

staff could be friendlier and more helpful but service was overall fine for a 3 star hotel

very good location. rooms were clean, decent amenities available. shower facilities were a plus

Stayed in December 2024